NHTSA ID Number: 10041687
Incident Date: 2003-10-10
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: LEXUS
Vehicle/Equipment Model: ES300
Model Year: 2001
9999 If Unknown Or N/A
Vehicle Identification Number: JT8BF28G710
Vehicle Mileage At Failure: 29298
Vehicle Speed: 25
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: ORLANDO, FL
Summary of Complaint
2001 LEXUS ES 300 BRAKE PROBLEMS CAUSING SO FAR 4 ACCIDENTS- FAILURE TO STOP. SPONGY-LIKE BRAKES. DEALER SERVICED AND MADE AWARE. THESE HAVE BEEN COLLISIONS WHILE TRYING TO STOP AND OTHER VEHICLES HAVE BEEN REAR ENDED. THE LATEST ACCIDENT ON OCTOBER 1O, 2003 HIT A GROUP OF PUBLIC SUPERMARKET SHOPPING CARTS DAMAGING THE HOOD OF THE CAR AND EMBLEM FRONT PLASTIC COVER. THE CAR JUST DOES NOT STOP WELL WHEN ASKED TO. THE SERVICE DEALERSHIP JUST COMPLETED THE 30000 MILE CHECK UP AND SPECIFICALLY WAS TOLD ABOUT THE BRAKE PROBLEM. THEY STATED THAT A FULL SEARCH WAS DONE AND THE VEHICLE RECEIVED NEW FRONT BRAKE PADS AS A RECOMMENDED ITEM TO IMPROVE THE PROBLEM WITHOUT SUCCESS. I TESTED THE VEHICLE UPON DELIVERY AFTER THE SERVICE AND FOUND THAT THE CAR SPONGY FEELING CONTINUED. THE DEALERSHIP SERVICE DEPARTMENT STATED THAT THERE IS NOTHING THEY CAN DO ABOUT IT. ON A PREVIOUS SERVICE THE CAR WAS CHECKED FOR THE SAME PROBLEM. WE HAD A PREVIOUS LEXUS ES 00 FROM 1997 AND THAT PROBLEM WAS NOT PRESENT. I AM VERY DISAPPOINTED SINCE MY WIFE USES THIS CAR TO PICK UP OUR CHILDREN FROM SCHOOL AS WELL AS FOR HER TRANSPORTATION. I HAVE TESTED OTHER LEXUS VEHICLES AND THE BRAKES ARE VERY DIFFERENT (LEXUS LX470, LEXUS RX300, LEXUS RX330), I ALSO HAVE A MERCEDES C240 THAT SHOWS TO HAVE VERY SENSITIVE BRAKES AND YOU FEEL SECURE WHEN BRAKING EITHER WET OR DRY. I HAD A 1992 TOYOTA CAMRY THAT HAD ALSO VERY GOOD BRAKES. *LA
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Complaint 10041687 Documents
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- Mixes well with conventional fluids
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- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: Yes
Date Of Incident: 2003-10-10
(YYYY-MM-DD)
Date Added To File: 2003-10-13
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2003-10-13
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES, HYDRAULIC
Anti-Lock Brakes: No
Cruise Control: Yes
Number Of Cylinders: 6
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: LEXUS OF ORLANDO
Dealer's Telephone Number:
Dealer's City: WINTER PARK
Dealer's State: FL
Dealer's Zipcode: 32792
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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