NHTSA ID Number: 10042962
Incident Date: 2003-09-09
Manufacturer's Name: Winnebago
Industries, Inc.
Vehicle/Equipment Make: WINNEBAGO
Vehicle/Equipment Model: WINNEBAGO
Model Year: 1995
9999 If Unknown Or N/A
Vehicle Identification Number: 4CDN7BL14S2
Vehicle Mileage At Failure: 98000
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: LIVINGSTON, TX
Summary of Complaint
CRACKS (8 FRACTURES) IN THE RIGHT REAR FRAME RAIL OF WINNEBAGO 1995 LUXURY CLASS A MOTORHOME BUILT ON AN OSHKOSH CHASSIS HAVE OCCURRED. IN LEFT UNREPAIRED, THE SUSPENSION SYSTEM WOULD HAVE SEPARATED FROM THE CHASSIS, RENDERING THE MOTORHOME UNCONTROLLABLE. THE CRACKS IN OUR MOTORHOME CHASSIS WERE DETECTED IN JUNE 2003, WHEN REAR BRAKES WERE REPLACED AT MILEAGE 98,000. CHASSIS REPAIR WAS SUBSEQUENTLY COMPLETED BY FREIGHT LINER CUSTOM CHASSIS CORPORATION ON 9/9/03 (INVOICE 36119), GAFFNEY, SC. FRIEGHT LINER CUSTOMER SERVICE PROVIDED US WITH A COPY OF OSHKOSH CORPORATION SERVICE BULLETIN V035RT, DATED 7/15/1995, REGARDING THE PROBLEM OF A "CRACKED FRAME RAIL, CAUSED BY INPUTS FROM THE REAR AXLE LATERAL TORQUE ROD." THIS SERVICE BULLETIN PROVIDED OPPORTUNITY FOR FREE REPAIR IF OWNERS REQUESTED REPAIR WITHIN THE WARRANTY PERIOD (3 YEARS OR 36,000 MILES FROM THE DELIVERY DATE). OSHKOSH CLAIMS TO HAVE SENT LETTERS TO ALL OWNERS OF RECORD AS OF THE DATE OF THE SERVICE BULLETIN REGARDING THE RISK OF A CRACKED RAIL FRAME; THEY DID NOT PUT INTO MOTION A MEANS TO SEND OUT LETTERS TO FUTURE OWNER AFTER THAT DATE. OUR MOTOR HOME (VIN [XXX]) WAS MANUFACTURED BY OSHKOSH IN FEBRUARY 1995, SHIPPED TO WINNEBAGO INDUSTRIES WHO COMPLETED THE MOTORHOME CONSTRUCTION ON 5/22/1995, AND WHO THEN SHIPPED THE COMPLETED MOTORHOME TO A DISTRIBUTOR IN CALIFORNIA (SADDLEBACK RV, TUSTIN, CA). WE PURCHASED THE RV NEW ON 7/7/1997. REGARDING OUR CHASSIS FOR WHICH THERE WAS NO OWNER OF RECORD AT THE TIME OF THE ISSUANCE OF THE SERVICE BULLETIN, OSHKOSH CLAIMS THAT WINNEBAGO INDUSTRIES WAS NOTIFIED OF THE FLAWED CHASSIS ISSUE. WINNEBAGO DID NOT NOTIFY US OF THE SERVICE BULLETIN OR OF THE POTENTIAL FLAW, NOR DOES IT APPEAR THAT WINNEBAGO NOTIFIED ANY OTHER PURCHASERS OF THE 1995 LUXURY MOTORHOME PRODUCT LINE. BASED ON THE EXPERIENCE OF OUR CHASSIS, IT APPEARS THAT ACTUAL CRACKS IN THE FRAME RAIL DO NOT BEGIN TO APPEAR UNTIL THERE HAS BEEN SIGNIFICANT MILEAGE ON THE CHASSIS. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
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Complaint 10042962 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2003-09-09
(YYYY-MM-DD)
Date Added To File: 2003-10-15
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2003-10-15
(YYYY-MM-DD)
Date Purchased: 1997-07-07
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STRUCTURE:FRAME AND MEMBERS
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: AWD
[AWD, 4WD, FWD, RWD]
Fuel System: Turbo
FI = Fuel Injection TB = Turbo
Fuel Type: Diesel
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: SADDLEBACK RV
Dealer's Telephone Number:
Dealer's City: TUSTON
Dealer's State: CA
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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