NHTSA ID Number: 10062028

Incident Date: 2003-12-03

Manufacturer's Name: Chrysler (FCA US, LLC)

Vehicle/Equipment Make: DODGE

Vehicle/Equipment Model: NEON

Model Year: 1995
9999 If Unknown Or N/A

Vehicle Identification Number: 1B3ES67C8SD

Vehicle Mileage At Failure:

Vehicle Speed: 35

Number Of Occurrences: 2

Was Vehicle Towed: No

Consumer Location: FLORAL CITY, FL

Summary of Complaint

MY DAUGHTER WAS DRIVING MY 1995 DODGE NEON WHEN THE STEERING WHEEL LOCKED AND CAUSED HER TO HAVE AN ACCIDENT. SHE WAS TRAVELING AT APPROX 35 - 40 MPH .THERE WERE NO ABNORMAL WEATHER OR ROAD CONDITIONS. SUDDENLY THE STEERING WHEEL JERKED THE CAR OFF THE ROAD TOWARDS THE RIGHT, AT THAT POINT SHE HAD A LOSS OF STEERING AND NO CONTROL OF THE VEHICLE. SHE WAS NOT APPLYING THE BRAKES OR MAKING A TURN, JUST DRIVING ALONG AS SHE NORMALLY WOULD. PREVIOSLY WE HAVE HAD PROBLEMS, SERIOUS PROBLEMS WITH THE ANTILOCK BRAKE SYSTEM FAILING. WHEN APPLYING THE BRAKES ON TWO SEPARATE OCCASIONS THE FRONT WHEELS LOCKED UP ONCE CAUSING A MINOR ACCIDENT , THE OTHER JUST CAUSED DAMAGE TO THE TIRES. THE ACCIDENT WHEN THE STEERING FAILED WAS FORTUNATELY A MINOR ONE . BUT COULD JUST AS EASILY BEEN A VERY SERIOS POSSIBLY FATAL. SINCE AT THE TIME OF THE STEERING LOSS, THERE WAS NO WAY TO CONTROL THE DIRECTION OF THE VEHICLE, WHICH RESULTED IN DAMAGE TO A RESIDENTIAL HOMEOWNERS YARD AND PERSONAL PROPERTY THAT WAS LOCATED IN THE YARD. THE VEHICLE CAME TO REST BETWEEN TWO TREES BECAUSE IT WAS STOPPED BY A TENSION WIRE ATTACHED TO A TELEPHONE POLE WHICH WAS STRUCK AND BECAME WRAPPED AROUND THE FRONT LEFT TIRE. IF NOT FOR THAT SHE WOULD HAVE STRUCK A CONCRETE CULVERT ONLY A FEW FEET AWAY.. WE ARE PRESENTLY INVOLVED IN PROCEEDINGS TO HAVE THE CITATION SHE RECEIVED DISMISSED DUE TO FAULTY EQUIPMENT. ALSO I DID INQUIRE WITH DODGE MOTOR CORP RE SAFETY RECALL INFO...WHICH I WAS INFORMED THAT MY VEHICLE HAS NO INCOMPLETE RECALL WORK , BUT I ALSO RECEIVED A CAR FACTS REPORT FROM CONSUMER GUIDE STATING THAT THERE WAS A RECALL AND THERE IS NO INFORMATION STATING THE WORK HAD BEEN COMPLETED BY DODGE TO CORRECT THE PROBLEM. WHICH IF IT HAD BEEN CORRECTED THE INFO WOULD HAVE BEEN UPDATED TO SHOW THAT. IF YOU COULD PLEASE HELP ME WITH THIS MATTER, AND POSSIBLY SAVE SOMEONE FROM THIS MESS. ALSO I HAVE A FRIEND WHO LOST HER ARM FROM HER 95 NEON CRASH FROM STEERING FAILURE OF WHICH I WAS UNAWARE UNTIL AFTER MINE.*AK

Check if your Dodge has a Recall

Complaint 10062028 Documents

For Latest Documents related to this Complaint, visit the NHTSA Website.

Click the (+) Plus Sign

Then click Associated Document(s).

Most Complaints Don't have any PDFs.

SaleBestseller No. 1

Valvoline DOT 3 & 4 Synthetic Brake Fluid with High Boiling Point, Corrosion Protection, Vapor Lock Resistance, Compatible with ABS, Disc and Drum Brake Systems, 32oz

• Mixes well with conventional fluids
• Low-moisture formula provides excellent vapor lock...
• Ideal for hydraulic and disc brakes

$12.49 −$2.61 $9.88

Buy on Amazon Price incl. tax, excl. shipping

Bestseller No. 2

Prestone AS401 DOT 3 Synthetic Brake Fluid - 32 oz.

• Provides an extra margin of safety in extreme braking...
• Mix of polyglycol ethers ensures hot brake-system operation...
• Excellent for ABS, disc and drum brake systems
• Delivers braking power when needed by avoiding a spongy...
• Both wet and dry boiling points exceed the minimum...

$9.38

Buy on Amazon Price incl. tax, excl. shipping

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API

---

 

Search NHTSA Database for Recalls

Recalls List

Search NHTSA Database for (TSB's) Technical Service Bulletins

Technical Service Bulletins TSB's List

Search NHTSA Database for Vehicle Investigations

Investigations List

CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: Yes

Date Of Incident: 2003-12-03
(YYYY-MM-DD)

Date Added To File: 2004-03-12
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2004-03-12
(YYYY-MM-DD)

Date Purchased: 2003-03-10
(YYYY-MM-DD)

Was Original Owner: No

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: STEERING

Anti-Lock Brakes: Yes

Cruise Control: No

Number Of Cylinders: 4

Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]

Fuel System: Fuel Injection

FI = Fuel Injection
TB = Turbo

Fuel Type: Gas

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]: AUTO

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name:

Dealer's Telephone Number:

Dealer's City:

Dealer's State:

Dealer's Zipcode:

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name: