NHTSA ID Number: 10124943

Incident Date: 2005-06-01

Manufacturer's Name: General Motors, LLC

Vehicle/Equipment Make: BUICK

Vehicle/Equipment Model: REGAL

Model Year: 1998
9999 If Unknown Or N/A

Vehicle Identification Number: 2G4WB52K6W1

Vehicle Mileage At Failure: 130000

Vehicle Speed: 65

Number Of Occurrences: 6

Was Vehicle Towed: No

Consumer Location: GLADWYNE, PA

Summary of Complaint

I WAS DRIVING ON AC EXPRESSWAY WHEN MY STEERING FAILED. I COULD TURN RIGHT BUT WAS BLOCKED FROM TURNING LEFT. AFTER SOME TIME I COULD FORCE THE CAR TO GO LEFT, BUT IT FORCED THE GEAR BEARING TO SLIP AND NOW THE STEERING WHEEL IS 180 DEGREES UPSIDE DOWN AT STRAIGHT AHEAD POSITION. I HAVE NOT HAD THE CAR REPAIRED YET. IT IS STILL INOPERABLE. THIS REGAL WAS MADE IN CANADA IN APRIL OF 1998, MORE THAN SIX MONTHS AFTER THE BUICK REGAL RECALL FOR THIS SAME PROBLEM. I AM ASKING FOR AN INVESTIGATION FROM ODI SO THAT IF ALL 1998 AND 1999 REGALS HAVE THIS POTENTIAL PROBLEM, THAT THEIR OWNERS BE NOTIFIED THAT STEERING MAY FAIL WHILE DRIVING. ONLY THE 1998 REGAL OWNERS WHO HAD CARS BUILT FROM 1/1/97 TO 10/15/97 HAVE BEEN NOTIFIED SO FAR. AND WITH MY VEHICLE BEING MANUFACTURED SIX MONTHS AFTER THE RECALL, IT WASN'T JUST BUILT WITH AN ERRANT 'OLD' PART, AS G.M. CLAIMS, BUT WHICH CAN BE REFUTED BY ALL THE OTHER COMPLAINTS SINCE THEN. OWNERS MUST BE INFORMED, AS THE REGALS WERE ORIGINALLY SOLD WITH THE PITCH THAT THE CARS COULD GO 200,000 MILES BEFORE WEARING OUT DUE TO THE 'W' WHEEL BASE. AND OWNERS LIKE MYSELF MAY TRY TO DRIVE THAT FAR- NOT KNOWING THAT THE STEERING FAILS AT AROUND 100,000 MILES.

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Complaint 10124943 Documents

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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2005-06-01
(YYYY-MM-DD)

Date Added To File: 2005-06-10
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2005-06-10
(YYYY-MM-DD)

Date Purchased: 1998-06-10
(YYYY-MM-DD)

Was Original Owner: Yes

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: STEERING:RACK AND PINION

Anti-Lock Brakes: Yes

Cruise Control: Yes

Number Of Cylinders: 6

Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]

Fuel System: Fuel Injection

FI = Fuel Injection
TB = Turbo

Fuel Type: Gas

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]: AUTO

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name: ARMEN BUICK

Dealer's Telephone Number:

Dealer's City: ARDMORE

Dealer's State: PA

Dealer's Zipcode: 19003

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name: