NHTSA ID Number: 10052408
Incident Date: 2004-01-03
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SUBURBAN
Model Year: 2001
9999 If Unknown Or N/A
Vehicle Identification Number: 3GNEC16T51G
Vehicle Mileage At Failure: 29700
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: RICHARDSON, TX
Summary of Complaint
I ASKED HUFFINES CHEVROLET [PLANO, TX] TO CHECK MY 2001 CHEVROLET SUBURBAN AS THE PARKING BRAKE WAS NOT HOLDING. THE PEDAL WOULD DEPRESS ALL THE WAY TO THE FLOOR AND THE VEHICLE WOULD ROLL. THEIR SERVICE DEPARTMENT FOUND THAT THE EMERGENCY PARKING BRAKE HAD CAUSED PREMATURE WEAR ON THE BRAKE PADS AND ROTORS. THE DEALER INDICATED THAT THIS WAS THE RESULT OF THE BODY STYLE CHANGE IN 2000. THE NEW DESIGN OF THE EMERGENCY BRAKE PLACED IT IN CONTACT WITH THE ROTORS WHICH CAUSES PREMATURE WEAR. THIS IS NOT A REPAIR THAT IS COVERED UNDER THE 36 MONTH/36,000 MILE BUMPER-TO-BUMPER WARRANTY. DESPITE THAT, THE DEALER REPLACED THE PADS AND ROTORS AT NO CHARGE. I AM STILL NOT CLEAR AS TO WHY, BUT THE DEALER TOLD ME THAT I WOULD HAVE INCURRED THE EXPENSE OF THE REPAIR IF THE VEHICLE HAS OVER 30,000 MILES. I'M LED TO BELIEVE THAT THIS IS AN ITEM, THAT DUE TO THE NUMBER OF REPORTED OCCURRENCES, THAT GM IS REPAIRING UNDER WARRANTY UP TO 30,000 MILES. I CONSIDER MYSELF FORTUNATE IN THAT I BROUGHT MY VEHICLE TO THEM AT 29,700 MILES. AS A SIDE NOTE, I WILL POINT OUT THAT WHEN THIS VEHICLE WAS PURCHASED NEW FROM HUFFINES CHEVROLET, THE PARKING PEDAL WOULD DEPRESS ALL THE WAY TO THE FLOOR. MY WIFE AND I BOTH FOUND THAT TO BE ODD. WE ALWAYS USE THE PARKING BRAKE AND WE NEVER HAD ONE OPERATE IN THAT FASHION. BUT THE DEALER SAID THAT WAS NORMAL AND THAT BRAKE WAS HOLDING THE VEHICLE. THE EXISTENCE OF A POTENTIAL EMERGENCY BRAKE MECHANISM DEFECT IS A VERY SERIOUS AND DANGEROUS CASE FOR ALL OWNERS OF THE 2000-2004 CHEVROLET SUBURBAN. MANY HOUSEHOLDS OWN AND OPERATE THESE VEHICLES AND SUCH A DEFECT PUTS OUR WIVES AND CHILDREN AT RISK. I RECOMMEND, WITH EXTREME PREJUDICE, THAT NHTSA CONDUCT AN INVESTIGATION INTO THIS ISSUE. *AK
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Complaint 10052408 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS
, disc and drum brake systems - Delivers braking power when needed by avoiding a spongy...
- Both wet and dry boiling points exceed the minimum...
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2004-01-03
(YYYY-MM-DD)
Date Added To File: 2004-01-05
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2004-01-05
(YYYY-MM-DD)
Date Purchased: 2001-08-11
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: PARKING BRAKE
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 8
Drive Train Type: RWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = Hybrid
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: HUFFINES PLANO CHEVROLET
Dealer's Telephone Number:
Dealer's City: PLANO
Dealer's State: TX
Dealer's Zipcode: 75075
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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