NHTSA ID Number: 10140927

Incident Date: 2005-09-28

Manufacturer's Name: General Motors, LLC

Vehicle/Equipment Make: CHEVROLET

Vehicle/Equipment Model: TRAILBLAZER

Model Year: 2004
9999 If Unknown Or N/A

Vehicle Identification Number: 1GNDT13S042

Vehicle Mileage At Failure:

Vehicle Speed: 0

Number Of Occurrences: 0

Was Vehicle Towed: No

Consumer Location: MANASSAS, VA

Summary of Complaint

WHILE DRIVING HEADLIGHTS DIM VERY LOW TO THE POINT THAT YOU CAN NOT SEE. DOESN'T HAPPEN EVERY TIME. DASHBOARD LIGHTS ALSO GO VERY LOW. VEHICLE TAKEN IN TO DEALERSHIP IN APRIL. TECH SAYS CAN NOT DUPLICATE PROBLEM. CAR TAKEN IN AGAIN THIS TIME CD PLAYER WILL STOP PLAYING IF VOLUME IS TURNED ALL THE WAY DOWN FOR MORE THAT 2 MINS. IN ORDER TO MAKE IT PLAY AGAIN YOU HAVE TO EJECT CD AND REINSERT. RADIO WAS SUPPOSE TO BE ORDERED NEVER RECEIVED IT. CAR TAKEN IN AGAIN THIS TIME DIFFERENT DEALERSHIP FOUND PROBLEM WITH RADIO AND IT WAS REPLACED ASKED FOR THEM TO CHECK HEADLIGHTS BECAUSE PROBLEM STILL HAPPENS. THEY ALSO CANNOT DUPLICATE PROBLEM. AFTER LEAVING DEALERSHIP CD PLAYERS STOPS PLAY AGAIN. SEPT 28, 2005 WHILE AT BANK DRIVE THROUGH CAR STALLS OUT, ABLE TO RESTART CAR. TOOK VEHICLE TO DEALERSHIP TOLD THEM ABOUT THE STALLING OUT, HEADLIGHTS, AND CD PLAYER. AFTER HAVING MY CAR THERE A WEEK AND 3 DAYS THERE CONCLUSION WAS THAT THE STALLING OUT WAS BECAUSE THE WAS CARBON BUILD UP IN THROTTLE BODY THIS WAS CLEANED OUT. MY CAR HAS 19,000 MILES AND IS A YEAR OLD I DON;T BELIEVE THIS IS THE PROBLEM. WHILE THERE A NEW CD PLAYER WAS PUT IN, I WAS TOLD THAT THE ONE THAT WAS REPLACED BEFORE WAS A REFURBISHED ONE AND IT DIDN'T SURPRISE THEM THAT IT DIDN'T WORK. THE HEADLIGHTS WE WERE TOLD THAT WE WERE CRAZY AT FIRST AND THEN AFTER SPEAKING WITH THE SERVICE MANAGER WAS TOLD THAT MY VEHICLE HAS CALIFORNIA EMISSIONS WHICH MEANS WE HAVE A 2ND AIR INTAKE ON IT THAT CAUSES THE ALTERNATOR TO DRAIN CAUSING THE LIGHTS TO DIM. GM HAS TOLD US THIS IS NORMAL!!!!!! I AM SORRY I AM NOT WILLING TO PUT MY FAMILY LIVES ON THE LINE BECAUSE I HAPPEN TO BUY A NEW CAR IN VIRGINIA THAT WAS MADE IN CALIFORNIA. I LEAVE IN A RURAL AREA NOT THE CITY SO IF I LOSE MY HEADLIGHTS THEN THAT MEANS I CAN'T SEE. THIS DOESN'T MEAN ANYTHING TO THEM. WE DO HAVE A MEETING IN NOV WITH THE NORTHERN AREA MANAGER. THIS IS NOT A NORMAL OPERATION OF A CAR NOR SHOULD IT BE DESIGNED TO DO THIS. *NM

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Complaint 10140927 Documents

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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2005-09-28
(YYYY-MM-DD)

Date Added To File: 2005-10-27
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2005-10-27
(YYYY-MM-DD)

Date Purchased: 2004-06-27
(YYYY-MM-DD)

Was Original Owner: Yes

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: EXTERIOR LIGHTING

Anti-Lock Brakes: No

Cruise Control: Yes

Number Of Cylinders: 6

Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]

Fuel System: Fuel Injection

FI = Fuel Injection
TB = Turbo

Fuel Type: Gas

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]: AUTO

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name: RADLEY CHEVROLET

Dealer's Telephone Number:

Dealer's City: FREDERICKSBURG

Dealer's State: VA

Dealer's Zipcode:

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name: