NHTSA ID Number: 10107932
Incident Date: 2005-01-23
Manufacturer's Name: Volkswagen
Group of America, Inc.
Vehicle/Equipment Make: VOLKSWAGEN
Vehicle/Equipment Model: PASSAT
Model Year: 2003
9999 If Unknown Or N/A
Vehicle Identification Number: WVWPD63B83P
Vehicle Mileage At Failure: 40000
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: MARLTON, NJ
Summary of Complaint
I OWN A 2003 PASSAT GLS WITH ABOUT 40,000 MILES ON IT. A FEW DAYS AGO, THE OIL PRESSURE LIGHT CAME ON ADVISING THAT I STOP DRIVING THE CAR. AS I WAS JUST PULLING INTO PARKING LOT OF MY WORK, I PARKED THE CAR AND HAD IT TOWED. THE FIRST THING THE MECHANIC FROM VW TOLD ME WAS MY WARRANTY WOULD NOT BE HONORED WITHOUT PROOF OF ALL MY SERVICE RECORDS FROM VW. I DO HAVE THE OIL CHANGED REGULARLY BUT NOT ALWAYS AT 4,999 MILES. I HAVE MOVED AND HAVE HAD THE OIL CHANGED AT DIFFERENT PLACES AND HAVE HAD TROUBLE GETTING ALL MY RECORDS. AFTER SEVERAL CONVERSATIONS IN WHICH I WAS T OLD MULITPLE THINGS ABOUT WHAT CAUSED THE LIGHT TO COME ON, I RECEIVED A CALL SAYING THAT MY ENGINE WAS SCORCHED AND NEEDED TO BE REPLACED AT THE COST OF $11,000. I COULD NOT PRODUCE ALL OIL CHANGES DONE TO THE CAR IN THE ALMOST TWO YEARS I WONED IT AND VW WOULD NOT HONOR MY WARRANTY EVEN THOUGH I PAID FOR EXTENDED COVERAGE. THE MECHANIC AT VW SAID IT IS RARE THAT ANYONE CAN PRODUCE ALL RECORDS AND THIS IS A COMMON PROBLEM DUE TO LACK OF PRECISE MAINTENANCE. I HAVE NOT HAD AN NEW ENGINE PUT IN THE CAR AS THE CAR ISN'T EVEN WORTH THE COST OF THE ENGINE. I AM LOOKING INTO THE POSSIBILITY OF REBULIT ENGINE. *AK
Check if your Volkswagen has a Recall
Complaint 10107932 Documents
For Latest Documents related to this Complaint, visit the NHTSA Website.
Click the (+) Plus Sign
Then click Associated Document(s).
Most Complaints Don't have any PDFs.
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
- Advanced friction-fighting additives help maximize...
- Provides performance benefits for high mileage, new and...
- Designed for vehicles with 75,000 miles or more, Valvoline...
- Formulated with seal conditioners to help prevent oil leaks...
- Delivers 50% stronger wear protection than industry...
- Provides 20% stronger sludge defense than industry standards...
- Offers 2.5X better heat protection than industry standards...
Last update on 2026-06-21 / Affiliate links / Images from Amazon Product Advertising API
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB's) Technical Service Bulletins
Technical Service Bulletins TSB's List
Search NHTSA Database for Vehicle Investigations
CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2005-01-23
(YYYY-MM-DD)
Date Added To File: 2005-01-26
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2005-01-26
(YYYY-MM-DD)
Date Purchased: 2003-03-03
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING:ENGINE
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 4
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: Turbo
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: BURLINGTON VOLKSWAGEN
Dealer's Telephone Number:
Dealer's City: BURLINGTON
Dealer's State: NJ
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
Previous Complaint | Next Complaint |
- WHY CHOOSE THE 2025 CR MAX -Upgrade the latest diagnostic capabilities for all vehicles after 1996: upgrade to 49+maintenance services; 46 extra specific functions; real all systems/all control modules diagnose; over 40K+ bidirectional actuation tests for diagnosing all control moduels of cars; Powerful full OBD2 Functions; built-in ECU Coding for BMW/ Audi/ VW/ RollsRoyce; Fr ee V.A.G Guide Function; Battery retistration for new battery adaptation and more. It covers all vehicle diagnostic services and some special professional vehicle maintenance servces, assists you to do home DIY vehicle maintenance or car repair as a pro technician.
- NEWEST IN INNOVATION FULL OBD2 SERVICES- iCarsoft auto car diagnostic scanner compatible with CAN-FD, CR MAX can do it all-reads and clears trouble codes, ALL SYSTEM DIAGNOSIS such as engine, transmission, ABS and airbag etc. CR MAX code reader for all cars can perform I/M Readiness, Live Data, Freeze Frame, Vehicle Information, Monitor Test, On-Board Monitor, E vap System Test,O2 Sensor Test,DTC Library Lookup,etc. (Warm Tips: If you car is after 2023,please contact us for compatibility; 3. It comes with 16PIN OBD2 diagnostic adapter, please check your car diagnostic socket if it is 16pin socket, if your car is 14pin diagnostic socket please contact us for the solution.)
- 49 RESET+ 46 SERVICES- Performs: Oil Reset, EPB,SAS,Throttle, D-P - F, Battery, ABS, Injector, TPMS, Suspension, AC, Head Lamp, Body Stablity, Engine, Tramsmission, Airbag, Seat, Door-Win-Roof, Fuel Pump, Door, E-G- R.+21 NEWEST SERVICES( Need update scanner)-AdBlue, Clutch, Crankshaft, High Voltage Battery, Cruise Control, NO xSensor, Rain Sensor, Stop And Start, Turbocharger, Head Up Display, Radar Camera, Vehicle Setup, Cyliner Misfire Check,Speedlimitassist, ControlUnitReset,OxygenSensor, Seatbelt. Extra 46+ extra services based on car brand.(Tips: Quantity of reset/ calibration fucitons are based on car system that your vehicle model has)
- REVOLUTIONARY 40000+BIDIRECTIONAL ACTIVE TESTS: Upgraded CR Max scanner equip with numberous of actuational test items for covering all available vehicle control modules, no longer only do simple light test or window test like other scanners, performs hardware modules test and software control modules test for checking car units or new updated control moduels work well or not after maintenance/ repair/ re-installation/ control system updated (Example for Benz- Roller Sun Blind test; Backup Camera test ;Self-test; EPB test; Transport Mode test;Boost Pressure Positioner test; Fuel Pump test; AND MORE!!).(Warm tip: The available test items are based on control modules your car has)
- ECU CODING+ BATTERY REGISTRATION- Powerful ECU Coding service for BMW/MINI/RollsRoyce / Audi/VW/Seat/Skoda/Bentley/Bugatti/Lamborghini, Improves Engine Power Performance and Optimizes Fuel Efficiency and Match New Hardware Unit to car and Customized a comfortable Driving Modes and Fixes & Updates Original Software Bug. The battery test function for checking car battery health, perform battery reset (BMS ) for replacing a damaged or aging car battery with a new one and register new battery to car ECU