NHTSA ID Number: 10014415
Incident Date: 2003-04-12
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SILVERADO
Model Year: 2000
9999 If Unknown Or N/A
Vehicle Identification Number: 2GCEK19T5Y1
Vehicle Mileage At Failure: 29987
Vehicle Speed: 0
Number Of Occurrences: 2
Was Vehicle Towed: No
Consumer Location: HOUSTON, TX
Summary of Complaint
SINCE PURCHASING THE 2000 SILVERADO Z71 LS K1500 TRUCK I HAD THE PARKING BRAKE SERVICED TWO SEPARATE TIMES. THE FIRST TIME AT 29,987 MILES, THE PARKING BRAKE DID NOT WORK. IT REQUIRED "ADJUSTMENT" AND I WAS CHARGED $112.50. I WAS SURPRISED THE PARKING BRAKE REQUIRED ADJUSTMENT SINCE IT IS NOT USED TO STOP THE VEHICLE, BUT RATHER USED TO KEEP IN PLACE WHEN PARKED AND IT WAS RARELY USED SINCE WE LIVE ON FLAT TERRAIN. I WAS FURTHER SURPRISED TO SEE THAT THIS WAS NOT COVERED UNDER WARRANTY BUT I LET THIS GO SINCE I WAS TOLD IT WAS A WEARABLE PART. I DID NOT SEE THE ACTUAL PARKING BRAKE PADS BUT WAS CONCERNED THAT I WAS NOT ABLE TO ADJUST THEM AND HEY REQUIRED ADJUSTMENT AFTER SUCH SHORT OF MILEAGE. AGAIN AT 66,023 MILES, THE PARKING BRAKE CEASED WORKING FOR THE SECOND TIME. THIS IS JUST 36,036 MILES AFTER THEY WERE ADJUSTED. AFTER LOOKING AT THE ORIGINAL PARKING BRAKE PADS, THE FRONT TOP OF THE PAD WAS WORN ALMOST COMPLETELY AWAY WHILE THE BACK PAD WAS WORN VERY LITTLE. THIS COST ME AN ADDITIONAL $228.84 TO HAVE THE PADS REPLACED AS THEY COULD NO LONGER BE ADJUSTED. I DID NOTICE THE NEW PADS WERE OF A DIFFERENT DESIGN WITH A LARGER CLIP THAT HOLDS THEM IN PLACE, APPLYING MORE PRESSURE OVER A LARGER AREA. ACCORDING TO THE TECHNICIAN, THIS NEW BRACKET HELPS HOLD THE PAD IN PLACE SO THAT WEAR, WHILE THE VEHICLE IS IN MOTION, DOES NOT OCCUR. THIS WOULD SUGGEST THE ORIGINAL PAD AND RETAINING CLASP WAS POORLY DESIGNED CAUSING ABNORMAL WEAR ON THE PARKING BRAKES. EVERY CHANCE I GET, I SPEAK WITH PEOPLE THAT ARE DRIVING 2000 SERIES TRUCKS AND ALMOST ALL THAT I HAVE SPOKEN WITH, THEIR PARKING BRAKES ARE NON-FUNCTIONAL. OF THOSE THAT WERE WORKING, THEY HAD THEM REPLACED. I KEEP METICULOUS RECORDS FOR THE SERVICE ON MY VEHICLE AND IT IS NOT DRIVEN HARD OR ABUSED IN ANY MANNER. I WOULD BE HAPPY TO MAKE ANY/ALL OF THIS INFORMATION AVAILABLE TO YOU FOR REVIEW.*JB
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Complaint 10014415 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
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- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2003-04-12
(YYYY-MM-DD)
Date Added To File: 2003-04-15
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2003-04-15
(YYYY-MM-DD)
Date Purchased: 2000-03-27
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: PARKING BRAKE
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 8
Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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