NHTSA ID Number: 10148818
Incident Date: 2006-01-26
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: INTREPID
Model Year: 2001
9999 If Unknown Or N/A
Vehicle Identification Number: 2B3HD46RX1H
Vehicle Mileage At Failure: 88000
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: AURORA, IL
Summary of Complaint
I OWN A 2001 DODGE INTREPID SE WITH THE 2.7 LITER ENGINE AND 88,000 MILES ON IT. I TOOK IT TO THE SHOP YESTERDAY BECAUSE IT SUDDENLY STARTED SOUNDING LIKE A DIESEL ENGINE. THE SHOP CALLED ME LATER THAT MORNING TO INFORM ME THAT ENGINE HAD SLUDGE IN IT, AND THE SOUND I WAS HEARING WAS DAMAGE TO THE TIMING CHAIN , AND THE ENGINE WILL EVENTUALLY BLOW. THE ONLY THING HE CAN DO IS REPLACE THE ENGINE AT A COST OF OVER $6200.00. AT 42,000 MILES I TOOK CAR TO THE DEALER FOR SERVICE BECAUSE HEATER WAS BLOWING COLD AIR WHEN I CAME TO A STOP LIGHT BUT WOULD BLOW HOT AIR WHEN I WAS DRIVING. THEY SAID THAT I HAD A BLOWN HEAD GASKET AND REPLACED IT BECAUSE IT WAS UNDER THE EXTENDED WARRANTY. NOW THIS HAPPENS. I CALLED CHRYSLER AND STRONGLY VOICED MY DISPLEASURE ABOUT THEIR PRODUCT. THEY TOOK MY INFORMATION AND PROVIDED ME WITH A CASE NUMBER AND SAID THAT I CAN BRING IT TO AN AUTHORIZED DODGE DEALERSHIP FOR THEM TO INSPECT. IF THEY DETERMINE THAT THIS WAS NOT DUE TO NEGLECT THEN THEY "MIGHT" PARTICIPATE IN THE COST OF REPAIR. I WOULD NEED TO PROVIDE THEM WITH ALL OF MY RECEIPTS FOR OIL CHANGES (WHICH I ONLY HAVE THE LAST ONE FROM 3 WEEKS AGO). ALSO, I WOULD BE RESPONSIBLE FOR THE COST OF THEM TAKING THE ENGINE APART ($700.00). ONLY AFTER THEY TAKE IT APART AND HAVE AN INSPECTOR LOOK AT IT WILL THEY DETERMINE IF THEY WILL PARTICIPATE IN ANY OF THE COSTS. I CAME ACROSS YOUR WEB SITE FROM SEVERAL FORUMS WHERE IT APPEARS THAT MANY INDIVIDUALS HAVE EXPERIENCED THE SAME PROBLEM. MY QUESTION HAD TO DO IF I HAD ANY RECOURSE IN THIS MATTER? *AK
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Complaint 10148818 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2006-01-26
(YYYY-MM-DD)
Date Added To File: 2006-01-27
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2006-01-27
(YYYY-MM-DD)
Date Purchased: 2001-01-30
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING
Anti-Lock Brakes: No
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: WEBB DODGE
Dealer's Telephone Number:
Dealer's City: GLEN ELLYN
Dealer's State: IL
Dealer's Zipcode: 60137
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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