NHTSA ID Number: 10074883
Incident Date: 2004-05-28
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: CAVALIER
Model Year: 2003
9999 If Unknown Or N/A
Vehicle Identification Number: 1G1JC52F437
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 4
Was Vehicle Towed: No
Consumer Location: HAWK RUN, PA
Summary of Complaint
I PURCHASED A 2003 CHEVROLET CAVALIER FROM FRED DIEHL MOTORS OF PHILSIPBURG, PA (814-342-3223). I AM HAVING PROBLEMS WITH THE REAR BRAKE LIGHTS AND NOW ALL REAR LIGHTING. FIST THE CAR WAS SERVICED AT VALLEY TIRES WHO REPLACED THE BULB LAMPS. *AK SECOND, FRED DIEHLS REPLACED THE LEFT SIDE SOCKET AND TIGHTENED THE RIGHT BULB. THE THIRD TIME, I WAS STOPPED BY LOCAL POLICE FOR NO BRAKE LIGHTS. FRED DIEHLS REPLACED BOTH THE SOCKETS AND BULBS BECAUSE OF A SHORT IN THE SYSTEM. I CALLED GENERAL MOTORS WOTH A COMPLAINT (CUSTOMER RELATIONSHIP MANAGER ALVIN JOHNSON 1-866-942-4368 EXT. 47590). MR. JOHNSON SENT ME A LETTER APRIL 20 STATING THEY WOULD MAKE THE REPAIRS UP TO 75,000 MILES. ON MAY 28, 2004, I WAS INVOLVED IN AN ACCIDENT. THERE WERE NO INJURIES, BUT THE VEHICLE WAS DAMAGED. I SIGNALED AND APPLIED MY BRAKES TO MAKE A LEFT TURN. A FLAT BED TRUCK BEHIND ME STARTED TO PASS ME AS I PROCEEDED TO TURN AND STRUCK THE DRIVER'S SIDE. THE MAN TOLD STATE POLICE THERE WERE NO LIGHTS, BUT HE WAS FINED ANYWAY FOR PASSING IN A NO PASSING ZONE. ON JUNE 1 AND 2 I CALLED GM AND MR. JOHNSON RETURNED MY CALL AND TOOK THE ACCIDENT REPORT. ON JUNE 3, DARRIN TRANUSE OF GM (1-800-231-1841 EXT 58932) CALLED ME AND TOLD ME TO TAKE THE VEHICEL TO THE NEAREST CHEVY DEALER. MY BROTHER-IN-LAW FOLLOWED ME TO FRED DIEHLS BECAUSE I HAD NO REAR LIGHTS. THEY CHECKED THE CAR AND FOUND NO LIGHTS ALSO. THEY CALLED GM AND WERE GIVEN SPECIAL ORDERS TO ALLOW NO ONE AROUND THE VEHICLE UNTIL THEY COULD LOOK AT IT. I HAVE TWICE CALLED MR. TRANUSE BUT NEVER RECEIVED A RETURN CALL. THE HAD THE VEHICEL SERVICED THREE TIMES AND THE FOURTH TIME RESULTED IN AN ACCIDENT. RIGHT NOW, I'M AFRAID TO DRIVE IT.
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Complaint 10074883 Documents
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- Mixes well with conventional fluids
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- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: Yes
Date Of Incident: 2004-05-28
(YYYY-MM-DD)
Date Added To File: 2004-06-06
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2004-06-06
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: EXTERIOR LIGHTING
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: FRED DIEHL MOTORS
Dealer's Telephone Number:
Dealer's City: PHILIPSBURG
Dealer's State: PA
Dealer's Zipcode: 16866
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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