NHTSA ID Number: 10130644
Incident Date: 2004-04-20
Manufacturer's Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CIVIC
Model Year: 2003
9999 If Unknown Or N/A
Vehicle Identification Number: 2HGES26773H
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 8
Was Vehicle Towed: No
Consumer Location: SCARSDALE, NY
Summary of Complaint
[XXX] ASSEMBLED IN CANADA PURCHASED AS A NEW VEHICLE. 2003 HONDA CIVIC EX MODEL I PURCHASED THIS VEHICLE IN 2003 AS A NEW VEHICLE. I HAVE PURCHASED A SERVICE CONTRACT AND THE VEHICLE CAME WITH A MANUFACTURERS WARRANTY. THE MANUFACTURER OR THE DEALER WILL HONOR THE WARRANTY FOR THE LIST OF PROBLEMS REPORTED. BRAKES LEAKED FLUID AND WAS IN THE SHOP MORE THAN 6 TIMES. BRAKES HAD TO BE FLOORED FROM THE ORIGINAL DATE OF PICK UP FROM DEALER ( MARCH 2003) A LETTER 11 PAGES LONG WAS SENT TO MANUFACTURER MAKING THEM AWARE OF THE ALL THE GAUGES ON THE DASH BOARD THAT MALFUNCTION. THE SPEEDOMETER GETS STUCK ON 30 MPH, THE FUEL GAUGE SOMETIMES GIVES A READING OF 3/4 TANK FULL WHEN THERE IS NO FUEL. I AM NOT ABLE TO TELL WHAT SPEED I AM TRAVELING AND ESPECIALLY AT NIGHTS I AM NOT ABLE TO TELL IF THE VEHICLE WAS PLACED IN REVERSE OR NEUTRAL BECAUSE THE LIGHTS FROM THESE SPECIFIC PARTS DON'T WORK. THE PROBLEM IS NOT WITH THE FUSE BECAUSE THERE IS A PROBLEM WITH THE WIRING. THE CONNECTION HAS TO BE TAKEN OFF THE BATTERY TO GET THESE COMPONENTS TO WORK AGAIN. I AM NOT A MECHANIC AND DON'T HAVE TIME FOR ALL THESE PROBLEMS. I HAVE RECEIVED POINTS ON MY DRIVERS LICENSE FOR SPEEDING. THESE PROBLEMS WERE REPORTED MORE THAN A YEAR AGO AND THE MANUFACTURER FAILED TO FIND A SOLUTION TO THE PROBLEMS. EVERYTIME I CALL I GET TREATED LIKE A SECOND CLASS CITIZEN WHEN ALL I AM ASKING FOR IS A SAFE VEHICLE TO DRIVE IN. I HAVE EVERY REASON TO BE CONCERNED WITH MY LIFE AND OTHER MOTORISTS LIVES. HONDA OF NANUET CHECKED THE GAUGES AND TOLD ME THEY ARE UNDER INVESTIGATION. AT THIS POINT IN TIME I SHOULD BE GIVEN MY MONEY BACK. *JB UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Complaint 10130644 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: Yes
Date Of Incident: 2004-04-20
(YYYY-MM-DD)
Date Added To File: 2005-07-30
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2005-07-30
(YYYY-MM-DD)
Date Purchased: 2003-03-23
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Anti-Lock Brakes: Yes
Cruise Control: No
Number Of Cylinders: 4
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: WHITE PLAINS HONDA
Dealer's Telephone Number:
Dealer's City: WHITE PLAINS
Dealer's State: NY
Dealer's Zipcode: 10606
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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