NHTSA ID Number: 10132779
Incident Date: 2005-08-14
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: MERCURY
Vehicle/Equipment Model: MOUNTAINEER
Model Year: 2000
9999 If Unknown Or N/A
Vehicle Identification Number: 4M2DU86P1YU
Vehicle Mileage At Failure: 46827
Vehicle Speed: 68
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: SAUGERTIES, NY
Summary of Complaint
LAST NIGHT WHILE TRAVELING HOME ON THE NYS THRUWAY, APPROXIMATELY 5 MILES FROM MY EXIT, THE CRUISE CONTROL DIDN'T DISENGAGE. IT WAS LATE, AND WE CAME UPON SOME ROAD WORK, SO I DEPRESSED THE COAST BUTTON SEVERAL TIMES TO LOWER MY SPEED. I HAVE DONE THIS NUMEROUS TIMES BEFORE WITHOUT ANY MECHANICAL/ELECTRICAL/SOFTWARE PROBLEM. WHEN THIS DIDN'T LOWER MY SPEED, I DEPRESSED THE OFF BUTTON NUMEROUS TIMES-THIS DIDN'T WORK-SO I DEPRESSED THE BRAKE-AND THIS DIDN'T WORK. I BECAME SCARED AND IMMEDIATELY PUT THE SUV IN NEUTRAL. THE ENGINE RPM WENT HIGH OVER 5 ON THE TACHOMETER SO I PUT THE TRANSMISSION BACK INTO DRIVE. THE SPEED CONTROL INDICATOR DASH LIGHT WAS NO LONGER ON BUT THE SUV'S RPM WAS STILL HIGHER THAN NORMAL LIKE THE SPEED CONTROL WAS STILL ENGAGED. THE SUV NOW WAS NOT TRYING MAINTAIN PREVIOUS SPEED BUT IT WAS STILL PULLING AHEAD WITHOUT AND ANY GAS PEDAL. USING A LOT OF BRAKES, I WAS ABLE TO SLOW DOWN WAY IN ADVANCE AND STOP. I WAS ABLE TO DRIVE AND STOP IN MY DRIVEWAY (APPROXIMATELY 1.5 MILES FROM THE THRUWAY EXIT). I PURCHASED MY 2000 MOUNTAINEER NEW AND HAVE NEVER ABUSED IT. NO OFF ROAD - MOSTLY JUST WINTER DRIVING. LESS THAN 47 K MILES. I NOTICED A RECALL FOR THE SPEED CONTROL CABLE WHICH CAN BECOME FLARED AT THE END. THIS IS FOR CERTAIN MOUNTAINEERS EQUIPPED WITH 4.0L SOHC ENGINES. MY ENGINE IS A V-8; THE OLDER 5.0L THAT EARLIER MUSTANGS HAD. I AM THANKFUL THAT THIS HAPPENED LATE AT NIGHT WITH NO TRAFFIC ON THE THRUWAY AND VERY LITTLE IN THE VILLAGE OF SAUGERTIES. SO THERE YOU HAVE IT. I'M NOT SURE WHERE THIS GLITCH IS-POSSIBLY THE SPEED CONTROL CABLE IS FLARED AND WILL NOT LOOSEN TO ALLOW REGULAR IDLE, OR SOMETHING ELSE IN THE SPEED CONTROL SOFTWARE OR SOMETHING ELSE. I CONSIDER MYSELF AN ABOVE AVERAGE DRIVER. THIS COULD HAVE BEEN TRAGIC IF THIS HAPPENED IN TRAFFIC WITH A LESS EXPERIENCED DRIVER. GOOD LUCK AND KEEP UP THE GOOD WORK. NOT AN EASY THING TO DO CONSIDERING EVERYTHING YOU DO. THANK YOU FOR MAKING OUR DAILY LIVES SAFER. *NM
Complaint 10132779 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2005-08-14
(YYYY-MM-DD)
Date Added To File: 2005-08-14
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2005-08-14
(YYYY-MM-DD)
Date Purchased: 2000-01-11
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: VEHICLE SPEED CONTROL:CRUISE CONTROL
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 8
Drive Train Type: AWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: NEMITH MOTOR CORP
Dealer's Telephone Number:
Dealer's City: LATHAM
Dealer's State: NY
Dealer's Zipcode: 12110
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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