NHTSA ID Number: 10073135
Incident Date: 2003-05-25
Manufacturer's Name: Harley-Davidson
Motor Company
Vehicle/Equipment Make: HARLEY-DAVIDSON
Vehicle/Equipment Model: FLHTCUI
Model Year: 2003
9999 If Unknown Or N/A
Vehicle Identification Number: 1HD1FCW113Y
Vehicle Mileage At Failure: 4695
Vehicle Speed: 15
Number Of Occurrences: 0
Was Vehicle Towed: No
Consumer Location: PEMBROKE PINES, FL
Summary of Complaint
25 MAY, 2004 I WAS NOTIFIED OF THIS RECALL FOR MY 2003 HARLEY DAVIDSON FLHTCUI IN MID APRIL. I CALLED MY DEALERSHIP, PETERSON'S HD OF MIAMI, AND WAS TOLD THAT THEY DID NOT HAVE THE PART AND THAT THEY WOULD CALL ME WHEN IT WAS AVAILABLE. THEY REPEATED THIS STATEMENT THE NEXT TIME I CALLED THEM. THEY ALSO TOLD ME THAT THE RECALL WOULD NOT AFFECT MY BIKE BECAUSE IT DID NOT HAVE A BUNCH OF ELECTRICAL ACCESSORIES. I HAVE THREE ADDITIONAL REAR SPOILER LIGHTS AND FRONT XENON AND TWO HALOGEN BULBS THEY TOLD ME THAT THAT WAS NOT ENOUGH POWER TO CAUSE THE CIRCUIT BREAKER TO SHUT OFF THE BIKE. THIS MORNING, WHILE ENTERING A HIGHWAY, THE BIKE SUDDENLY SHUT OFF. BECAUSE I WAS ENTERING, I WAS ABLE TO COAST TO THE SIDE AND TURN OFF THE BIKE, AND TRY TO POWER UP THE BIKE (IT TOOK A COUPLE OF MINUTES BEFORE THE ELECTRICAL SYSTEM RESPONDED AND CAME ON). AT THE TIME OF THE CIRCUIT BREAKER INTERRUPT, I HAD MY HALOGEN PASSING LIGHTS AND THE STEREO ON. SINCE THEN, I HAVE BEEN RIDING WITHOUT THE PASSING LAMPS ON AND WITH THE RADIO OFF.+ WHEN I CALLED MY DEALER TODAY, I WAS NOW TOLD THAT THEY WOULD ORDER THE RECALL PARTS FOR ME INDIVIDUALLY AND WOULD CONTACT ME WHEN IT CAME IN, WITHOUT AN EXPECTED DELIVERY DATE. I CALLED HARLEY DAVIDSON HEADQUARTERS AND THEY WERE NOT HELPFUL EITHER AND SIMPLY TOLD ME NOT TO RIDE THE BIKE. I REPORT THIS INCIDENT WHERE MY BIKE SHUT DOWN, I HAVE NOTIFIED HARLEY DAVIDSON AND THEY WERE NOT SUPPORTIVE AT ALL. I WILL PARK MY BIKE TODAY UNTIL I CAN GET THE RECALL SERVICED BY HARLEY DAVIDSON WHO IS TAKING THEIR TIME. WHAT IS TROUBLING, IS THAT HARLEY DAVIDSON, WHO IS BENEFITING FROM RECORD REVENUES, MARKETS THEIR PRODUCT AS RELIABLE. THEN WHEN THEY HAVE A MANUFACTURING DESIGN FLAW THAT IS VERY UNSAFE, THEY DRAG BUTT IN PROVIDING DUE RESPONSE AND SUPPORT. NOW I HAVE A $23,000 DISPLAY ITEM THAT CAN'T BE RIDDEN BECAUSE IT HAS A SAFETY DEFECT. *NM
Check if your Harley-Davidson Motorcycle has a Recall
Complaint 10073135 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2003-05-25
(YYYY-MM-DD)
Date Added To File: 2004-05-25
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2004-05-25
(YYYY-MM-DD)
Date Purchased: 2002-12-30
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Anti-Lock Brakes: No
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: RWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: MAN
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: PETERSON'S HD MIAMI
Dealer's Telephone Number:
Dealer's City: MIAMI
Dealer's State:
Dealer's Zipcode: 33169
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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