NHTSA ID Number: 10086134
Incident Date: 2004-07-16
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: ESCAPE
Model Year: 2002
9999 If Unknown Or N/A
Vehicle Identification Number: 1FMCU031X2K
Vehicle Mileage At Failure: 29085
Vehicle Speed:
Number Of Occurrences: 5
Was Vehicle Towed: No
Consumer Location: GILBERT, AZ
Summary of Complaint
(1) CE LIGHT ON AGAIN (2) VEHICLE NOT IDLING NORMALLY (3) VEHICLE NOT ADVANCING FROM STOP (4) SMELL BURNING OIL FROM ENGINE WHEN SHUT OFF, NO VISIBLE OIL LEAK FOUND ON DRIVEWAY (5) RATTLING FROM LF OF THE VEHICLE; SPEED OF RATTLING DIRECTLY RELATED TO SPEED OF VEHICLE; STARTS AROUND 25 MPH. (6) DRIVER'S SEAT LURCHES FORWARD ON SEAT TRACK WHEN BRAKING; ONLY OCCURS WITH LIGHTER WEIGHT DRIVERS. TOOK VEHICLE TO DEALER FOR THE 30K MILE CHECK & TO HAVE THEM ADDRESS THE ISSUES. DEALER DID THE FOLLOWING - ISSUES 1-4: ENGINE COVERED IN OIL UPON INSPECTION (SECOND OIL LEAK); LEAK COMING FROM THE FRONT COVER & OIL PAN; DEALER REPLACED THE FRONT COVER GASKET, OIL PAN GASKET, VALVE COVER GASKETS, UPPER INTAKE GASKETS, & OIL FILTER; DEALER REPLACED THE CATALYTIC CONVERTER MONITOR SENSOR AGAIN (THIRD TIME). ISSUE 5: DEALER DID NOT HEAR NOISE COMING FROM LF OF VEHICLE; HEARD A NOISE FROM REAR OF VEHICLE; REAR LIFT DOOR LATCH LOOSE; ADJUSTED/OILED IT. ISSUE 6: DEALER COMPARED PROBLEM WITH OTHER ESCAPES; FOUND TO BE A NORMAL CONDITION OF POWER DRIVER'S SEAT TO HAVE SOME PLAY IN IT (THIS IS VERY UNSAFE; SEAT LURCHES FORWARD 1-2IN WHEN BRAKING; I'M A SHORT FEMALE WHO STRUGGLES TO SIT A MIN OF 10IN FROM THE SW FOR THE AB; MOVING ME FORWARD ANOTHER 1-2IN IN A CRASH IS NOT SAFE). DEALER FOUND FRONT BRAKE PADS/ROTORS BELOW SPECS; STATED THAT THIS IS NORMAL FOR 30K MILES; SEEMS TOO SOON. SEVERAL COMPLAINTS FILED TO NHTSA REGARDING EXCESSIVE BRAKE/ROTOR WEAR. VEHICLE WAS IN THE SHOP 7/16-7/23. DEALER PAID FOR A RENTAL CAR (THIRD TIME). PICKED UP VEHICLE & DROVE IT OFF LOT; HEARD RATTLING FROM THE LF OF VEHICLE. TOOK IT BACK & A MECHANIC WENT ON TEST DRIVE WITH ME, HEARD NOISE. TOOK IT BACK & INSPECTED VEHICLE TOGETHER. I NOTICED THE WEATHER STRIPPING ON THE LEFT SIDE OF THE WINDSHIELD WAS CRACKED & DETACHING FROM VEHICLE. HAD BEEN SLAPPING OUTSIDE OF APILLAR WHEN DRIVING, MAKING NOISE. DEALER STATED THEY WOULD ORDER NEW PART & I'D HAVE TO BRING VEHICLE BACK AGAIN TO HAVE IT INSTALLED. *AK
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Complaint 10086134 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2004-07-16
(YYYY-MM-DD)
Date Added To File: 2004-08-04
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2004-08-04
(YYYY-MM-DD)
Date Purchased: 2002-08-31
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SEATS:FRONT ASSEMBLY:RECLINER
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: RWD
[AWD, 4WD, FWD, RWD]
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: BERGE FORD
Dealer's Telephone Number:
Dealer's City: MESA
Dealer's State: AZ
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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