NHTSA ID Number: 10080875
Incident Date: 2004-06-29
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: LEXUS
Vehicle/Equipment Model: RX330
Model Year: 2004
9999 If Unknown Or N/A
Vehicle Identification Number: JTJHA31U640
Vehicle Mileage At Failure: 20000
Vehicle Speed:
Number Of Occurrences: 2
Was Vehicle Towed: No
Consumer Location: DUXBURY, MA
Summary of Complaint
THE AUTOMOBILE HAS A LATENT DEFECT AND IS INHERENTLY DANGEROUS. IN NOVEMBER 2003, I ATTEMPTED TO BACK UP IN A CROWDED PARKING LOT, AND WHILE IN REVERSE, I PRESSED THE ACCELERATOR - THERE WAS A LAG AND THE VEHICLE THEN ACCELERATED BACKWARD VERY RAPIDLY, STRIKING ANOTHER VEHICLE. I ASSUMED THE FAULT WAS MY OWN (SINCE IN MOVING MY FOOT FROM THE ACCELERATOR TO THE BRAKE, MY FOOT WAS CAUGHT UNDER THE BRAKE BECAUSE THE PEDALS ARE CLOSE TOGETHER, BUT THAT IS ANOTHER ITEM) AND AFTER THE VEHICLE WAS REPAIRED (APPROXIMATELY $7,000 WORTH OF DAMAGE) I RESUMED DRIVING THE VEHICLE. ON JUNE 29, 2004, AGAIN I WAS ATTEMPTING TO BACK UP AND AGAIN THE VEHICLE WAS IN REVERSE AND AGAIN WHEN I PRESSED ON THE ACCELERATOR, THERE WAS A LAG AND THEN AGAIN THE VEHICLE ACCELERATED RAPIDLY BACKWARDS, STRIKING A BUILDING. IT IS ESTIMATED THAT THE DAMAGE TO THE VEHICLE IS OVER $10,000, AND I DO NOT KNOW WHAT THE COST OF THE DAMAGE TO THE BUILDING IS. INTERESTINGLY, AS WELL, IN NEITHER CASE DID THE AIRBAGS DEPLOY. THE SECOND INCIDENT RECEIVED SOME LOCAL PRESS COVERAGE, AND ON JULY 8, 2004 I RECEIVED A CALL FROM A VISITOR TO MASSACHUSETTS FROM FLORIDA WHO HAD HEARD ABOUT THE SECOND INCIDENT AND WHO REPORTED THAT ON JULY 1, 2004 THAT DRIVER WHILE IN A PARKING LOT HAD ALSO HAD SUDDEN RAPID ACCELERATION AND HAD STRUCK A BUILDING, DAMAGING THE DRIVER'S LEXUS RX 330. THAT DRIVER ALSO STATED THAT SHE HAD HEARD OF A THIRD INCIDENT IN MASSACHUSETTS OF A LEXUS RX 330 STRIKING A BUILDING FOLLOWING SUDDEN ACCELERATION. THE FAULTY TRANSMISSION, COUPLED WITH THE POWER AND TORQUE OF THE VEHICLE AND THE RESULTING SUDDEN ACCELERATION, IS A SERIOUS DEFECT; I WILL NOT DRIVE THE VEHICLE AGAIN. THE RESPONSE OF THE LEXUS DEALER WHEN THE INCIDENTS WERE REPORTED TO IT WAS SILENCE. *LA
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Complaint 10080875 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: Yes
Date Of Incident: 2004-06-29
(YYYY-MM-DD)
Date Added To File: 2004-07-12
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2004-07-12
(YYYY-MM-DD)
Date Purchased: 2003-05-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN:AUTOMATIC TRANSMISSION
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: AWD
[AWD, 4WD, FWD, RWD]
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: LEXUS OF NORWOOD
Dealer's Telephone Number:
Dealer's City: EAST WALPOLE
Dealer's State: MA
Dealer's Zipcode: 02032
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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