NHTSA ID Number: 10013984
Incident Date: 2003-03-04
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: RAM 1500
Model Year: 1999
9999 If Unknown Or N/A
Vehicle Identification Number: 3B7HF12Y7XG
Vehicle Mileage At Failure: 45000
Vehicle Speed:
Number Of Occurrences: 4
Was Vehicle Towed: No
Consumer Location: KEARNEY, NE
Summary of Complaint
I RECENTLY TOOK MY 1999 DODGE RAM 1500 PICK UP TO MY ALIGNMENT SHOP AND HAD TO PUT A NEW TRACKER BAR ON IT. WHICH I REPLACED ABOUT 8 MONTHS AGO AT ABOUT 40 THOUSAND MILES.. AND NOW I HAVE TO REPLACE MY STEERING BOX AND MY TRUCK HAS JUST OVER 54,100 MILES ON IT AND I THINK THAT IS A LITTLE RIDICULOUS. EVER SINCE I BOUGHT MY TRUCK NEW IN 1999 I HAVE HAD TO HAVE THE FRONT END ALIGNED IN THE FIRST YEAR, THE SECOND YEAR, IN THE YEAR 2002 AND NOW ON MARCH 3 RD 2003 I HAD TO HAVE IT AGAIN FOR THE REASONS I STATED IN THE BEGINNING. I HAD SOME ELECTRICAL PROBLEMS UNDER THE DASH AND IN THE STEERING COLUMN. MY ALIGNMENT SHOP SAYS THEY HAVE REPLACED A LOT OF STEERING BOXES AND THE TRACKER BAR EVEN AT 18,000 MILES. I HAVE CALLED CHRYSLER THEMSELVES AND THEY WON'T DO ANYTHING ABOUT IT AND I THINK THEY SHOULD BECAUSE I BELIEVE THAT IT IS A RESULT FROM A BAD PART FROM THE FACTORY. I HAVE DOCUMENTED EVERYTHING I HAVE DONE TO MY TRUCK. I HAVE LOOKED INTO THE PRICE OF A NEW STEERING BOX AND I HAVE FOUND THAT DODGE WANTS OVER $600 AND A PARTS HOUSE IN MY TOWN CAN GET THE SAME DODGE STEERING BOX FOR $205. I BELIEVE THAT I SHOULD NOT HAVE TO PAY FOR THE BOX WHAT EVER THE PRICE, BECAUSE I BELIEVE IT IS NEW ENOUGH THAT THEY SHOULD BE WILLING TO HAVE IT FIXED, TO AT LEAST MAKE A CUSTOMER SOME WHAT HAPPY. I HAVE NEVER HEARD OF A STEERING BOX GOING OUT AT LESS THEN 100,000 MILES. MY FATHER HAD A 1999 RAM 1500 PICK UP AND WITH LESS THAN 25,000 MILES THE MOTOR LOST 4 QUARTS OF OIL ON OUR WAY TO A OLD CAR SHOW IN MONTANA BUT IT NEVER HAPPENED AGAIN SO HE DID NOT WORRY ABOUT IT AND SOLD IT AND GOT A NEW 2002 RAM PICK UP AND HE LIKES IT SO FAR, BUT A FRIEND OF MINE HAS A 2002 RAM AND HE IS HAVING A PROBLEM WITH HIS FRONT END ALIGNMENT. SO I AM WONDERING IF THERE ARE OTHER PEOPLE HAVING SIMILAR PROBLEMS WITH THEIR FRONT ENDS ON DODGE VEHICLES. *JB
Check if your Dodge has a Recall
Complaint 10013984 Documents
For Latest Documents related to this Complaint, visit the NHTSA Website.
Click the (+) Plus Sign
Then click Associated Document(s).
Most Complaints Don't have any PDFs.
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
- Advanced friction-fighting additives help maximize...
- Provides performance benefits for high mileage, new and...
- Advanced protection against the four main causes of engine...
- Delivers 40% stronger wear protection than industry...
- Provides 15% better deposit defense vs. industry standards...
- Up to 2.5X better heat protection vs. industry standards to...
- Engineered for excellent low-temperature flow, reducing...
