NHTSA ID Number: 10136504
Incident Date: 2005-06-21
Manufacturer's Name: Volvo
Car USA, LLC
Vehicle/Equipment Make: VOLVO
Vehicle/Equipment Model: S70
Model Year: 1999
9999 If Unknown Or N/A
Vehicle Identification Number: YV1LS55A1X1
Vehicle Mileage At Failure: 12000
Vehicle Speed:
Number Of Occurrences: 35
Was Vehicle Towed: No
Consumer Location: ESCONDIDO, CA
Summary of Complaint
MY S70 VOLVO, STALLED ON FREEWAY A NUMBER OF TIMES WITHIN A ONE DAY PERIOD, WOULD RESTART AND GOT IT TO VOLVO OF ESCONDIDO CA, HAD MY CAR FOR 3 DAYS AND I RENTED ( I AM A SINGLE MOM AND CANNOT AFFORD THIS OR TO BE WITHOUT A CAR) RECEIVED MY CAR& BILL $457.69 TO CLEAN THE THROTTLE BODY. ON 7/ 18 I RETURNED IT TO VOLVO BECAUSE IT BEGAN DOING IT AGAIN ON SEVERAL OCCASIONS. THAT TIME VOLVO HAD IT FOR 1 DAY AND SAID THERE WAS NOTHING WRONG WITH MY CAR AND TO COME GET IT. ON JULY 19TH IT HAPPENED AGAIN AND THEY HAD MY CAR FROM 7/ 19TH - 27TH BECAUSE THEY COULD NOT FIND A PROBLEM. ON THE 27TH, $160 FOR LABOR AND PARTS.(SPARK PLUGS) I REFUSED TO PAY FOR LABOR. MY CAR NEVER RAN THE SAME AND IT SEEMED TO BE SLUGGISH. I THEN RETURNED TO WORKING STRICTLY WITH MY OWN CERTIFIED VOLVO MECHANIC. HE HAS DONE ALL OF MY TUNE UPS, OIL CHANGES AND MINOR MAINTENANCE. (PRIOR TO THIS STALLING PROBLEM) LAST WEEK I HEARD A HORRIBLE AND SUDDEN NOISE AND ALTHOUGH NO LIGHTS OR WARNING INDICATORS APPEARED I TOOK IT TO HIM IMMEDIATELY. HE HAS FOUND THAT IT HAS A CRACK IN THE LOWER BLOCK WHICH HAS NOW LEFT ME WITH A SHELL OF A CAR AND NO ENGINE. MY REGULAR MECHANIC SAID THAT HE HAS NEVER SEEN THIS ON A CAR AS WELL KEPT AND MAINTAINED AS MINE. HE BELIEVES IT IS POSSIBLE THAT THE FAULTY STALLING PROBLEM THAT IS STILL A MYSTERY TO VOLVO COULD BE THE REASONING. I PUT A LOT OF TIME, MONEY AND ENERGY OUT AS A RESULT OF THIS CAR AND MOST IMPORTANTLY RISKED THE LIVES OF MY CHILDREN AND MYSELF WITH THIS PROBLEM. I NEED TO KNOW WHAT THE NHTSA IS DOING TO RESOLVE THIS AND HAS ANYONE ELSE HAD A CRACK LOWER BLOCK AS AN END RESULT?. I FEEL VOLVO SHOULD HAVE TO REPLACE MY ENGINE. TIME, LOSS OF WORK AND COSTS HAVE RESULTED IN A MAJOR HARDSHIP FOR ME. I CRINGE AT THE FACT THAT IT COULD HAVE BEEN SUCH A TRAGIC ENDING AS AN ACCIDENT OR DEATH. PLEASE LET ME KNOW WHAT THE NEXT STEP IS OR HOW I PURSUE VOLVO. THANK YOU, [XXX]. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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Complaint 10136504 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2005-06-21
(YYYY-MM-DD)
Date Added To File: 2005-09-14
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2005-09-14
(YYYY-MM-DD)
Date Purchased: 2002-03-28
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING:ENGINE
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 5
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: CUSH VOLVO
Dealer's Telephone Number:
Dealer's City: ESCONDIDO
Dealer's State: CA
Dealer's Zipcode: 92029
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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