NHTSA ID Number: 10131655
Incident Date: 2005-07-20
Manufacturer's Name: UNKNOWN MANUFACTURER
Vehicle/Equipment Make: UNKNOWN
Vehicle/Equipment Model: UNKNOWN
Model Year: 1992
9999 If Unknown Or N/A
Vehicle Identification Number: 47CT20P23N1
Vehicle Mileage At Failure:
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: GREEN RIVER, WY
Summary of Complaint
WE RECENTLY LOST OUR CAMP TRAILER TO FIRE CAUSED BY A NORCOLD REFRIGERATOR. THE FRIDGE HAD BEEN RECALLED AND THE RV REPAIR PLACE INSTALLED THE RECALL KIT AS PER NORCOLD'S INSTRUCTION AND IT BURNED DOWN IN LESS THAN 24 HOURS. IN DOING RESEARCH ABOUT NOROLD, I SEE THAT THERE HAVE BEEN SEVERAL WRONGFUL DEATH SUITS FILED AND PERSONALLY KNOW FIVE PEOPLE WHO HAVE LOST THEIR CAMPERS
BECAUSE OF NORCOLD REFRIGERATORS. I WILL GLADLY PROVIDE SWORN STATEMENTS IF YOU NEED THEM. OUR INSURANCE COMPANY SETTLED WITH US BUT IT WAS NOT NEAR WHAT IT WILL COST US TO REPLACE THIS CAMPER. THANK GOODNESS WE HAD NOT ALREADY PICKED IT UP AND LEFT ON OUR TRIP. I HAVE PICTURES TO SHOW WHAT HAPPENED - BEFORE AND AFTER. NORCOLD WILL NOT TAKE RESPONSIBILITY FROM ALL I HAVE SEEN ON THE INTERNET AS WELL AS SPEAKING TO OTHER PEOPLE WHO HAVE LOST THEIR CAMPERS DUE TO THIS PROBLEM. HOW MANY PEOPLE HAVE TO DIE BEFORE THOSE PEOPLE WILL BE MADE TO STOP MAKING THAT REFRIGERATOR?!?!?! HOW MANY PEOPLE WILL LOSE THEIR LIFE'S SAVINGS AND COME UP EMPTY HANDED BECAUSE NORCOLD REFUSES TO REPLACE THE CAMPERS THAT THEIR PRODUCT BURNED DOWN? WE ARE SIMPLE FOLKS AND CANNOT AFFORD AN ATTORNEY SO WE ARE, SIMPLY PUT - SCREWED. THIS IS WRONG. IF YOU RESEARCH THIS, YOU WILL SEE WHAT I AM TELLING YOU IS THE TRUTH. JUST GO TO GOOGLE.COM AND TYPE IN "WRONGFUL DEATH NORCOLD" OR "NORCOLD FIRE". PLEASE ADVISE ME WHAT, IF ANY, RECOURSE PLAIN ORDINARY PEOPLE HAVE TO PROTECT THEMSELVES AND THEIR LOVED ONES FROM BEING KILLED OR WIND UP STILL PAYING PAYMENTS FOR A CAMPER THAT IS NO LONGER THERE, BECAUSE THESE PEOPLE ARE NOT STOPPED AND TELL YOU, "TOO BAD." IN FILING THIS COMPLAINT, IT DID NOT HAVE THE OPTIONS I NEEDED TO TELL YOU ABOUT THE MAKE AND MODEL OF THE CAMPER WE JUST LOST - IT WAS A 30 FT ROYAL DUTCHMEN 30FK WITH ALL THE WHISTLES AND BELLS. THANKS SO MUCH FOR YOUR TIME AND ASSISTANCE. SIMONE. *JB
Complaint 10131655 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: Yes
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: Yes
Date Of Incident: 2005-07-20
(YYYY-MM-DD)
Date Added To File: 2005-08-05
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2005-08-05
(YYYY-MM-DD)
Date Purchased: 2005-06-27
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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