NHTSA ID Number: 10130016
Incident Date: 2005-06-08
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: BUICK
Vehicle/Equipment Model: RENDEZVOUS
Model Year: 2003
9999 If Unknown Or N/A
Vehicle Identification Number: 3G5DB03E23S
Vehicle Mileage At Failure: 35000
Vehicle Speed:
Number Of Occurrences: 6
Was Vehicle Towed: No
Consumer Location: NORTH POLE, AK
Summary of Complaint
I PURCHASED A GM MANUFACTURED BUICK RENDEZVOUS IN AUGUST OF 2003. BEGINNING JUNE OF 2005 THE "ABS" AND "BRAKE" WARNING LIGHTS STARTED TO ACTIVATE SIMULTANEOUSLY ON NUMEROUS OCCASIONS WHILE DRIVING THE VEHICLE. WHEN THIS OCCURS THE OWNER'S MANUAL INSTRUCTS YOU TO STOP THE VEHICLE AND TRY TO RESET THE ALARMS, IF THEY DO NOT RESET YOU ARE TO HAVE THE VEHICLE TOWED TO THE DEALER TO BE SERVICED. WHEN I DID THIS THE VEHICLE WOULD NOT RESTART, THIS HAPPENED ON AT LEAST 6 OCCASIONS, 4 TIMES AFTER A PERIOD OF TIME THE VEHICLE WOULD RESTART. THE OTHER TWO TIMES I HAD TO HAVE THE VEHICLE TOWED. I HAVE HAD THE VEHICLE IN THE SHOP FOUR TIMES FOR OVER 30 DAYS SINCE THE FIRST INCIDENT. THE IGNITION SWITCH HAS BEEN REPLACED AND THE BCM HAS BEEN REPLACED TWICE, THIS HAS NOT CORRECTED THE PROBLEM. ON THE FOURTH VISIT TO THE DEALER THEY DID NOTHING AND SAID THAT THEY HAD EXHAUSTED ALL KNOWN FIXES. IN MY OPINION THERE ARE VERY SERIOUS CONSEQUENCES TO NOT HAVING THE PROBLEM FIXED. I USE THIS VEHICLE TO TRANSPORT MY FAMILY WHICH INCLUDES 3 CHILDREN. WE CURRENTLY LIVE IN AK WHERE GAS STATIONS OR SERVICES ARE OVER 100 MILES APART. IT IS UNACCEPTABLE TO HAVE A VEHICLE THAT THE BRAKES MAY GO OUT OR THAT THE ENGINE MAY NOT START. I HAVE FILED A COMPLAINT WITH GM, BBB, AND NHTSA, AND I AM REQUESTING THAT GM PURCHASE MY VEHICLE OR ALLOW ME TO TRADE IT IN FOR THE AMOUNT CURRENTLY OWED.
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Complaint 10130016 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2005-06-08
(YYYY-MM-DD)
Date Added To File: 2005-07-25
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2005-07-25
(YYYY-MM-DD)
Date Purchased: 2003-08-28
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: EQUIPMENT
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: AWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: AURORA MOTORS
Dealer's Telephone Number:
Dealer's City: FAIRBANKS
Dealer's State: AK
Dealer's Zipcode: 99707
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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