25P01 Other

NHTSA ID Number: 11017469

Manufacturer Communication Number: 25P01

TSB/Document Date: 2025-05-02

Summary

Certain 2025 Model Year F-150 Hybrid Vehicles Software Update - APIM

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TSB/Document ID: 25P01
- Identifier the manufacturer uses to identify the communication and the way it can be located by those searching for it.

Replacement Service Bulletin Number:
- Replacement service bulletin number.

MFR Communication Date: 2025-04-12
- Date the communication was disseminated by the manufacturer.

MFR Internal Campaign ID/Software Version:
- Manufacturer's unique identifier for the service campaign if this communication is a related one.

Communication Type: Other

- Service Bulletin / Repair Instructions
- Service Campaign
- Warranty Program / Extension
- Over The Air
- Emissions
- Other

NHTSA Components: UNKNOWN OR OTHER
- NHTSA Component(s) of the products involved in communications.

MFR Component System:
- Manufacturer's top-level component of the products involved in communications.

MFR Component Subsystem:
- Manufacturer's component subsystem of the top-level component identified above.

Service Engineering Operations
Customer Service Division

Ford Motor Company
PO Box 1904
Dearborn, Michigan 48121

April 11, 2025

TO:

All U.S. Ford and Lincoln Dealers

SUBJECT:

Customer Satisfaction Program 25P01
Certain 2025 Model Year F-150 Hybrid Vehicles
Software Update - APIM

PROGRAM TERMS
This program will be in effect through April 11, 2026, for vehicles within the new bumper-to-bumper
warranty coverage period.
AFFECTED VEHICLES
Vehicle

Model Year

Assembly Plant

Build Date Range

F-150 Hybrid

2025

Dearborn

May 22, 2024 through December 20, 2024

U.S. population of affected vehicles: 2,161. Affected vehicles are identified in OASIS and FSA VIN
Lists.
REASON FOR THIS PROGRAM
On all of the affected vehicles, when attempting to select SiriusXM as the audio source, the vehicle’s
center display may persistently show “SiriusXM Loading” with SiriusXM audio remaining unavailable
during the drive cycle. All other audio sources remain unaffected and operate properly.
SERVICE ACTION
Customer satisfaction P-type programs are to be performed on impacted vehicles already in for other
service work (either mobile repair or in dealership). Dealers are to update the Accessory Protocol
Interface Module (APIM) software. This service must be performed on all affected vehicles at no
charge to the vehicle owner. For new vehicle storage guidelines, refer to EFC13033, Storage
Guidelines for New Vehicles. This program does not require a Software Validation Code.
OWNER NOTIFICATION MAILING SCHEDULE
Owner letters will not be mailed for this program.
ATTACHMENTS
• Administrative Information
• Labor Allowances and Parts Ordering Information
• Technical Instructions
• Mobile Repair/Pick-Up and Delivery Record
• Mobile Service Repair Assessment

QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Customer Service Division

Administrative Information
Page 1 of 3
Customer Satisfaction Program 25P01
MOBILE SERVICE REPAIR ASSESSMENT LEVEL
• All repairs in this program have the following assessment level:
- Mobile Reprogramming
• Customer satisfaction P-type programs are to be performed on impacted vehicles already in for
other service work (either mobile repair or in dealership) and Remote Experience reimbursement
for just this repair is not allowed.
OASIS ACTIVATION
OASIS will be activated on April 11, 2025
FSA VIN LISTS ACTIVATION
FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on April 11, 2025
SOLD VEHICLES
• Correct affected vehicles identified in OASIS which are brought to your dealership within the
applicable bumper-to-bumper warranty coverage period.
• Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle
inventory.
STOCK VEHICLES
• Correct all affected units in your new vehicle inventory before delivery.
• Use OASIS to identify any affected vehicles in your used vehicle inventory.
BRANDED / SALVAGED TITLE VEHICLES
Branded / salvaged title vehicles are eligible for this service action.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
MOBILE SERVICE CLAIMING QUESTIONS
• Dealers participating in the Remote Experience Program:
o Ford and Lincoln Dealers - refer to EFC16393, Announcing the 2025 Remote
Experience Program.
• Dealers NOT participating in the 2025 Remote Experience Program:
o For questions and assistance, contact the Special Service Support Center (SSSC) via
the SSSC Web Contact Site.
o Work with the Dealership warranty administrator to create an SSSC contact ID#.
o Once an SSSC agent responds to the new contact ID#, you may opt to call the SSSC
hotline: (800) 325-5621.

