NHTSA ID Number: 10124019
Incident Date: 2005-05-11
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: MAGNUM
Model Year: 2005
9999 If Unknown Or N/A
Vehicle Identification Number: 2D8GZ58275H
Vehicle Mileage At Failure: 236
Vehicle Speed: 50
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: SMITHVILLE, TN
Summary of Complaint
WE BOUGHT OUR 2005 MAGNUM RT, MAY 11, 2005. AS WE DROVE OUT OF THE DEALERSHIP THE SALESMAN PUNCHED THE TRIP METER AND A MILEAGE DIFFERENCE SHOWED UP BETWEEN THE PAPERWORK (25 MILES) AND THE ODOMETER (236 MILES). ON OUR TEST DRIVE WE DISCOVERED THAT THE HANDLE ON THE ADJUSTABLE STEERING WHEEL WAS BROKEN. DODGE ORDERED THE PART AND I RETURNED TWO DAYS LATER TO PICK IT UP. IT WAS NOT IN, BUT HAD THE SALESMAN DRIVE THE CAR DUE TO A FEELING OF PULLING TO THE RIGHT AND A STEERING VIBRATION. HE FELT NOTHING. THE NEXT WEEK, I TOOK THE CAR IN TO SEE IF THE STEERING WHEEL PART WAS IN AND THEY ADVISED ME THAT THE WHOLE SHROUD HAD TO BE REPLACED. THEY DID THAT AND THE STEERING WHEEL STILL DID NOT ADJUST. THE NEXT MONDAY THEY REPLACED THE WHOLE STEERING COLUMN WHICH FIXED THE ADJUSTMENT. THEY ALSO BALANCED THE TIRES AND ALIGNED THE FRONT END IN A ATTEMPT TO FIX THE STEERING PROBLEMS. THAT DID NOT WORK . I TOOK THE CAR IN JUNE THE 1ST TO HAVE A KIT INSTALLED TO STOP THE VEHICLE FROM PULLING TO THE RIGHT. THAT DID NOT WORK. SO THEY KEPT THE CAR AND ARE INSTALLING A NEW RACK IN THE STEERING MECHANISM. NOW THEY HAVE KEPT IT A THIRD DAY. I DON'T THINK THE DEALER KNOWS HOW TO FIX THE PROBLEM. MANY OTHERS ARE EXPERIENCING THE SAME TYPES OF PROBLEMS AS WWW.DODGEFORUM.COM SHOWS. I FEEL THAT THIS CAR IS STILL EXPERIMENTAL AND PROBABLY SHOULD NOT BE ON THE ROAD. MY CAR HAS ONLY 1,800 MILES ON IT. IT MAY BE A LITTLE EARLY TO COMPLAIN, BUT I FEEL THAT THIS CAR IS UNSAFE AND THAT SOMEONE IS GOING TO GET KILLED BEFORE CHYRSLER COMES WITH A FIX. MY WIFE DRIVES 80 MILES ROUND TRIP TO WORK A DAY. I THINK THE FRONT END PROBLEMS SHOULD BE INVESTIGATED. I AM ALSO WONDERING IF I BOUGHT A CAR THAT WAS A LEMON THAT WAS BOUGHT BACK AND THEN RESOLD.
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Complaint 10124019 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2005-05-11
(YYYY-MM-DD)
Date Added To File: 2005-06-02
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2005-06-02
(YYYY-MM-DD)
Date Purchased: 2005-05-11
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STEERING:RACK AND PINION:RACK
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 8
Drive Train Type: AWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: LEBANON AUTO PLAZA
Dealer's Telephone Number:
Dealer's City: LEBANON
Dealer's State: TN
Dealer's Zipcode: 37087
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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