NHTSA ID Number: 10120581
Incident Date: 2005-05-05
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: DENALI
Model Year: 2001
9999 If Unknown Or N/A
Vehicle Identification Number: 1GKEK63U41J
Vehicle Mileage At Failure: 63900
Vehicle Speed: 5
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: WALLINGFORD, CT
Summary of Complaint
MY HUSBAND WAS DRIVING WITH MY FOUR CHILDREN GOING ABOUT 5MPH WHEN HE WENT TO MAKE A LEFT TURN AND LOST THE POWER STEERING. BEING SO CLOSE TO HOME, HE WAS ABLE TO DRIVE IT HOME. MY HUSBAND ALSO NOTICED THAT AN AXLE SEAL WAS LEAKING AS WELL AND THIS WAS ALSO CONSIDERED COMMON FOR PROBLEMS. WE USE THIS VEHICLE AS OUR ONLY FAMILY CAR, SO NATURALLY WE HAD IT FIXED RIGHT AWAY. WHAT REALLY CONCERNED AND ALERTED MYSELF TO THIS COMPLAINT WAS WHEN MY HUSBAND TOOK THE VEHICLE IN TO GET LOOKED AT A MECHANIC TOLD HIM THAT THEY HAVE FIXED THESE TYPES OF PROBLEMS MANY TIMES BEFORE AND IT WOULD ONLY TAKE TWO HOURS. WHEN I WENT TO PICK UP THE VEHICLE, I ASKED FOR MYSELF AGAIN, AND THE SAME MECHANIC TOLD ME IT IS VERY COMMON WITH THESE VEHICLES (SUV"S) WHY DID THIS HAPPENED WITH ONLY 60,000 MILES? THIS IS NOT VERY ENCOURAGING AND IS SOMEWHAT UPSETTING. I AM VERY CONCERNED BECAUSE I AM RELOCATING TO TEXAS AND THIS COULD HAVE BEEN A DISASTER IF WE WERE TRAVEING WITH THIS VEHICLE AND POSSIBLY A TRAILER ATTACHED. I AM VERY CONCERNED THAT IT MAY HAPPEN AGAIN AS I NOTICED THERE WAS A SIMILAR COMPLAINT BEFORE MINE AND THE SAME VEHICLE MAKE AND YEAR. I HAVE NEVER HAD TO REPLACE A STEERING PUMP WITH ANY OTHER VEHICLE I HAVE OWNED. WE BOUGHT THIS VEHICLE USED AFTER IT WAS TURNED IN FROM A LEASE. I AM CONVINCED THAT I PURCHASED THIS VEHICLE WITH THIS PROBLEM ALREADY IN MOTION, ALTHOUGH I CANNOT PROVE IT. I WOULD APPRECIATE THIS LOOKED INTO AND A RESPONSE TO MY COMPLAINT IN A TIMELY FASHION. I MAY HAVE OVERLOOKED THIS BUT CONSIDERING THIS MECHANIC INFORMED ME AND MY HUSBAND THAT HE HAS WORKED ON THESE MANY TIMES BEFORE REALLY CONCERNS ME. I WILL CONTINUE TO PURSUE THIS.
Check if your GMC has a Recall
Complaint 10120581 Documents
For Latest Documents related to this Complaint, visit the NHTSA Website.
Click the (+) Plus Sign
Then click Associated Document(s).
Most Complaints Don't have any PDFs.