Administrative Information
Page 2 of 3
Customer Satisfaction Program 25P01
FORD PICK-UP & DELIVERY
• Dealers participating in the Remote Experience Program:
o Refer to EFC16393, Announcing the 2025 Remote Experience Program for additional
details.
• Dealers NOT participating in the 2025 Remote Experience Program:
o Dealers may claim one-half labor hour per repair for vehicle Pick-Up & Delivery
services.
o Dealers must retain a Vehicle Pick-Up & Delivery Record with the repair order
documentation.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
• For related damage and access time requirements, refer to the Warranty and Policy Manual /
Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances
for FSA’s / Related Damage.
• For software module replacement:
o If module replacement is required, confirm if a Repair Validation Code (RVC) is
required. Reference PTS / Technical Assistance / Components Requiring a Repair
Validation Code.
o Claiming the MT25P01RR labor operation code does not require an RVC code if no
module replacement is required, however, clock times should be consistent with
vehicle history on PTS.
• For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC
approval is required, although related damage must be on a separate repair line with the
“Related Damage” radio button checked.
o Ford vehicles – 3 years or 36,000 miles
• For vehicles outside new vehicle bumper-to-bumper warranty coverage:
o Submit an Approval Request to the SSSC Web Contact Site before completing the
repair.
CLAIMS PREPARATION AND SUBMISSION
• Technician Competency Requirement: The STST Competency 10 certification requirement
in the U.S. market only will be enforced starting with repair orders opened on or after August
31, 2024. FSA repairs will reject and the claim will not be paid if the repairing technician is not
certified in STST Competency 10 FSA. See EFC15936 for more details.

Administrative Information
Page 3 of 3
Customer Satisfaction Program 25P01
CLAIMS PREPARATION AND SUBMISSION (continued)
• Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty
Solution (OWS) online.
o When entering claims:
 Claim type 31: Field Service Action.
 Sub Code: 25P01
 Customer Concern Code (CCC): A07
 Condition Code (CC): 04
 Causal Part Number: 18D890, Quantity 0
o For additional claims preparation and submission information, refer to the Recall and
Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
• Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a
separate repair line from the FSA with the same claim type and subcode as described in Claim
Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.
• Ford Pick-Up & Delivery:
o Dealers participating in the Remote Experience Program:
 Refer to EFC16393, Announcing the 2025 Remote Experience Program for
additional details.
o Dealers NOT participating in the 2025 Remote Experience Program:
 Dealers may claim one-half labor hour per repair for vehicle Pick-Up & Delivery
services.
 Dealers must retain a Vehicle Pick-Up & Delivery Record with the repair order
documentation.
• Mobile Repair:
o Dealers participating in the 2025 Remote Experience Program –
 Ford and Lincoln - Refer to EFC16393, Announcing the 2025 Remote
Experience Program for additional details.
o Dealers NOT participating in the 2025 Remote Experience Program –
 Mobile repair allowances can be claimed for dealer-performed mobile repairs.
Dealers that are working with Ford-contracted mobile repair companies should
refer to those companies for claiming instructions.
 For dealer-performed mobile repairs, retain a copy of the Service Management
signed record (see Repair Procedure Improvement & Revised Labor Time),
with the repair order documentation.
 Claim the mobile repair allowance Labor Operation Code 25P01MM along with
the applicable Labor Operation Code for the repair (refer to the Labor
Allowances table in Labor Allowances and Parts Ordering Information).

Labor Allowances and Parts Ordering Information
Page 1 of 1
Customer Satisfaction Program 25P01
LABOR ALLOWANCES
Description
Update APIM software
APIM software failed and/or APIM module replacement
required.
SSSC approval is not required unless M-Time is exceeded.
Clock times should be consistent with vehicle history on
PTS.
Mobile Service:
This allowance is only for non-eligible 2025 Remote
Experience Program Dealers.
Can be used when the repair takes place away from the
dealership.
If Additional Time is Required Due to Travel, Please Submit
an SSSC Approval Form.
Ford Vehicle Pick-Up & Delivery Allowance:
This allowance is only for non-eligible 2025 Remote
Experience Program Dealers.
NOTE: This allowance is for dealer-performed vehicle PickUp & Delivery for dealership repairs only. Can only be
claimed once, regardless of outstanding FSAs repaired.

Labor Operation

Labor Time

25P01B

0.8 Hours

MT25P01RR

Up to 5.0
Hour(s)

25P01MM

0.5 Hours

25P01PP

0.5 Hours

PARTS REQUIREMENTS / ORDERING INFORMATION
Parts are not required to complete this repair.

25P01

Mobile Repair / Vehicle Pick-Up and Delivery Record
VIN ____________________________ received (check one):
☐ Mobile Repair

☐ Pick-up and/or delivery service

As outlined below for the 25P01 Field Service Action program.
☐ Mobile Repair – Date: _______________
OR
☐ Pick-up

– Date: _______________

☐ Delivery

– Date: _______________

Repair Order #

Repair Order Date

Service Manager Signature

Date

Mobile Service Repair Assessment
Page | 1
Customer Satisfaction Program 25P01
Certain 2025 Model Year F-150 Hybrid Vehicles
Software Update - APIM
Mobile Service Repair Assessment
Assessment levels have been identified to help determine the ease of performing eligible mobile
service repairs for a Field Service Action (FSA) outside of the dealership service facility.
Dealer Bulletin
Within the Administrative Information Attachment of the dealer bulletin a mobile service repair
assessment level(s) will be provided. These assessment levels have been determined using the
amount of time, equipment and labor identified to perform the intended service action.
Assessment Levels
- Mobile Reprogramming (MRA1)
- Light Mobile Service (MRA2)
- Enhanced Mobile Service (MRA3)
- Advanced Mobile Service (MRA4)
- Not a Mobile Service Repair (MRA5)
- Wheel and Tire Mobile Service (MRA6)
- Advanced Driver Assistance System (ADAS) Mobile Repair (MRA7)
Description of each level that is used to determine the overall assessment.
– Mobile Reprogramming (MRA1)
• Module Programming or similar type services
• Minimum tools maybe required other than an IDS/FDRS setup
• FDRS programming that requires internet connection (wi-fi or mobile hotspot)
• Make sure vehicle has a charge port to ensure battery voltage is maintained during
flashing of the module(s)
• Repairs not greater than 1 hour in length (including time to wait for programming)
Note: The location will need a charging station or wall box to maintain the 12-volt battery.
•
•
•
•

– Light Mobile Service (MRA2)
Interior repair procedures that do not require seat, dash, or headliner removal
Under hood repairs that do not require large component removal
Exterior repairs that do not require large component/panel removal
Repairs may require standard hand tools (Access to a Technician starter kit or similar)

Mobile Service Repair Assessment
Page | 2
Customer Satisfaction Program 25P01
Certain 2025 Model Year F-150 Hybrid Vehicles
Software Update - APIM
– Enhanced Mobile Service (MRA3)
A two-person process is required anytime a procedure requires work under the
vehicle
• Brake Inspection and Brake Repair/Replacement
• Limited Suspension Component replacement (no alignment)
• Under Vehicle access for limited repairs (no large component removal)
• Vehicle Check Up - VCU
• Pre-Delivery Inspection - PDI
• Used Car Inspection/Presale Inspection
• May require floor jack, jack stands, and impact tools
Note: Wheel lock may be required.
•

•
•
•

– Advanced Mobile Service (MRA4)
Fluid Exchange/Oil Change
Light Repairs
Brake Hydraulic Repairs

– Not a Mobile Service Repair (MRA5)
1. Large component removal
2. BEV Battery Replacement
3. Requires a vehicle hoist – to complete the repair (more than inspection)
4. Required vehicle alignment
5. Requires significant vehicle disassembly
6. Repairs greater than 2-3 hours
7. Any repairs that require M-Time
8. Includes a service procedure where the vehicle owner may be distressed about the state
of their vehicle.
– Wheel and Tire Mobile Service (MRA6)
• Tire Removal from Wheel
• Tire Balancing
• Tire Repair
Note: Specialized Mobile Service unit and equipment including Tire balancer and Tire
Changer required.
– Advanced Driver Assistance System (ADAS) Mobile Repair (MRA7)
• Requires the uses of a ADAS Mobile Service Kit.
• May require a post repair test drive.
o Parking Lot Maneuvers to capture parking lines for camera alignment.
o Steady speed cruising (45 MPH).
• The vehicle service location will have to be validated before scheduling an
appointment to determine if a mobile repair is appropriate.

Service Engineering Operations
Customer Service Division

Ford Motor Company
PO Box 1904
Dearborn, Michigan 48121

April 29, 2025

TO:

All U.S. Ford and Lincoln Dealers

SUBJECT:

Customer Satisfaction Program 25P01 – Supplement #1
Certain 2025 Model Year F-150 Hybrid Vehicles
Software Update - APIM

REF:

Customer Satisfaction Program 25P01
Dated April 11, 2025

New! REASON FOR THIS SUPPLEMENT
• Labor Allowances: The labor time 25P01B was incorrect and has been updated.
PROGRAM TERMS
This program will be in effect through April 11, 2026, for vehicles within the new bumper-to-bumper
warranty coverage period.
AFFECTED VEHICLES
Vehicle

Model Year

Assembly Plant

Build Date Range

F-150 Hybrid

2025

Dearborn

May 22, 2024 through December 20, 2024

New! ATTACHMENTS
• Administrative Information
• Labor Allowances and Parts Ordering Information
• Technical Instructions
• Mobile Repair/Pick-Up and Delivery Record
• Mobile Service Repair Assessment
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Customer Service Division

Administrative Information
Page 1 of 3
Customer Satisfaction Program 25P01
MOBILE SERVICE REPAIR ASSESSMENT LEVEL
• All repairs in this program have the following assessment level:
- Mobile Reprogramming
• Customer satisfaction P-type programs are to be performed on impacted vehicles already in for
other service work (either mobile repair or in dealership) and Remote Experience reimbursement
for just this repair is not allowed.
OASIS ACTIVATION
OASIS was activated on April 11, 2025
FSA VIN LISTS ACTIVATION
FSA VIN Lists were made available through https://web.fsavinlists.dealerconnection.com on April 11,
2025
SOLD VEHICLES
• Correct affected vehicles identified in OASIS which are brought to your dealership within the
applicable bumper-to-bumper warranty coverage period.
• Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle
inventory.
STOCK VEHICLES
• Correct all affected units in your new vehicle inventory before delivery.
• Use OASIS to identify any affected vehicles in your used vehicle inventory.
BRANDED / SALVAGED TITLE VEHICLES
Branded / salvaged title vehicles are eligible for this service action.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
MOBILE SERVICE CLAIMING QUESTIONS
• Dealers participating in the Remote Experience Program:
o Ford and Lincoln Dealers - refer to EFC16393, Announcing the 2025 Remote
Experience Program.
• Dealers NOT participating in the 2025 Remote Experience Program:
o For questions and assistance, contact the Special Service Support Center (SSSC) via
the SSSC Web Contact Site.
o Work with the Dealership warranty administrator to create an SSSC contact ID#.
o Once an SSSC agent responds to the new contact ID#, you may opt to call the SSSC
hotline: (800) 325-5621.

Labor Allowances and Parts Ordering Information
Page 1 of 1
Customer Satisfaction Program 25P01
New! LABOR ALLOWANCES
Description
Update APIM software
APIM software failed and/or APIM module replacement
required.
SSSC approval is not required unless M-Time is exceeded.
Clock times should be consistent with vehicle history on
PTS.
Mobile Service:
This allowance is only for non-eligible 2025 Remote
Experience Program Dealers.
Can be used when the repair takes place away from the
dealership.
If Additional Time is Required Due to Travel, Please Submit
an SSSC Approval Form.
Ford Vehicle Pick-Up & Delivery Allowance:
This allowance is only for non-eligible 2025 Remote
Experience Program Dealers.
NOTE: This allowance is for dealer-performed vehicle PickUp & Delivery for dealership repairs only. Can only be
claimed once, regardless of outstanding FSAs repaired.