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB's) Technical Service Bulletins
Technical Service Bulletins TSB's List
Search NHTSA Database for Vehicle Investigations
CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2003-03-04
(YYYY-MM-DD)
Date Added To File: 2003-04-04
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2003-04-04
(YYYY-MM-DD)
Date Purchased: 1999-07-10
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders: 8
Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]
Fuel System: Fuel Injection
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name: PARRELLA MOTORS
Dealer's Telephone Number:
Dealer's City: GRAND ISLAND
Dealer's State: NE
Dealer's Zipcode: 68801
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
Previous Complaint | Next Complaint |
- 💯【Conta.ct us for Support Directly】If you met any issues about: Received a registered device/ Language Changing/ Function not Support/ VCI150 Blueto-oth connector malfunction/ Subscription Renewal, please conta.ct us via 📞autelsupply @outlook. com🛣️, we will provide perfect solution for you. ⚠️Note: Autel MK900BT comes with 1-Year Free Software Update, most features will remain active after update subscription expires. 1. For questions regarding updates or need more useful accessories, please conta.ct us via 📞autelsupply @outlook.com🛣️. 2. If the device fails to charge or turn on, please conta.ct us via 📞autelsupply @outlook. com🛣️, we will handle it promptly.
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW MODEL OF MK808S MK900 MX900 MK808BT MX808S】2026 newest Autel MK900BT retains all features of MK808S MX900 MX808S MK808Z MK808Z-BT MK808K-BT, while EXTRA added powerful functions (value 2000+ bucks). The Pro-level Autel MK900BT makes a big leaps: 28+➡40+, 50+➡3000+ Active Tests, 2026 NEW✅CAN FD & DOIP protocols ✅Pre&Post diagnostic report ✅WIFI Print ✅Auto VIN&Auto Scan 2.0 ✅Scan VIN/ License ✅Battery Test (Need purcha.se BT506). If found defect or us.ed, please conta-ct 📞autelsupply @outlook. com📞 get perf-ect solut.ion.
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS906 PRO】Differ from MS906BT MS906 MP808 MK808 MX808 MK808BT only 50 tests, Autel scanner MK900BT escaner automotriz professional offers 3000+ active tests, it can send command to ECUs & monitor actuators operation, quickly locating faulty components. Bidirectional scanning takes your diagnostics to the next level with menu lists 3000+ active tests, such as windows, rear mirrors, sunroof, wipers, fuel injector, coolant fans, radiator fan, AC clutch, coolant pump and more. Note: Functions are not available for all vehicles, please send vehicle VIN to us check compatibility.
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full level-up of OBD2 code reader MaxiCOM MK808S MK808 MK808Z MX808 MK808Z-BT with 28 service, Autel scan tool MK900BT/ MK900-BT offers 40+ maintenance service on 150+ brands 10,000 vehicles from 1996-2025-2026. Hottest Services like: Oil Reset, ABS Bleed, SAS Calibration, Injector Coding, SRS, Throttle Reset, Gearbox Reset, Battery Registration etc. Added 12+ advanced resets: rain slash light sensor reset, HVA.C/ SUS calibration etc. Welcome to send Vehicle Make>Model>Year>VIN>Functions you required to 📞autelsupply @ outlook . com📞 check compatibility.
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE/ AUTO VIN】2026 new release Autel MaxiCOM MK900-BT scan tool embodies all system diagnostic with its 8in display for all vehicles. Like Sna.p-on tools, it can perform ✔Read/Clear Codes✔Displays 5-in-1 Live Data✔Record & Playback Data✔Retrieve Info on all available systems like ABS ECM BCM SRS TCM etc. In addition to Auto VIN technology, Autel MK900BT adds Scan License/ Auto Scan 2.0 to identify vehicle’s VIN/ license, make, year, model, no need manual input; One-click WiFi Printing of Pre&Post comparison diagnostic reports, highlight root causes of problems.
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool supports Reading and Clearing DTCs, DTC Look Up, displaying Live Data, Freeze Frame & I/M Readiness, view vehicle information, etc., to figure out the root cause of the Check Engine Light (CEL) and turn it off, helping you catch any potential issues early and avoid excessive costs from unnecessary repairs.
