NHTSA ID Number: 10043007
Incident Date: 2003-08-12
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: AEROSTAR
Model Year: 1993
9999 If Unknown Or N/A
Vehicle Identification Number:
Vehicle Mileage At Failure:
Vehicle Speed: 65
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: SAN RAMON, CA
Summary of Complaint
DEAR NHTSA; BELOW IS CORRESPONDENCE WITH GOODYEAR TIRE COMPANY. I HAVE HAD PROBLEMS WITH THE DUNLOP ROVER TOURING GT TIRE NUMBER PN P22570514 AS DETALED BELOW. I DO NOT HAVE FURTHER TIRE INFORMATION SINCE THE VEHICLE IS IN THE UNITED STATES BUT I CAN OBTAIN IT AS NECESSARY. THANK YOU, MARK DEVRIES *LA 3 OCTOBER 2003 DEAR SIR: ON 6-22-01 I PURCHASED 4 DUNLOP ROVER TOURING LT TIRES FOR MY 1992 AEROSTAR VAN, MILAGE 108,098 AT SEARS EAGLE RIDGE MALL, LAKE WALES FL. ON 8-6-03, THE VEHICLE (138,690 MILES) WAS RETURNED TO SEARS EAGLE RIDGE BECAUSE THE RIGHT FRONT TIRE WAS SEPARATING FROM THE TREAD. A NEW DUNLOP ROVER TOURING LT WAS MOUNTED. ON 8-12-03 MY FAMILY WERE ON THE FLORIDA TURNPIKE WHEN THEY SUDDENLY HEARD A "THUMP,THUMP" FROM THE RIGHT REAR SIMILAR TO THE SOUND HEARD THE PREVIOUS WEEK WITH THE SEPARATED TIRE. THIS TIME THE TIRE EXPLODED AND MY WIFE BARELY MANAGED TO CONTROL THE VEHILE WHILE STEERING THE VAN TO THE SIDE OF THE TURNPIKE. I HAVE DIGITAL PICTURES OF THE EXPLODED TIRE AND MY VAN. MY FAMILY CONTINUED TO LOUISIANA WHERE THEY DEPARTED FOR INDONESIA WHERE WE ARE RESIDENT WITH CHEVRONTEXACO, LEAVING THE VAN WITH MY DAUGHTER WHO ATTENDS UNIVERSITY IN LAFAYETTE, LA. I THINK THE ORIGINAL DUMLOP TIRES ARE DEFECTIVE AND ARE UNSAFE. HOW ELSE DO YOU EXPLAIN ONE BLOWOUT AND ONE POTENTIAL BLOWOUT WITHIN 300 MILES. I HAVE INSTRUCTED MY DAUGHTER TO ONLY USE THE VAN WITHIN TOWN AND NOT TO USE IT ON THE HIGHWAY OR EXCEED 50 MPH. I DO NOT FEEL THE REMAINING TIRES ARE SAFE AND AM VERY CONCERNED THAT THEY ALSO MAY SUDDENLY FAIL. THE NUMBER GIVEN ABOVE IS FOR MY PARENTS HOME. I CAN EMAIL WITH PICTURES OF THE EXPLODED TIRE AND SCANNED COPY OF THE EXPLODED TIRE REPLACEMENT PURCHASE. I AM ALSO MAILING A COPY OF THIS EMAIL AND SUPPORTING DOCUMENTS TO GOODYEAR CORPORATE HEADQUARTERS. I INTENDED TO TAKE CARE OF THIS SOONER BUT DID NOT RECEIVE COPIES OF THE EXPLODED TIRE UNTIL RECENTLY. THANK YOU, MARK DEVRIES [email protected] 3 OCTOBER *LA
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Complaint 10043007 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2003-08-12
(YYYY-MM-DD)
Date Added To File: 2003-10-16
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2003-10-16
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: TIRES
Anti-Lock Brakes: Yes
Cruise Control: No
Number Of Cylinders: 6
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: SEARS
Dealer's Telephone Number:
Dealer's City: LAKE WALES
Dealer's State: FL
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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