NHTSA ID Number: 10070674
Incident Date: 2000-06-15
Manufacturer's Name: Mazda
Motor Corp.
Vehicle/Equipment Make: MAZDA
Vehicle/Equipment Model: PROTEGE
Model Year: 1999
9999 If Unknown Or N/A
Vehicle Identification Number: JM1BJ2220X0
Vehicle Mileage At Failure: 0
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: PLANO, TX
Summary of Complaint
I BOUGHT THE CAR IN AUGUST 1999,IT HAD 12 MILES ON IT I HAD JUST GOTTEN RID OF ANOTHER PROTEGE 1994 THE MOST LOUSY CAR I HAD EVER SEEN,I HAD SPENT OVER$ 8,000 ON REPAIRS. 2 TRANSMISSIONS IN 2 YEARS. 2 SETS OF CV BOOTS ETC. ANYWAY I THOUGHT IF I COULD GET A NEW ONE I WOULD NOT HAVE ANY TROUBLE FOR A LONG TIME, IF ANY AT ALL. WELL,I HAD IT PROBABLY HAD IT ABOUT 6 MONTHS OR SO,AND IT STARTED MAKING A METALLIC RATTLING IN THE FRONT IN THE ENGINE. IT SOUNDS LIKE BACK IN THE OLD DAYS WHEN A CAR NEEDED OIL IT WOULD RATTLE LIKE A PIECE OF JUNK. THEY CHECKED IT OUT COULD NOT FIND ANYTHING,TOOK IT BACK SEVERAL TIMES, SO THE SERVICE MANAGER JOE BURK VERY NICE MAN VERY HELPFUL. THEY CHANGED A FEW PARTS, POWER TRAIN ETC, PLEASE CHECK MY RECORDS WITH THEM IF YOU CAN, OR I WILL HAVE TO DIG IN MY FILES TO FIND ALL OF THE RECEIPTS.SO HE SUGGESTED THAT I TRY DIFFERENT GAS. WELL,I DID I TRIED ALL OF THEM COST ME ALMOST $1,500. MOBIL,EXXON,CHEVRON,TEXACO,SHELL MID GRADE GAS. ABSOLUTLEY DID NOTHING,THIS WENT ON FOR A YEAR.THIS IS ABOUT 2001. WELL IT SEEMS IT DOES THIS VERY BADLY WHEN IT GETS HOT. HE SAID THAT THEY HAD HEARD ABOUT SOME OF THESE PROBLEMS IN HOUSTON WITH THEIR HEAT AND HUMIDITY. I ASK IF THIS DOES NOT WORK WHAT ARE THEY GOING TO DO? WELL MAZDA MENTIONED MAYBE GIVING ME ANOTHER CAR. THEY DECIDED TO PUT A BRAND NEW ENGINE IN IT,(A BRAND NEW CAR)BY THAT TIME IT HAD A LITTLE 20,000 MILES ON IT. I PAY $412.64 A MONTH ON A CAR THAT RATTLES LIKE A PIECE OF CRAP. THAT DID NOT SOLVE THE PROBLEM. AS OF THE WEEK OF AUGUST 4-8 TOOK IT BACK STILL DOING IT, THEY REPLACED THE POWER TRAIN ON IT AND IT STILL DOES IT. THEY LOOKED AT IT AGAIN. NOTHING CAN BE DONE,AS LONG AS I AM IN WARRANTY I AM ALRIGHT, BUT WHEN THAT RUNS OUT I AM SCREWED.
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Complaint 10070674 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2000-06-15
(YYYY-MM-DD)
Date Added To File: 2004-04-22
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2004-01-15
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: UNKNOWN OR OTHER
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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