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB's) Technical Service Bulletins
Technical Service Bulletins TSB's List
Search NHTSA Database for Vehicle Investigations
CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2005-05-05
(YYYY-MM-DD)
Date Added To File: 2005-05-10
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2005-05-10
(YYYY-MM-DD)
Date Purchased: 2003-11-27
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STEERING:HYDRAULIC POWER ASSIST:PUMP
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 8
Drive Train Type: AWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: WALLINGFORD BUICK GMC
Dealer's Telephone Number:
Dealer's City: WALLINGFORD
Dealer's State: CT
Dealer's Zipcode: 06492
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
Previous Complaint | Next Complaint |
- [2026 Top-Tier Hardware and Software Upgrade]: Topdon ArtiDiag900 Lite scanner has enhanced hardware and latest features, including Android 11.0, 5x faster CPU, 10000mAh battery for 12 hours of continuous operation, stable wireless diagnosis with Bluetooth 5.0, 8-inch touchscreen. Added bi-directional control, wireless diagnosis, battery testing (optional), and DTC repair guide
- [TOPDON Bidirectional Scan Tool]: This bidirectional obd2 scanner sends commands to the vehicle's ECU for active testing, enabling users to accurately and quickly locate faulty components such as injectors, coolant pumps, windows, wipers, headlights, mirrors, etc. The bidirectional control scanner is the ideal choice for workshops/automotive repair shops as it significantly reduces mechanic's diagnostic time.
- [Wireless Bluetooth Diagnostic Experience]: The AD900 Lite scan tool comes with a Bluetooth 5.0 VCI, supporting a wireless diagnostic range of up to 33 feet (10 meters), allowing you to diagnose without being confined to cables or tight spaces. Stable and fast wireless diagnosis provides a comfortable repair environment. It also offers VCI cables to increase connectivity options.
- [DTC Repair Guide Function]: Easily diagnose issues with your vehicle and receive guidance on repairs with the topdon scan tool's fault code definitions for all systems,maximize your diagnostic capabilities. This function is compatible with Chrysler/Dodge/Jeep/Fiat 2010-2014 and expanding with continual updates,the AritDiag 900 Lite car diagnostic scanner is the must-have tool for any technician or DIY enthusiast.
- [OE-Level Full System Diagnostics]:AritDiag900 Lite full system diagnostic scanner can scan ALL available modules(Engine, Transmission, Airbag, ABS, ESP, TPMS, Gateway, Steering, Radio, Air conditioning, ect.) to✔read ECU info, ✔read/clear codes, ✔view live data stream, ✔retrieves freeze-frame, ✔perform active tests, and more. With just a simple click, it provides you with accurate and in-depth diagnostics.
- Bi-Directional Control, Quickly Locate Problems: Turn your phone into a professional diagnostic tool. You can send commands from your phone to the ECU to test injectors, cooling fans, headlights, A/C clutch, windows, wipers, and more. See which one doesn't respond. Helps you quickly locate the problem and save time. No need to tear things apart, avoid blind disassembly.
- Flexible Subscription, Choose Advanced Features as Needed: TopScan Lite provides free-for-life access to core diagnostics, including full system scan, code reading, performance tests, and repair information. After purchase, advanced features (bi-directional control, service operations, live data, code clearing, and AI functions) are free-for-the-first-year. After the first year, if you want to use advanced features, you need to subscribe on a monthly, quarterly, or yearly basis. As new models and reset functions are updated, the tool will also be continuously upgraded.
- Full System Diagnostics, No Fault Hides: Unlike basic diagnostic tools that only cover 4 systems, TopScan can scan all systems. Read and clear trouble codes, view live data streams, and generate a complete vehicle health report – all issues are clear at a glance. Covers 10,000+ vehicle models and is compatible with 99.99% of vehicles.
- AI Assistant - TopFix: Think of TopFix as your personal AI mechanic. It leverages a repair database and OEM data to deliver clear, step-by-step repair solutions. Features include AI Q&A, one-click translation, and a full repair log, making your diagnostic process simpler and more efficient.
- 8+ Hot Resets, Keep Your Car in Top Shape: One-tap resets for oil, throttle, EPB, steering angle, DPF, ABS, BMS, and airbag. It enables car owners to easily perform essential maintenance, ensuring the vehicle stays in optimal condition and extends its service life.
- Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
- J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
- OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
- 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
- Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMW, VW, Au-di, Benz, Porsche, Toyota, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.