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with 7 languages (English, French, Spanish, etc.) and various post-1996 OBD II protocol vehicles (Toyota, Nissan, Honda, Ford, etc.), this OBD II scanner provides accurate and fast diagnosis for worldwide car owners.
- 【FOR END USER & DIYERS】 This error code reader AL319 is “plug and play” and comes with an easy interface. Even if you’re not familiar with vehicle repair, you can quickly take control of this obd2 scanner, and get the information you want.
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check engine code reader features a patented One-Click I/M Readiness, TFT color display, built-in speaker, LED Indicator etc. The cable is long enough without being too long and getting in the way. No batteries are needed.
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the date of purchase and lifetime free update are offered by this Automobile OBDII scan tool. Welcome to contact us via Q&A, email, or hotline, and our after-sale-service team for technical support.
- 📞【Warm Tips】Dear friend, if you have any issues or need any tech support after receiving your MK900BT (received a registered item/ language changing/ functions compatibility/ renew subscription, etc.), please don't hesitate to tell us directly via 💌Autelonline @ outlook . com💌, we will do whatever we can to help you at first time. Besides, if you need other accessories, such as Autel endoscope MV108S, please don't hesitate to con-tact us.
- 🔥【Amazon Choice MK900BT, 2026 Newer of MK900 MX900 MS906 MK808BT PRO MP808S MK808S MX808S】Big News! 2026 Autel most cost-effective 8in All System & Bidirectional Scan Tool MK900BT is born! 619 only, yet featuring 40+ Hot Services same as MaxiSys Ultra/ Elite II/ MK908P/ MS906 PRO, among lots of advanced & newer functions: ✅3000+ Active Tests ✅CAN FD/ DoIP new protocols ✅Full Diagnosis ✅5-in-1 Live Data ✅Pre & Post Scan ✅Scan VIN/License ✅WiFi Print ✅FAC AutoAuth & Renault SGW, etc.
- 😊【Why Choose Autel Scanner MK900-BT, Not MK808S MK900 MX900?】➊ MK900BT escaner automotriz designs with Autel MaxiVCI V150, adopting advanced German Wireless Technology with more stable&faster data transmission, allowing you to work in and around vehicles with a 10M/33FT remote diagnostics. Instead, at almost the same b.udget, MK900 MK808S outdated wired code reader only with 1m cable, so you must curl up on the steering wheel! ➋ MK900BT can work with Autel BT506 to perform professional cranking charging system tests and in-vehicle & out-of-vehicle battery tests, but MK900 MK808S CANNOT. Some sellers say MK900 can work with BT506, pls don't believe it, who are not Autel a.uthorized sellers.
- 🚀【Upgraded Hardware 2.0, 10X F.aster than Ever】Based on old Android 4.4.4 ver. of MX808 MK808 MK808BT MP808 MP808BT MS906 MS906BT, Autel scan tool MK900-BT takes a big leap to 🟢f.astest OS 11 🟢4-core, 1.8GHz RK3566 speed boosted + lower power consumption🔋doubled 7700mAh Battery 🟢larger & sharper 8" 1280*800 touchscreen with intuitive user interface 🟢expanded 4+64G enough to save more files/data 🟢8M Rear camera gives clearer snapshot, etc. MK900BT scanner for car, is the best bang for your b.uck in the category.
- 📢【New Released: CAN FD/DoIP + WIFI Print + Pre & Post Scan + Scan VIN/ License】MK900BT OBD2 scanner diagnostic tool updates lots of advanced features previously available only for scanners above 2000 (MS906 Pro MS908S Pro, etc.) ✅New protocols CAN FD works for GM 2019+ ✅DOIP works for Volv.o 2018+, Jaguar&Land Rover 2017+, BM.W F&G chassis models ✅Same WIFI Print as MaxiSys Ultra ✅Detailed Pre/ Post scan reports to up repair efficiency ✅Scan VIN/License can identify your cars in seconds, more accurately! But Autel MK808S/ MK808BT PRO cannot.
Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.