NHTSA ID Number: 10052736
Incident Date: 2004-01-09
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: SIENNA
Model Year: 2001
9999 If Unknown Or N/A
Vehicle Identification Number: 4T3ZF13C61U
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 2
Was Vehicle Towed: No
Consumer Location: ROCKLIN, CA
Summary of Complaint
HILD SAFETY LOCKS ON REAR SLIDING DOORS ARE BYPASSED AND RENDERED USELESS BY REAR POWER DOOR BUTTONS. WITH THE CHILD SAFETY LOCKS ENGAGED THE SLIDING DOORS CAN NOT BE OPENED MANUALLY FROM THE INSIDE. HOWEVER THE REAR POWER DOOR BUTTONS LOCATED ON THE REAR DOORS, ON THE FRONT CONSOLE, AND ON THE REMOTE ALL FUNCTION NORMALLY. THERE IS A SEPARATE BUTTON ON THE FRONT CONSOLE THAT DEACTIVATES THE POWER DOOR FUNCTION, BUT IT DEACTIVATES IT FROM ALL 3 POINTS (BUTTONS ON THE REAR DOORS, ON THE FRONT CONSOLE, AND ON THE REMOTE) RENDERING THE EXPENSIVE POWER DOOR FEATURE USELESS. TO COMPLY WITH THE CHILD SAFETY LOCK REQUIREMENT, WHEN THE CHILD SAFETY LOCK IS ENGAGED IT SHOULD DISABLE MANUAL OPENING OF THE DOOR BY BACKSEAT OCCUPANTS AND SHOULD DISABLE THE POWER DOOR BUTTONS LOCATED ON THE BACK DOORS WITHIN EASY REACH OF BACKSEAT OCCUPANTS. MANUFACTURER WAS CONTACTED, BUT HAS FAILED TO FOLLOWUP OR OFFER ANY SOLUTION (TOYOTA CASE # 2003 1204 0595). POWER DOORS CLOSE TOO HARD AND POSE SERIOUS INJURY RISK TO CHILDREN. POWER DOORS CLOSE HARD ENOUGH TO EASILY HURT AN ADULT. MY TWO YEAR OLD SON WAS INJURED WHEN HE ACTIVATED THE POWER DOOR BUTTON LOCATED IN THE BACK SEAT AND MANAGED TO CLOSE THE DOOR ON HIS ARM. MULTIPLE DEALERS HAVE INFORMED ME THAT THE POWER DOORS ARE NOT ADJUSTABLE AND THEREFORE CANNOT BE CHANGED. MANUFACTURER WAS CONTACTED, BUT HAS FAILED TO FOLLOWUP OR OFFER ANY SOLUTION (TOYOTA CASE # 2003 1204 0595). TIRE PRESSUE MONITORING SYSTEM MALFUNCTIONS. IT FAILS TO WARN OF LOW PRESSURE IN TIRES (TESTED TO 15 LBS BELOW APPROPRIATE TIRE PRESSURE ON EACH TIRE INDIVIDUALLY AND THEN ON ALL 4 TIRES SIMULTANEOUSLY). HOWEVER, THE WARNING LIGHT DOES COME ON WHEN DESCENDING FROM HIGH ALTITUDES IN SPITE OF ALL TIRES BEING INFLATED PROPERLY. MULTIPLE DEALERS HAVE BEEN UNABLE TO UNDERSTAND AND FIX THE PROBLEM. MANUFACTURER WAS CONTACTED (TOYOTA CASE #2004 0109 0681).*AK
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Complaint 10052736 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 1
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2004-01-09
(YYYY-MM-DD)
Date Added To File: 2004-01-09
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2004-01-09
(YYYY-MM-DD)
Date Purchased: 2000-01-02
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STRUCTURE:BODY:DOOR
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: FLORIN ROAD TOYOTA
Dealer's Telephone Number:
Dealer's City: SACRAMENTO
Dealer's State: CA
Dealer's Zipcode: 95823
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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