NHTSA ID Number: 10143368
Incident Date: 2004-12-01
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: TOWN AND COUNTRY
Model Year: 2001
9999 If Unknown Or N/A
Vehicle Identification Number: 2C8GP54L41R
Vehicle Mileage At Failure: 60000
Vehicle Speed: 60
Number Of Occurrences: 25
Was Vehicle Towed: No
Consumer Location: LEXINGTON, NC
Summary of Complaint
BEGINNING 12/04... HEAD LIGHT BRIGHTNESS INTERMITTENTLY VARIES ACCORDING TO RPM'S REGARDLESS OF SPEED. DIMNESS INCREASED BY LOW BATTERY CHARGE AFTER THE FOLLOWING HAVE OCCURRED: BATTERY LOW/DEAD AFTER LEAVING DOORS OPEN FOR 2-3 HOURS. BATTERY LOW/DEAD IF VEHICLE NOT USED FOR SEVERAL DAYS. PASSENGER WINDOW FAILURE INTERMITTENT THEN COMPLETE. REAR VENT WINDOWS FAILURE INTERMITTENT. DRIVER WINDOW FAILURE INTERMITTENT. GEAR CHANGE WITH SIGNIFICANT INCREASE OF RPM'S AT HIGH SPEEDS FOR NO APPARENT REASON. SPEED SURGE AT HIGHWAY SPEEDS FOR NO APPARENT REASON. OVERHEAD CONTROL OF SLIDING DOORS UNRELIABLE. ENGINE LIGHT CONTINUOUSLY ON FOR OVER 2 MONTHS. ONLY NOTICEABLE PROBLEM; INCREASED BATTERY/STARTING PROBLEMS. NEW BATTERY PURCHASED. 10/6/05 ENG LINE CODE P0601 DIAGNOSED BY DEALERSHIP AS NEED FOR NEW PCM BOARD. WHEN CODE P0601 WAS ENTERED INTO THE PARTS DATABASE AT THE DEALERSHIP, IT TOOK SEVERAL MINUTES FOR THE SEARCH TO BE COMPLETED DUE TO THE EXCEEDINGLY HIGH NUMBER OF CODES PROCESSED BEFORE THE $750.00 PCM BOARD WAS DETERMINED TO BE THE CORRECT PART TO REPAIR THE PROBLEMS. (TURN IGNITION ON AND OFF THREE TIMES LEAVING IT IN ON POSITION ON THE THIRD TIME TO FIND ENGINE CODES! THIS TECHNICAL TRICK HAS NOT CHANGED SINCE THE MID 80'S) ALL THIS BEFORE 70,000 MILES. LOGIC LEADS ONE TO BELIEVE THAT THE PCM BOARDS ARE DEFECTIVE, OR THAT THEIR LOCATION UNDER THE HOOD, NEXT TO THE ENGINE AND EXPOSURE TO EXTREME CHANGES IN TEMPERATURE LEADS TO EARLY FAILURES. REAR VIEW AND SIDE VIEW MIRRORS INADEQUATE FOR SIZE OF VEHICLE. MANY BLIND SPOTS MAKE THIS VEHICLE UNSAFE TO BACK UP ANYWHERE. CHRYSLER, AS USUAL, NEEDS THE FEDERAL GOV'T TO ISSUE EDICTS BEFORE RECALLS WILL BE ISSUED OR REPLACEMENTS/REPAIRS MADE AT NO COST TO THE CONSUMER. ELECTRICAL FAILURES ARE THIS VANS GREATEST DOWNFALL. OTHERWISE, IT'S A REALLY COMFORTABLE RIDE. *NM
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Complaint 10143368 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2004-12-01
(YYYY-MM-DD)
Date Added To File: 2005-11-21
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2005-11-21
(YYYY-MM-DD)
Date Purchased: 2004-08-06
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: VEHICLE SPEED CONTROL
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: IDEAL AUTO BROKERS
Dealer's Telephone Number:
Dealer's City: HOLLYWOOD
Dealer's State: FL
Dealer's Zipcode: 33023
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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