NHTSA ID Number: 10047021
Incident Date: 2003-10-20
Manufacturer's Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: ODYSSEY
Model Year: 2002
9999 If Unknown Or N/A
Vehicle Identification Number: 2HKRL18602H
Vehicle Mileage At Failure: 38000
Vehicle Speed: 35
Number Of Occurrences: 2
Was Vehicle Towed: No
Consumer Location: CHULA VISTA, CA
Summary of Complaint
I AM IN THE MILITARY AND THE OWNER OF A 2002 HONDA ODYSSEY EX. IT'S TWO YEARS OLD NOW, BUT IT WAS NEW WHEN I PURCHASED IT. WHILE ON DEPLOYMENT, MY WIFE STARTED EXPERIENCING ERRATIC DRIVING CONDITIONS. THE VEHICLE STARTED PULSING ,SOME TRANSMISSION SLIPPAGE AND HARD UP AND DOWN SHIFTING OF GEARS, THEN THE CHECK ENGINE LIGHT COME ON. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPORTED THAT THERE WAS AN EMISSION'S PROBLEM AND THE GAS CAP WASN'T SEATING CORRECTLY. THE GAS CAP WAS REPLACED AND TRANSMISSION SERVICED AND SERVICE LIGHT RESET. WELL, AT 40,000 MILES AND LESS THAN TWENTY DAYS LATER, THE SAME PROBLEMS SHOWED UP THIS TIME WITH THE TCS LIGHT. I WENT BACK TO THE DEALER HOPEFULLY FOR SOME ANSWERS. I WAS TOLD THERE IS A TRANSMISSION CODE FROM THE COMPUTER, AND THE ONLY THING THEY CAN DO IS REPLACE IT WITH A NEW ONE. WELL, NOT HAPPY WITH THE RESPONSE FROM THE DEALER, I WENT TO A NATION WIDE TRANSMISSION REPAIR SHOP, AGAIN SEARCHING FOR ANSWERS. I WAS TOLD THAT, THIS WAS A COMMON PROBLEM WITH HONDA ODYSSEY TRANSMISSION. AFTER DOING SOME RESEARCHED I FOUND THIS TO BE TRUE. HONDA HAS EXTENDED THE WARRANTY ON THE OLDER MODEL ODYSSEYS AND WHILE AT THE DEALER ANOTHER CUSTOMER WAS HAVING THE SAME PROBLEMS. ACCORDING TO MY OWNERS MANUAL, THE MANUFACTURER SUGGEST SERVICING THE TRANSMISSION AT 30,000 MILES. I HAD THAT SAME DEALER SERVICE MY TRANSMISSION AT 25,000 MILES AND 40,000 MILES AND FAILED TO MENTIONED ANY THING ABOUT DEFECTIVE TRANSMISSION. I WAS TOLD BY THE SERVICE ADVISOR LATELY HONDA RECOMMENDS EVERY 15,000 MILES TO SERVICE TRANSMISSION. THIS IS NOT IN MY OWNERS MANUAL AND DON'T UNDERSTAND AFTER WAITING FOR MY ODYSSEY FOR THIRTY DAYS, HONDA HAS CHOSE TO IGNORE THAT THEY ARE SOLD POTENTIALLY A DEFECTIVE VEHICLE IN THE 2002 HONDA ODYSSEY. *LA
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Complaint 10047021 Documents
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- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2003-10-20
(YYYY-MM-DD)
Date Added To File: 2003-11-16
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2003-11-16
(YYYY-MM-DD)
Date Purchased: 2001-11-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN:AUTOMATIC TRANSMISSION
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: FULLER HONDA
Dealer's Telephone Number:
Dealer's City: CHULA VISTA
Dealer's State: CA
Dealer's Zipcode: 91911
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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