NHTSA ID Number: 10062026
Incident Date: 2004-03-11
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: CONTOUR
Model Year: 1996
9999 If Unknown Or N/A
Vehicle Identification Number: 1FALP67L8TK
Vehicle Mileage At Failure: 112000
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: WINSTON-SALEM, NC
Summary of Complaint
I DON'T KNOW IF ANY ONE THERE CAN HELP ME, BUT I JUST WANT SOME ONE JUST HEAR MY COMPLAINT. I PURCHASE A 96 FORD CONTOUR IN 1999 WITH VERY LOW MILEAGE. A YEAR AFTER I BROUGHT THAT CAR I BEGIN HAVING PROBLEMS WITH THAT CAR. IT HAVE HAD 2 TRANSMISSION. IT HAVE HAD A LOT OF ELECTRICAL PROBLEMS AND NOW YESTERDAY THE MOTOR IS GONE. OVER THE YEARS I HAVE TALK TO THE FORD COMPANY BUT IT WAS ALWAYS IT WAS NOT ANY THING THEY COULD DO FOR MY CAR. THEY SHOULD HAVE STOOD BY THEY CARS BUT THEY. I FIRST PAID TO MUCH FOR THE CAR. THE DEALERSHIP I BROUGHT THE CAR FROM WENT OUT OF BUSINESS. I WENT BACK TO THEM WHEN THE CAR FIRST START GIVING ME TROUBLE AND THE NEXT TIME I WENT TO THEM THEY HAD CLOSED DOWN. THE FORD COMPANY JUST DID NOT DO ME RIGHT AT ALL. WHAT HURT THE MOST I HAD PAID MY LAST CAR PAYMENT YESTERDAY AND NOW THE MOTOR IS GONE. I FEEL IF THEY WOULD HAVE LISTEN TO ME FROM THE BEGINNING MAYBE IT WOULDN'T HAD TO COME TO THIS. I TALK TO FORD ON SEVERAL OCCASIONS. I HAD A LT OF ELECTRICAL TROUBLE AND FUMES USE TO ENTER THE CAR. I JUST BEEN THREW A LIVING NIGHTMARE WITH THIS. I DON'T CARE IF I GET ANY MONEY OR NOT I JUST WANT FOR SOME ONE TO HEAR MY COMPLAINT CAUS NO TELLING HOW MANY OTHER PEOPLES MAY HAVE EXPERIENCE THE SAME PROBLEMS. FORD PEOPLE JUST DID ME SO WRONG. BUT I HAVE LEARN A GOOD LESSON . NEVER BUY A FORD AGAIN. EVEN WHEN THE CALL HAD A RECALL I DON'T THINK THEY DID NOT FIX IT RIGHT. I KNOW ONCE YOU BUY A CAR AND YOU HAVE TO TAKE CARE OF YOUR CAR. I HAVE A ANOTHER 96 HONDA. I HAVE NEVER , EVER HAD ANY PROBLEMS AT ALL. IT JUST NO WAY WHY A CAR HAVE TO HAVE HAD SO MANY TRANSMISSIONS AND OTHER PROBLEMS LIKE THAT FORD HAVE GAVE ME. I AM SO HURT WITH THIS WHOLE SITUATION DON'T NO ONE KNOW AT THIS TIME HOW I FEEL. I AM JUST VERY, VERY HURT. THANK YOU VERY MUSH FOR LISTENING TO ME. HAVE A GOOD DAY!*AK
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Complaint 10062026 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2004-03-11
(YYYY-MM-DD)
Date Added To File: 2004-03-12
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2004-03-12
(YYYY-MM-DD)
Date Purchased: 1999-01-22
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type: U
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: GANAM AUTO MALL
Dealer's Telephone Number:
Dealer's City: CHARLOTTE
Dealer's State: NC
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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