NHTSA ID Number: 10090670
Incident Date: 2004-09-07
Manufacturer's Name: Kia
America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: SORENTO
Model Year: 2004
9999 If Unknown Or N/A
Vehicle Identification Number: KNDJD733745
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: WOODBRIDGE, CA
Summary of Complaint
HELLO EVERYONE! WELL UNFORTANTELY I'M ALSO HAVING PROBLEMS WITH MY 2004 KIA SORENTO. I PURCHASED MY KIA FROM GEWEKE KIA IN LODI, CA ON SUPER BOWL SUNDAY (FEB. 1, 04). MY FIRST VISIT FOR MY KIA WAS ON FEB. 16TH TO INVESTIGATE WHY I HAD PROBLEMS STARTING MY KIA. I HAD TO KEEP CRANKING IT UNTIL IT WOULD TURN ON THIS WOULD HAPPEN WHEN THE CAR WOULD SIT FOR AWHILE SO BASICALLY IT WAS COLD EACH TIME I TRIED TURNING IT ON. WELL GEWEKE ORDER THE FUEL PUMP FOR THE KIA. THEY WERE INFORMED BY KIA TECH THAT WHAT NEEDED TO BE REPLACED WAS THE FUEL PUMP. WELL AFTER I GOT MY CAR BACK IT WORKED FINE FOR A FEWS WEEKS. THEN AGAIN IN JUNE OR JULY I HAD TO TAKE IT BACK IN BECAUSE I WAS GETTING THE SAME ISSUE WITH THE KIA. GEWEKE REPLACED THE FUEL PUMP ONCE AGAIN. WELL IT WORK GOOD FOR ANOTHER COUPLE OF WEEKS UNTIL THIS WEEKEND. I CALLED GEWEKE ON TUESDAY 9/7 SO I HAD TO LEAVE WORK EARLY AGAIN. THIS TIME GEWEKE PROVIDED ME WITH A RENTAL AND THEY ARE KEEPING MY CAR IN THEIR SHOP FOR A COUPLE OF DAYS. I CALLED THE SERVICE MANAGER AT GEWEKE AND HE INFORMED ME THAT HE HAS BEEN TRYING TO CONTACT KIA AND HAS NOT BEEN ABLE TO REACH THEM. HE ALSO INFORMED ME THAT HIS TECHNICIANS WON'T BE WORKING THIS FRIDAY AND SATURDAY AND THAT TOMORROW I WILL HAVE TO RETURN THE RENTAL ANDM PICK UP MY KIA EVEN THOUGH IT MIGHT NOT BE FIXED. IF ITS NOT FIXED I WILL HAVE TO DROP OFF THE KIA AT THE SHOP AND GET ANOTHER RENTAL ON THEM. I AM REALLY UNHAPPY WITH MY KIA AND I'M NOT 100 % SATISIFIED. I PURCHASED THIS BRAND NEW VEHICLE FOR ONE REASON AND IT WAS BECUASE I WAS TRIED OF HAVING TO REPAIR MY VEHICLE. I'M THINKING OF FILING A CLAIM ON THE VEHICLE. I GOT STUCK WITH A LEMON. HOPEFULLY THEY CAN FIX TGHE CAR BUT I WILL STILL NOT BE SATISFIED. CAN ANYONE GIVE ME ANY ADVICE ON WHAT I NEED TO DO TO GET OUT OF THIS F***ED UP KIA?*AK
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Complaint 10090670 Documents
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- Restores fuel economy
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- For use in both gasoline and diesel engines
- DESIGNED TO EXCEED EXPECTATIONS: Red Line complete SI-1 fuel...
- PERFORM AND PROTECT: Fuel additive cleans injectors...
- EFFICIENT FUEL BURN: Gas treatment that enhances gasoline...
- EASY TO USE: Use one bottle per tank for most effective...
- 15 Ounce (2 Pack)
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2004-09-07
(YYYY-MM-DD)
Date Added To File: 2004-09-09
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2004-09-09
(YYYY-MM-DD)
Date Purchased: 2004-02-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Anti-Lock Brakes: Yes
Cruise Control: No
Number Of Cylinders:
Drive Train Type: U
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: GEWEKE KIA
Dealer's Telephone Number:
Dealer's City: LODI
Dealer's State: CA
Dealer's Zipcode: 95240
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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