NHTSA ID Number: 10110098

Incident Date: 2003-11-09

Manufacturer's Name: General Motors, LLC

Vehicle/Equipment Make: GMC

Vehicle/Equipment Model: ENVOY

Model Year: 2003
9999 If Unknown Or N/A

Vehicle Identification Number:

Vehicle Mileage At Failure: 5000

Vehicle Speed: 70

Number Of Occurrences: 1

Was Vehicle Towed: No

Consumer Location: TIOGA, ND

Summary of Complaint

THE FIRST TIME THE WIND NOISE BECAME SUCH AN ISSUE IS WHEN THE CAR HAD ONLY A FEW THOUSAND MILES ON IT AND I WAS DRIVING ON AN INTERSTATE WITH A STIFF CROSS WIND. THE NOISE WAS SO LOUD THAT WHEN I TRIED TO USE THE ONSTAR TO CALL THE DEALER AND HAVE HIM LISTEN TO THE NOISE, THE ONSTAR KEPT SAYING SLOWER PLEASE, SLOWER PLEASE EVEN THOUGH I WASNT YET SPEAKING. IT WAS THE WIND THE ONSTAR WAS LISTENING TO. I HAVE VISITED THE DEALER IN MOOREHEAD SEVERAL TIMES AND THE GMC PLACE IN MINOT TO TRY TO STOP THE NOISE AND THE HAVE REDUCED THE WIND NOISE BUT I STILL GET AN UNACCEPTABLE LEVEL OF NOISE. I HAVE TO TAKE A VACATION DAY TO TAKE THE VEHICLE INTO THE DEALER 90 MILES AWAY AND THEN EVEN THO I KNOW THEY ARE TRYING, THEY JUST SEEM TO MOVE THE NOISE AROUND. A CAR THAT WINDOWS FOR ALMOST 40K SHOULD BE AT LEAST AS QUIET AS MY DAUGHTER 6 YEAR OLD NEON. WOULDN'T YOU SAY? I BELIEVE THAT THIS VEHICLE WILL NEVER BE QUIET UNLESS YOU ARE TRAVELING LESS THAN 30 MPH DOWN THE ROAD AND WITH THE WIND. I HAVE VISITED THE DEALER SHIP AT LEAST 4 TIMES FOR THIS SPECIFIC PROBLEM AND THEY HAVE REPLACED WINDO SEALS AND LINERS AS WELL AS BENDING THE DOORS BUT I AM NOT SATISFIED. THEY SAY I AM AN ISOLATED COMPLAINT BUT IN THE SMALL TOWN I LIVE IN THERE IS ONLY ONE OTHER 2003 ENVOY AND THE OWNER SAYS HER NOISE IS EVEN WORSE. AFTER 2 1/2 YEARS AND 18000 MILES HOW MUCH MORE SHOULD I HAVE TO ENDURE?*AK

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Complaint 10110098 Documents

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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2003-11-09
(YYYY-MM-DD)

Date Added To File: 2005-02-08
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2005-02-08
(YYYY-MM-DD)

Date Purchased: 2003-08-30
(YYYY-MM-DD)

Was Original Owner: Yes

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Anti-Lock Brakes: Yes

Cruise Control: Yes

Number Of Cylinders: 6

Drive Train Type: AWD
[AWD, 4WD, FWD, RWD]

Fuel System: Fuel Injection

FI = Fuel Injection
TB = Turbo

Fuel Type: Gas

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]: AUTO

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name: LUTHOR SELLAND

Dealer's Telephone Number:

Dealer's City: MOORHEAD

Dealer's State: MN

Dealer's Zipcode:

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name: