NHTSA ID Number: 11017782

Manufacturer Communication Number: PIP6021A

TSB/Document Date: 2025-05-05


Summary

This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge. In these instances, it is advised to perform BECM (Battery Energy Control Module) programming and execute the Manual Reset Shunt process. This applies when ALL of the following DTCs are set as current or history: P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, and U35AF.


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TSB/Document ID: PIP6021A
- Identifier the manufacturer uses to identify the communication and the way it can be located by those searching for it.

Replacement Service Bulletin Number:
- Replacement service bulletin number.

MFR Communication Date: 2025-04-29
- Date the communication was disseminated by the manufacturer.

MFR Internal Campaign ID/Software Version:
- Manufacturer's unique identifier for the service campaign if this communication is a related one.

Communication Type: Service Bulletin/Repair Instructions

- Service Bulletin / Repair Instructions
- Service Campaign
- Warranty Program / Extension
- Over The Air
- Emissions
- Other

NHTSA Components: UNKNOWN OR OTHER
- NHTSA Component(s) of the products involved in communications.

MFR Component System:
- Manufacturer's top-level component of the products involved in communications.

MFR Component Subsystem:
- Manufacturer's component subsystem of the top-level component identified above.



Bulletin No.: PIP6021A
Published date: 04/29/2025

Preliminary Information
PIP6021A MIL Illuminated or Service High Voltage Message Displayed on IPC; Potential 12V
Battery Discharge
Models
Brand:

Model:

Model Years:

Cadillac LYRIQ
2023 - 2025
Cadillac OPTIQ
2025
Cadillac VISTIQ
2026
Chevrolet Blazer EV 2024 - 2025
Chevrolet Equinox EV 2024 - 2025

VIN:
Engine: Transmissions:
from to
All
All All
All
All
All All
All
All
All All
All
All
All All
All
All
All All
All

Involved Region or
Country

North America

Condition

A MIL (Malfunction Indicator Lamp) may illuminate, or a "Service High Voltage" message may
appear on the IPC (Instrument Panel Cluster). Additionally, the 12V battery may intermittently or
persistently discharge.

An internal BECM (Battery Energy Control Module) calibration anomaly causing the setting of
specific DTCs related to battery performance and communication.
Cause

The following DTCs may be set as current or history: P2C8A, P2C8B, U3577, U3578, U3579,
U357A, U357B, U357C, U357D, U357E, U357F, U3580, U35AF.
Note: If all codes are not set, this procedure does not apply.

Correction:
Note: Updated Software and Calibrations will be released at a later date in the form of an OTA update or Service
Programming. Please inform the customer to accept any future OTA updates for their vehicle.

1. Verify the vehicle has ALL of the following DTCs set; P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C,
U357D, U357E, U357F, U3580, and U35AF set as current or history.
1a. - If not all DTCs are set as current or history, continue through standard SI diagnosis

2. Program the K16 Battery Energy Control Module (BECM) with the most recent software via SPS.
3. After programming the BECM, perform Manual Reset process twice.
Manual Reset Process:

A. Perform the Battery Negative Cable Disconnection and Connection procedure outlined in Service Information.
Warning: Always ensure the Battery Maintenance Mode is inactive before disconnecting the 12-volt battery.
This mode can be active with the ignition off, regardless of whether the vehicle charging cord is plugged in
or not. When this mode is active, the on-board high voltage battery charger will energize the 12-volt battery
cables and charge the 12-volt battery. Disconnecting the battery cables while this mode is active may result
in an electrical shock or a burn from hot battery cable leads.

B. Wait 15 mins, then reconnect the 12v following the Battery Negative Cable Disconnection and Connection procedure
outlined in Service Information.

C. Place the vehicle in Propulsion "Ready" mode for 10 seconds, (has power-steering) then turn the vehicle "OFF" and
remove the keyless transmitter from the vehicle and place the transmitter in a safe location approximately 10 ft away.
Wait 15 mins.
D. Repeat Manual Reset Process steps A-C a total of 2 times.
4. Place the vehicle in Service mode (No power-steering) then use GDS2 and clear all DTCs.
5. Charge and test the 12V battery.
6. If any of the following DTCs: P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580,
and/or U35AF return, start a TAC case, and reference this P.I.

Warranty Information

For vehicles repaired under the Powertrain coverage, use the following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH) for coverage information.
Labor Operation

Description

Labor Time

5086068*

Hybrid/Electric Battery Interface & Comm Module
Performance Manual Reset

1.5 Hrs.

Add Time

K16 Battery Energy Control Module Program

Use published time

Add Time

12v battery charging and testing

Use published time

*This is a unique Labor Operation for Bulletin use only.

Version History
Version

2

Modified

11/01/2024 - Created on.
04/29/2025- Updated Models and years.

GM Global Brands
© 2025 General Motors. All Rights Reserved.


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