NHTSA ID Number: 10055074
Incident Date: 2004-01-16
Manufacturer's Name: Subaru
of America, Inc.
Vehicle/Equipment Make: SUBARU
Vehicle/Equipment Model: LEGACY
Model Year: 2001
9999 If Unknown Or N/A
Vehicle Identification Number: 4S3BE635017
Vehicle Mileage At Failure: 40000
Vehicle Speed: 45
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: ELIZAVILLE, NY
Summary of Complaint
DRIVING ON SECONDARY ROAD - WELL KNOW TO ME - AT DUSK @ 45 MPH APPROACHING AN INTERSECTION WITH A MAJOR ROAD. BEGAN TO TAP GENTLY ON BRAKE TO EASE TO MY "YIELD" OR STOP IN CASE DRIVER ON OTHER ROAD DID NOT DO SO. EACH TIME I HIT BRAKES, THE ENGINE WOULD REV UP & PULL FORWARD @ INCREASED SPEED. AFTER SEVERAL ATTEMPTS TO BRAKE, I ATTEMTED TO DOWNSHIFT, PUT IN PARK AND PULL UP PARKING BRAKE -- ALL TO NO AVAIL, EXCEPT ENGINE AND FRONT END MADE LOUD GRINDING NOISES. THE CAR WOULD STILL NOT STOP AND WHEN I WAS ABOUT 25' FROM THE INTERSECTION, I HAD NO CHOICE BUT TO DRIVE INTO A "SNOW BANK" WHICH TURNED OUT TO BE SEVERAL INCHES OF SNOW OVER A PILE OF GRAVEL. THERE WAS DAMAGE TO THE FRONT OF THE CAR & IT WAS TOWED. THE TOW TRUCK DRIVER HAD A DIFFICULT TIME STARTING THE CAR SO HE COULD WINCH IT ONTO HIS FLATBED TRUCK. THE CAR WAS TOWED TO THE SUBARU DEALER FROM WHOM I PURCHASED THE CAR. THE SERVICE MANAGER MAINTAINS THAT THE PROBLEM WAS CAUSED BY "BIRDSEED IN THE FILTER" IN THE AIR BOX GOING TO THE THROTTLE. (HE ALSO SAID THE SEED INDICATED THAT THERE MAY HAVE BEEN A MOUSE NEST, BUT HE FOUND NO EVIDENCE OF A NEST AT THAT TIME.) I TOLD HIM THAT I FOUND THAT HARD TO BELIEVE SINCE MY CAR IS IN A HEATED AREA OF THE GARAGE AND ANY MICE HAVE MUCH WARMER PLACES TO STAY. MY OWN MECHANIC SAID THE BIRDSEED EXPLANATION WAS IMPLAUSIBLE AND, IF ANYTHING, THE BIRDSEED WOULD HAVE LED THE CAR TO STALL OUT - NOT INCREASE ACCELERATION. I CHECKED YOUR WEB SITE AND FOUND OTHER 2001 LEGACIES WITH "FUEL: THROTTLE LINKAGES & CONTROL PROBLEMS. I PRINTED THESE OUT AND TOOK THEM TO THE DEALER. HE SAID HE CHECKED THE THROTTLE LINKAGES AND CONTROLS ELECTRONICALLY AND FOUND THEM TO BE FINE BUT WOULD NOT PUT THIS IN WRITING. HE STANDS FAST ON HIS BIRDSEED EXPLANATION. AM AN EXPERIENCED & SAFE DRIVER - HAVE "PLATINUM" LEVEL OF SAFE DRIVER DISCOUNT. THIS CAR IS MY 6TH NEW SUBARU IN UNDER 20 YEARS. HAVE ALWAYS FOUND THEM RELIABLE IN THE PAST. AM AFRAID TO DRIVE THIS CAR.*AK
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Complaint 10055074 Documents
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2004-01-16
(YYYY-MM-DD)
Date Added To File: 2004-01-28
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2004-01-28
(YYYY-MM-DD)
Date Purchased: 2001-08-06
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES, HYDRAULIC
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 4
Drive Train Type: AWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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