NHTSA ID Number: 10000167
Incident Date: 2001-07-15
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SILVERADO 1500
Model Year: 1998
9999 If Unknown Or N/A
Vehicle Identification Number: 1GBFG15R8W1
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 3
Was Vehicle Towed: No
Consumer Location: KENT, OH
Summary of Complaint
FOUR KELLY SPRINGFIELD NAVIGATOR GOLD 108SXL WS WERE PURCHASED ON MAY 31, 2001 AT FLYNNS TIRE IN KENT, OHIO. ON JULY 3, 2002 I HAD THE TIRES ROTATED AND THE FRONT END ALIGNMENT DONE. ON JULY 15, 2002 I WAS TURNING A CORNER AND HEARD A POP AND THOUGHT I MAY HAVE STRUCK SOMETHING IN THE ROAD. I LOOKED BUT SAW NOTHING IN THE ROAD. I WENT TO MY DESTINATION. WHEN I RETURNED TO MY VAN THE FRONT RIGHT TIRE WAS FLAT. I CALLED A TOW TRUCK OUT TO FIX MY TIRE AND WHILE HE WAS RETRIEVING THE SPARE FROM UNDER THE VEHICLE HE TOLD ME THE REAR RIGHT TIRE WAS DAMAGED WITH A BUBBLE PROTRUDING FROM A TEAR IN THE SIDE WALL EXACTLY LIKE THE FRONT TIRE. BOTH ON THE INSIDE OF THE TIRE NOT VISIBLE TO US. I DROVE THE ONE MILE TO FLYNNS TIRES AND REPORTED THAT BOTH TIRES WERE DAMAGED BUT HEARD A POP . HE REMOVED THE TIRE FROM THE REAR AND MADE NO INDICATION THAT THERE WAS A PROBLEM AND MY CHARGE WAS 98.79 FOR TWO NEW TIRES. THE TIRES WERE RETAINED BY FLYNNS TIRES. ON JULY 24,2002 WE TOOK A TRIP TO TENN. AND ON THE WAY HEARD A POP .IN TENN. WE FOUND THE REAR TIRE FLAT BUT STILL ONE OF THE ORIGINAL BECAUSE THE NEW TIRES WERE PLACED ON THE FRONT OF THE VAN. EVEN THOUGH I WAS NOT THERE I COULD DESCRIBE TO MY HUSBAND EXACTLY WHAT THE TIRE WOULD LOOK LIKE WHEN IT WAS REMOVED. THE TIRE WAS REMOVED AND THE SPARE PUT ON AND THE TIRE HAD THE FOUR INCH TEAR IN THE SIDEWALL WITH THE RUBBER BUBBLE PROTRUDING FROM IT. WE HAD TO LOCATE A DEALER WHO SERVICED KELLY SPRINGFIELD IN TENN. THE TECHNICIAN REPORTED TO MY HUSBAND THAT IT WAS TIRE FAILURE AND AFTER CONTACTING GOODYEAR/KELLY SPRINGFIELD THE TWO TIRES WERE REPLACED THAT REMAINED FROM THE ORIGINAL PURCHASE. THE COMPANY WOULD NOT GIVE ME FULL CREDIT FOR THE TIRES AND GAVE ME A TWO TIRES WITH LESS MILEAGE OVER THE LIFE OF THE TIRES. SO NOT ONLY DID I RECEIVE A DOWN GRADE IN THE TIRES BUT I HAD TO PAY ANOTHER 50.10 TOWARDS THE REPLACEMENT TIRES AND ALSO PAY FOR THE BALANCING OF THE TIRES. MY BILL WAS 98.68. TS
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Complaint 10000167 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2001-07-15
(YYYY-MM-DD)
Date Added To File: 2002-12-17
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2002-12-17
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: TIRES
Anti-Lock Brakes: No
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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