NHTSA ID Number: 11018220

Manufacturer Communication Number: SRP 25-006

TSB/Document Date: 2025-05-09


Summary

SRP (Standard Repair Procedure) Instructions on how to replace broken slider tabs on the driver's side front power Fresco Window.


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TSB/Document ID: SRP 25-006
- Identifier the manufacturer uses to identify the communication and the way it can be located by those searching for it.

Replacement Service Bulletin Number:
- Replacement service bulletin number.

MFR Communication Date: 2025-05-08
- Date the communication was disseminated by the manufacturer.

MFR Internal Campaign ID/Software Version: SRP 25-006
- Manufacturer's unique identifier for the service campaign if this communication is a related one.

Communication Type: Service Bulletin/Repair Instructions

- Service Bulletin / Repair Instructions
- Service Campaign
- Warranty Program / Extension
- Over The Air
- Emissions
- Other

NHTSA Components: UNKNOWN OR OTHER
- NHTSA Component(s) of the products involved in communications.

MFR Component System:
- Manufacturer's top-level component of the products involved in communications.

MFR Component Subsystem:
- Manufacturer's component subsystem of the top-level component identified above.



FRESCO WINDOW SLIDER TAB
Bulletin Type:

SRP

Bulletin #(s):

25-006

Job Code(s):

**If affected unit has a
warranty remaining, submit
your claim following the
normal process.

Flat Rate(s):
Incident:

Affected Units:
Parts List
Misc. Tools & Supplies:

Publication
Date:
Make(s):
Model(s):
Model Year(s):

May 2025
Jayco, Entegra Coach
Terrain (19L, 19Y, 19YG)
Launch (19L, 19Y, 19YG)
2021 - 2026

Broken Slider Tab on the Driver’s Side Front Power Fresco Window
2021-2026 Jayco Terrain and 2021-2026 Entegra Coach Launch
2 - PIN,GDE LGE PIN B WDO FRSCO (Jayco Part #2072537)
Screw Gun with Phillips Bit
Drill with 1/16” Drill Bit
Hook Tool
Flat Head Screwdriver

Parts Return Information: N/A

FRESCO WINDOW SLIDER TAB REPAIR INSTRUCTIONS
1. Remove any bamboo shelves or other items located in the shower area.
2. Using a flat head screwdriver or hook tool, remove the 4 retainer caps in the back wall of the shower
area. (Figure 1)
i. Note: This will help allow for more access to work on the window.

Fig. 1

25-006_SRP Fresco Window

May 2025

Page 1 of 5

3. Open the window slightly, using the wall switch to allow access to the screws.
4. Remove all visible screws.
i. Note: There are 2 screws on the right hand side that will remain in the window. These
are holding the Window screen catch in place. (Figure 2)

Fig. 2

5. Open the window again slightly, using the wall switch. The window handle should now be fully open.
You will need to remove 4 more screws that are now visible with the window handle open. (Figure 3)

Fig. 3

6. With all the fasteners removed, you will need to remove the clips between the window and corner
trims. Insert the hook tool in the clips and remove from both the top and bottom of the window.
(Figure 4)
i. Note: You will not be able to see the clips visually but will be able to locate them with
the hook tool.

25-006_SRP Fresco Window

May 2025

Page 2 of 5

Fig. 4

7. With the clips removed you will be able to free the window from the L Trim and handle. You can
separate the slider from the slide components by holding onto the slider using the hook tool and
moving them rear ward. (Figure 5)

Fig. 5

8. You can use the wall switch to operate and open the window further. This will give you clearance to
be able to remove the window from the track. (Figure 6)
i. Note: It is CRITICAL, that the window be guided on the bottom portion, by the hook
tool, while operating without fasteners (opening and closing). This will ensure the
window stays in sync. Failure to do so, could result in the window coming out of sync
and causing further damage to the window or the window assembly.

Fig. 6

25-006_SRP Fresco Window

May 2025

Page 3 of 5

9. Once the window is able to clear the frame, pull the window towards you to free it from the frame.
i. Note: Store the window in a secure location so it does not get damaged during the
repair and install.
10. With the window removed, inspect the upper and lower tracks and remove any broken components,
parts, or debris that may be obstructing them. Use the hook tool to go through the tracks to verify
there is no debris. (Figure 7)
i. Note: Debris left in the tracks could result in the replacement components being
damaged or broken upon install and operation.

Fig. 7

11. Insert the replacement slider tabs for the window in the top and
bottom tracks. (Figure 8)

Fig. 8

12. Reinsert the window into the frame and align with the mechanism and new slider tabs. (Figure 9)

Fig. 9

13. Use the wall switch to close the window fully.
i. Note: Make sure to guide the window back in via the handle during the first closing
operation.

25-006_SRP Fresco Window

May 2025

Page 4 of 5

14. With the window closed, use a 1/16” drill bit to go through the screw holes.
i. Note: This will ensure the pilot holes in the frame and slider tabs are aligned.
15. Reinstall all visible fasteners into the window trim and sliders.
i. Note: It is CRITICAL the window is fully closed prior to installing any of the fasteners.
(Figure 2 - Above)
16. Slightly re-open the window so the handle pops open. (Figure 10)

Fig. 10
17. Use a 1/16” drill bit to go through the now visible pilot holes.
18. Re-secure the final 4 screws below the handle. (Figure 3 - Above)
19. Fully close window.

Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined
by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to
make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to
incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect
performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or
parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect
does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law.

903 South Main Street • P.O. Box 460 • Middlebury, IN 46540

25-006_SRP Fresco Window

May 2025

Page 5 of 5


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