NHTSA ID Number: 10108563
Incident Date: 2004-09-06
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SUBURBAN
Model Year: 2004
9999 If Unknown Or N/A
Vehicle Identification Number: 3GNEC16Z54G
Vehicle Mileage At Failure:
Vehicle Speed: 40
Number Of Occurrences: 6
Was Vehicle Towed: No
Consumer Location: ACWORTH, GA
Summary of Complaint
THE VEHICLE LOST IT'S SERVICE STABILITY CONTROL AT 40 MILES PER HOUR MAKING IT DIFFICULT FOR THE DRIVER TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR FOR THE FOURTH TIME, BUT THERE STILL CONTINUES TO BE A STEERING PROBLEM. *NM THERE WERE FIVE REPAIR ATTEMPTS TO REPAIR THE SYSTEM. THE BRAKES WOULD PULSE AND COME ON WHILE THE VEHICLE WAS IN MOTION FOLLOWED BY THE SERVICE STABILITY LIGHT. THE VEHICLE WOULD SHAKE VIOLENTLY AS IF IT WERE OUT OF CONTROL. THE TRANSMISSION WOULD SLIP AT TIMES. A SERVICE BULLETIN WAS FOUND IN RE TO THE CLUTCH. THE FORWARD CLUTCH SEAL/PISTON DISS PUMP AS WELL AS THE SHIFT CABLE. THE YAW RATE SENSOR TABLE WAS REPLACED AND THE ABS MODULE WAS REPROGRAMMED. THERE WAS POPPING COMING FROM THE LEFT WHEN TURNING DUE TO THE CROSSMEMBER. STATIC NOISE WAS HEARD UNDER THE DASH AT TIMES WHEN THE HEADLIGHTS FLICKERED. BOTH UPPER SHOCK INSULATORS WERE SQUEAKING. BOTH SHOCK INSULATORS WERE REMOVED AND REPLACED BY NEW STYLE INSULATORS. THE YAW RATE SENSOR WAS REPLACED AGAIN WITH ONE FORM A NEW UNIT, THE STEERING ROTATION SENSOR WAS REPLACED AND THE STABILITY MODULE WAS REPROGRAMMED. *SC *JB
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Complaint 10108563 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2004-09-06
(YYYY-MM-DD)
Date Added To File: 2005-01-21
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2005-05-26
(YYYY-MM-DD)
Date Purchased: 2004-07-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STEERING
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 8
Drive Train Type: RWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = Hybrid
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: DAY'S CHEVROLET
Dealer's Telephone Number:
Dealer's City: ACWORTH
Dealer's State: GA
Dealer's Zipcode: 30101
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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