NHTSA ID Number: 10071347
Incident Date: 2002-09-15
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: PONTIAC
Vehicle/Equipment Model: GRAND AM
Model Year: 1996
9999 If Unknown Or N/A
Vehicle Identification Number: 1G2NE52T4TM
Vehicle Mileage At Failure: 0
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: KEMPTVILLE, UN
Summary of Complaint
EARLY 2002 PAINT STARTED PEELING OFF MY REAR QUARTER PANELS OF MY 1996 BLACK GRAND AM. NOT LONG AFTER THE FRONT QUARTER PANELS STARTED DOING THE SAME THING. AT THE TIME, THE AREAS WHERE THE PAINT WERE STARTING TO PEEL WERE SMALL BUT AS TIME WENT BY THE AREA STARTED PEELING MORE. NOW, I BOUGHT THE CAR USED IN 1998 WITH ONLY 26,000 KM ON IT AND THE PAINT WAS FINE (ORIGINAL PAINT). I HAVE ALWAYS HAD MY CAR RUST PROOFED EVERY YEAR AS WELL IN THE SPRING AND FALL I GET A COMPLETE INTERIOR AND EXTERIOR SHAMPOO AND WAX DONE ( I TAKE CARE OF IT). THE PAINT DID NOT RUST FIRST....IT JUST STARTING PEELING. AT THE PRESENT TIME SEPTEMBER 2003 IT ONLY AS 93,000KM ON IT. BECAUSE THE WARRANTY HAD EXPIRED, BEING THAT I BOUGHT IT USED AND DID NOT HAVE THE EXTRA MONEY TO BUY BEYOND THE ORIGINAL WARRANTY THAT WAS LEFT ON THE CAR, I COULD NOT AFFORD TO TAKE IT TO GET REPAINTED. ALSO I HAD JUST BEEN PROMOTED TO A NEW JOB WITHIN MY COMPANY AND MY HOURS WERE CRAZY. LATE FALL OF 2002 I BECAME VERY ILL AND FROM JANUARY TILL MARCH 2003 I WAS HOSPITALIZED AND WAS NOT SURE IF I WAS GOING TO PULL THROUGH...I DID. BUT IN JUNE OF 2003 I WAS BACK IN HOSPITAL HAVING MAJOR SURGERY AND AM NOW AT HOME STILL RECOVERING FROM IT. THE REASON I AM TELLING YOU THIS IS BECAUSE THAT IS WHY I HAVE NOT BEEN ABLE TO PROCEED WITH THE PEELING PAINT ON MY CAR. I RECENTLY FOUND OUT ABOUT THE PAINT DELAMINATING ON THE GM CARS, WHICH INCLUDES THE YEAR OF MY CAR. I CALLED GM AND THEY SAID THERE WAS NO RECALL. I FOUND OUT ON THE INTERNET ABOUT COURT CASES HERE IN ONTARIO, WHICH WERE RELATED TO THE SAME PROBLEM I WAS HAVING. I WENT TO A GM DEALERSHIP...THEY TOOK PICTURES, SENT AND CALLED THE GM REPRESENTATIVE FOR THIS AREA AND THE ANSWER WAS NO...THEY WERE NOT GOING TO REPAINT THE CAR...END OF DISCUSSION. NOW I AM NOT SURE WHAT TO DO BECAUSE SURFACE RUST HAS STARTED TO APPEAR. I WANT TO PAINT IT BEFORE I RUSTPROOF IT BECAUSE BY NEXT SPRING IT WILL RUST THROUGH WHICH WILL BE A MORE EXPENSIVE SITUATION.
Complaint 10071347 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2002-09-15
(YYYY-MM-DD)
Date Added To File: 2004-04-22
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2004-01-15
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: UNKNOWN OR OTHER
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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