NHTSA ID Number: 10019010
Incident Date: 2003-05-20
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: SPORT UTILITY
Model Year: 1979
9999 If Unknown Or N/A
Vehicle Identification Number:
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 2
Was Vehicle Towed: Unknown
Consumer Location: WEST BLOOMFIELD, MI
Summary of Complaint
I HAVE HAD MY VEHICLE INTO TWO PLACES FOR UNDERBODY INSPECTIONS AND M-59 DODGE TOLD ME MY BALL JOINTS (UPPER & LOWER) AND CONTROL ARMS WOULD NEED TO BE REPLACED. I HAD M-59 DODGE REPLACE THEM ONCE AT 44,000 MILES ON MY '99 DURANGO AND NOW AT 77,000 THEY SAY THEY NEED IT AGAIN? SO, I TOOK IT INTO ANDERSON DODGE FOR A SECOND OPINION AND THEY SAID THEY WERE FINE (GOOD) ACTUALLY. SO, I CHECKED DEFECTS OFF THE NHSTA WEBSITE AND SAW SEVERAL INSTANCES OF BALL JOINTS FAILING AT EVERY 30,000 MILES. SO, I CALLED A DODGE PARTS DEPARTMENT AND ASKED WHAT THE PART #S WERE FOR BALL JOINTS AND CONTROL ARMS FOR A '99 DURANGO AND FOR A '99 DAKOTA (4X4) AND GUESS WHAT THEY ARE THE SAME NUMBERS????? LET ME GUESS, DESIGN THE 4X4 DAKOTA AND JUST ADD ALL THAT WEIGHT AND MOMENT ARMS OF THE BACK OF THE SUV TOP AND LIFT GATE AND NOT EXPECT THE EQUATIONS TO CHANGE FOR WEAR AND TEAR OF THE FRONT SUSPENSION?????? AND THEN I FOUND OUT THAT THE SUSPENSION WAS MODIFIED IN THE 2000 MODEL YEAR. WHAT A SURPRISE??? I WONDER IF NHSTA WOULD BE INTERESTED IN MY FINDINGS?????? NOW I AM GOING TO A THIRD DODGE DEALER FOR ANOTHER INSPECTION TO SEE IF I REALLY DO HAVE A PROBLEM WITH BALL JOINTS AND CONTROL ARMS. IF THESE BALL JOINTS I HAVE NOW ARE OK, I WANT TO KNOW IF I CAN TAP THEM AND PUT IN A GREASE FITTING IN ORDER TO EXTEND THE LIFE OF THEM. IF HOWEVER, THEY ARE NOT OK, I AM GOING TO FILE A COMPLAINT WITH NHTSA AND SHOW THEM MY FINDINGS. I BELIEVE A DESIGN FLAW SHOULD BE A RECALL. *NLM
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Complaint 10019010 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2003-05-20
(YYYY-MM-DD)
Date Added To File: 2003-05-20
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2003-05-20
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: Unknown
Product Type: Equipment
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: EQUIPMENT:MECHANICAL
Anti-Lock Brakes: Unknown
Cruise Control: Unknown
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment: Y
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: M-59 DODGE
Dealer's Telephone Number:
Dealer's City: HIGHLAND
Dealer's State: MI
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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