NHTSA ID Number: 10137504
Incident Date: 2005-09-19
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: UPLANDER
Model Year: 2005
9999 If Unknown Or N/A
Vehicle Identification Number: 1GNDV33L55D
Vehicle Mileage At Failure: 2550
Vehicle Speed: 5
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: FRISCO, TX
Summary of Complaint
MY WIFE HAD DRIVEN FROM OUR HOME 7 MILES AWAY TO THE MAGGIE MOO'S ICE CREAM SHOP. SHE WENT IN TO THE STORE TO PURCHASE SOME ICE CREAM FOR MY KIDS AND HER MOM WHO STAYED IN THE VEHICLE WHICH WAS LEFT RUNNING BECAUSE OF THE HEAT. WHEN SHE RETURNED SHE BACKED THE VEHICLE UP WITH NO PROBLEM BUT WHEN SHE ATTEMPTED TO PULL FORWARD SHE HEARD THE WRONGEST NOISE EMANATE FROM THE FRONT OF THE VEHICLE SHE HAS EVER HEARD AND THE VEHICLE JUMPED AND BUMPED AND CAME TO A GRINDING HALT. I DID NOT THINK IT COULD HAVE BEEN SO BAD AS SHE EXPLAINED TO ME WHEN I ARRIVED. SO I BACKED THE VEHICLE OUT OF THE PARKING SPACE THAT SHE MANAGED TO GET TO AND PULLED FORWARD. OH MY GOD! WHAT SHE HAD EXPLAINED TO ME WASN'T EVEN AS BAD AS I EXPERIENCED. THE STABILITY CONTROL ACTIVATION MESSAGE APPEARED IN THE DASH DISPLAY AND THE ANTILOCK BRAKES ON THE DRIVER SIDE FRONT WHEEL BEGAN TO GROWL THEN SCREECHED THE VEHICLE TO A GRINDING HALT. I WAS SCARED. MY KIDS WERE THROWN AROUND IN THE CAR SINCE THEY HAD UNBUCKLED THEIR SEAT BELTS WHILE EATING THEIR ICE CREAM. I MADE THEM BUCKLE UP AND I TRIED IT AGAIN. THE SAME RESULT OVER AND OVER AGAIN UNTIL I FINALLY GOT TO A PARKING SPACE. I CALLED CHEVROLET TO COME TOW THE VEHICLE IN TO REPAIR MY 2005 UPLANDER. THEY CALLED ME THE NEXT DAY AND INFORMED ME THAT THEY FOUND NO PROBLEM AND THAT THE ERROR CODES PULLED FROM THE COMPUTER SHOWED NOT ERROR EVER HAPPENED. THIS SCARES THE HELL OUT OF ME AND MY WIFE REFUSES TO DRIVE THE VEHICLE. OUR FEAR OF THIS MALFUNCTION OCCURRING AT HIGHWAY SPEEDS COULD RESULT IN CATASTROPHIC RESULTS. I AM IN CONTACT WITH GM BUT THEY ARE SO FAR UNWILLING TO ADMIT OR TAKE ANY ACTION TO RESOLVE THIS SAFETY ISSUE. I NEED HELP!!! WE ALL NEED TO KNOW IF THERE IS A MAJOR PROBLEM WITH THE STABILITRAK SYSTEM BEING DEPLOYED ON THESE NEW VEHICLES. PLEASE TAKE THIS UP AND OPEN AN IMMEDIATE INVESTIGATION. I AM DOCUMENTING THIS MALFUNCTION EVERYWHERE I CAN THINK TO BECAUSE NO ONE NEEDS TO DIE BECAUSE OF A DEFECT. *NM
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Complaint 10137504 Documents
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- Mixes well with conventional fluids
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2005-09-19
(YYYY-MM-DD)
Date Added To File: 2005-09-24
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2005-09-24
(YYYY-MM-DD)
Date Purchased: 2005-05-24
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: STONEBRIAR CHEVROLET
Dealer's Telephone Number:
Dealer's City: FRISCO
Dealer's State: TX
Dealer's Zipcode: 75035
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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