NHTSA ID Number: 10088639
Incident Date: 2004-08-07
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: WINDSTAR
Model Year: 1996
9999 If Unknown Or N/A
Vehicle Identification Number: 2FMDA5147TB
Vehicle Mileage At Failure:
Vehicle Speed: 30
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: PLAINVIEW, NY
Summary of Complaint
THIS IS A SECOND OR FOLLOW-UP FOR MY EARLIER COMPLAINT FILED ON THE DAY OF TEH INCIDENT. I JUST FOUND ADDITIONAL INFORMATION AND WANTED TO APPEND THIS TO MY COMPLAINT.*AK FIRST COMPLAINT WAS ABOUT THE TOTAL LOSS OF BRAKING IN MY 1996 FORD WINDSTAR WITH 4 WHEEL DISCS AND ABS. WITH A DUAL BRAKING SYSTEM THE RUPTURE OF A BRAKE LINE SHOULD NOT CAUSE TOTAL BRAKE LOSS BUT THIS FAILURE DID CAUSE JUST THAT. IF THE ELECTRICAL POWER WAS NOT ON SOME PEDAL WAS EVIDENT. ONCE ELECTRICAL POWER WAS ON THE PEDAL WENT TO THE FLOOR. SINCE THE RUPTURED BRAKE LINE WAS IN THE REAR AND THE FRONT BRAKES STILL HAD FLUID AND DO MOST OF THE BRAKING I WOULD HAVE EXPECTED TO RETAIN SOME STOPPING CAPABILITY. I PURCHASED THE 4 WHEEL DISC SYSTEM TO GAIN A SAFER AND MORE SECURE VEHICLE. IF THE ADDITONAL OF ABS 4 WHEEL BRAKING RESULTS IN THE LOSS OF THE DUAL MASTER CYLINDER FUNCTION , WHICH IS MORE CRITICAL, I THINK THIS OPTION IS LESS SAFE. THE NEW INFORMATION IS THE FACT THAT OTHER FORD WINDSTARS HAVE A RECALL FOR IMPROPERLY INSTALLED BRAKE LINES WHICH ARE SUBJECT TO RUST THROUGH AND RUPTURE. FORD TELLS ME THAT MY VIN IS NOT IN THAT GROUP. I DO NOT KNOW IF THIS IS CORRECT BUT THE SUMPTOMS SOUND IDENTICAL. ALL THE OTHER BRAKE LINES IN MY CAR WERE IN EXCELLENT SHAPE SAVE FOR THE ONE TO THE REAR BRAKES WHICH RUPTURED AND CAUSED THE LOSS OF THE FLUID IN THE REAR SYSTEM. THE FRONT SYSTEM RETAINED FLUID BUT DID NOT PRESSURIZE THE BRAKES. I ASSUEM THIS FAILURE WAS CAUSED BY THE ABS BUT I CAN NOT BE SURE IF THAT IS THE ACTUAL CAUSE. FORD INDCIATES THAT MY NEED TO REPLACE THE BRAKE LINE IS NOT THE SAME AS THE EXISTING RECALL. I AM REQUESTING THAT YOU INVESTIGATE IF THE BRAKE LINE PROBLEM WITH THE WINDSTAR PRODUCT IS LARGER THAT ORIGINALLY THOUGHT. MY CAR ALSO IS SUPPOSED TO HAVE THE MASTER CYLINDER SIGNAGE UPDATED ON A RECALL. FORD INDICATES MY WAS DONE BUT I DO NOT SEE ANY OF THE EXPECTED MARKINGS. PERHAPS THESE WERE APPLIED AND HAVE FALLEN OFF OR I COULD BE LOOKING IN THE WRONG PLACE.
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Complaint 10088639 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2004-08-07
(YYYY-MM-DD)
Date Added To File: 2004-08-26
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2004-08-26
(YYYY-MM-DD)
Date Purchased: 1996-11-12
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: MCDANIELS FORD
Dealer's Telephone Number:
Dealer's City: HICKSVILLE
Dealer's State: NY
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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