NHTSA ID Number: 10140780
Incident Date: 2005-10-13
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: SIERRA
Model Year: 2000
9999 If Unknown Or N/A
Vehicle Identification Number: 1GTGK24U7YE
Vehicle Mileage At Failure: 63000
Vehicle Speed: 6
Number Of Occurrences: 6
Was Vehicle Towed: No
Consumer Location: RUMNEY, NH
Summary of Complaint
ABOUT THREE YEARS AGO I TOOK MY 2000 SIERRA TRUCK TO MY GMC DEALER AFTER EXPERIENCING A FEW LOW SPEED ABS ACTIVATIONS AND BRAKE FAILURES CAUSING ME TO DRIFT INTO ONCOMING TRAFFIC. SINCE TANDOM LOG TRUCKS ARE FREQUENT TRAVELERS ON OUR LOCAL ROADS, I WANTED TO RESOLVE THE PROBLEM RIGHT AWAY. MY GMC SERVICE MANAGER INFORMED ME THAT THE ONLY WAY TO CORRECT THE PROBLEM WAS TO REPLACE THE FRONT HUB ASSEMBLIES CONTAINING THE WHEEL SPEED SENSORS AT A COST OF $500 EACH FOR PARTS ONLY. I DECIDED AGAINST THAT IDEA AND OPTED TO REMOVE THE ABS FUSE UNDER THE DASH BOARD. I KEPT INQUIRING AT THE DEALER ABOUT ANY GM SPONSORED REPAIRS AND FINALLY READ ABOUT THE AUGUST 29, 2005 RECALL NOTICE WHICH INVOLVED CLEANING, SANDING, AND LUBRICATING THE WHEEL SPEED SENSORS. THE RECALL SERVICE WORK WAS DONE ON 10/13/05, ACCORDING TO SERVICE BULLITIN #05068, BUT MY TRUCK CONTINUED TO DRIFT INTO TRAFFIC AS BEFORE. THIS TIME I REMOVED THE ABS FUSE FROM UNDER THE HOOD SO I COULD FINALLY USE THE CRUISE CONTROL AGAIN. THE SERVICE MANAGER HAS SINCE TOLD ME THAT THERE IS NO AUTHORIZED FOLLOW UP PROCEDURE OTHER THAN TO REPLACE THE HUB ASSEMBLIES OR SPEED SENSORS, AT MY EXPENSE. THE BRAKES FUNCTION ADEQUATELY WITHOUT THE ABS FUSE, BUT THE RED BRAKE FAILURE LIGHT ON THE INSTRUMENT PANEL IS ON CONTINUALLY, AS WELL AS THE AMBER ABS LIGHT. IF I GO BACK TO REMOVING THE INTERIOR ABS FUSE, THE RED LIGHT WILL GO OUT AND SHOULD BE AVAILABLE TO INDICATE ANY OTHER CAUSE FOR BRAKE FAILURE, BUT I SACRAFICE THE CRUISE CONTROL. GM HAS ADMITTED THAT THEY DESIGNED A DEFECTIVE ABS SYSTEM THAT IS PRONE TO RUST AND CORROSION IN CERTAIN "RUST BELT" STATES AND PROVINCES OF CANADA AND THEY ARE AWARE THAT THESE VEHICLES HAVE BEEN UNSAFE TO OPERATE. THE INEFFECTIVE RECALL REPAIRS TO MY TRUCK COST GENERAL MOTORS $46.88 ON THE INVOICE AND YET THEY EXPECT ME TO PAY ABOUT $1,200 TO REALLY REPAIR AND REPLACE THEIR DEFECTIVE PARTS. I DON'T THINK SO.
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Complaint 10140780 Documents
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- Mixes well with conventional fluids
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- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2005-10-13
(YYYY-MM-DD)
Date Added To File: 2005-10-25
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2005-10-25
(YYYY-MM-DD)
Date Purchased: 1999-07-23
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 8
Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: RHEINHARDT BUICK GMC
Dealer's Telephone Number:
Dealer's City: PLYMOUTH
Dealer's State: NH
Dealer's Zipcode: 03264
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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