Labor Operation

Labor Time

25P01B

0.7 Hours

MT25P01RR

Up to 5.0
Hour(s)

25P01MM

0.5 Hours

25P01PP

0.5 Hours

PARTS REQUIREMENTS / ORDERING INFORMATION
Parts are not required to complete this repair.

TECHNICAL INSTRUCTIONS
PAGE 1 OF 5
CUSTOMER SATISFACTION PROGRAM 25P01

CERTAIN 2025 MODEL YEAR F-150 VEHICLES — ACCESSORY PROTOCOL
INTERFACE MODULE (APIM) UPDATE
SERVICE PROCEDURE
IMPORTANT! The Service Technician Specialty Training (STST) Competency 10 certification

requirement in the U.S. market only will be enforced starting with repair orders
opened on or after August 31, 2024. Field Service Action (FSA) repairs will reject

and the claim will not be paid if the repairing technician is not certified in STST

Competency 10 FSA. See Electronic Field Communication (EFC)15936 for more

details.

Module Programming
VCM3
It is highly recommended that a VCM3 be used when updating the APIM software for 25P01. Using
a VCM3 reduces the chances of programming failures on modules when very large files are being
transfered.
APIM – Technical Support Request (TSR) - Dealer Software Support Hotline (DSSH)
If you experience APIM software programming errors, multiple programming failures, APIM
module replacement and require assistance - submit a Technical Support Request (TSR) and
request the following:
• APIM programming assistance or APIM replacement from DSSH
• Repair Validation Code (RVC)
Once you are provided with an RVC:
• For this program it is NOT necessary to contact the SSSC for additional approvals, this
includes the following:

- additional labor hours

- module replacement

- related damage
NOTE: Program appropriate vehicle modules before performing diagnostics and clear all DTCs after
programming. For DTCs generated after programming, follow normal diagnostic service
procedures.

CPR © 2025 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
04/2025

TECHNICAL INSTRUCTIONS
PAGE 2 OF 5
CUSTOMER SATISFACTION PROGRAM 25P01

1. Check the vehicle’s State Of Charge Parameter Identification Data (PID) by performing the following:
a. Launch the Ford Diagnostic and Repair System (FDRS) and navigate to toolbox tab >
datalogger > BCM and select BATT SOC PID.
b. Ensure that the BATT_SOC PID reads over 50%. If the PID is less than 50%, fully recharge the
vehicle's 12-volt battery using the appropriate Rotunda GRX-3590 or DCA-8000 testers to verify
battery condition.
c. Remove the charger from the vehicle once the battery is fully charged. Using FDRS, navigate to
toolbox tab > BCM > Reset Battery. Monitor Sensor Learned Values application. Perform the
BMS reset.
2. Connect the Rotunda battery tester and charger and set it to maintain 12.6 to 13.6 volts. Monitor
the voltage real time using the indicator at the bottom right corner of FDRS to make sure that it is within
this range. The battery state of charge (SOC) must be greater than 50% to continue with this
FSA.
NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground, and not
the 12V battery negative terminal to prevent the battery saver mode from activating on the
vehicle.
NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure
there is a good internet connection, and the Vehicle Communication Module (VCM) is properly
connected to the Data Link Connector (DLC).
NOTE: Make sure the Ford Diagnostic and Repair System (FDRS) does not enter sleep mode during
module configuration.
3. Launch Ford Diagnostic and Repair System (FDRS).
NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is
run. Vehicle identification data appears on the screen when this is complete.
4. Click Read VIN from Vehicle or manually enter the Vehicle Identification Number (VIN).
NOTE: Available modules are shown on the left-hand (LH) side of the screen, and available procedures
are listed on the right-hand (RH) side of the screen. Modules that are communicating are
highlighted in green.
5. Select Toolbox tab.
6. Select Multi-Module tab.
7. From the list on the LH side of the screen, select APIM.

CPR © 2025 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
04/2025

TECHNICAL INSTRUCTIONS
PAGE 3 OF 5
CUSTOMER SATISFACTION PROGRAM 25P01

8. Download and run the APIM Software Update application on the FDRS and follow the on-screen
prompts. If any error conditions are experienced during programming, refer to WSM Section
418-01A > General Procedures > Module Programming for the Error Condition Table.
NOTE: A 64GB or larger USB flash drive is required for APIM software update. USB 3.0 or higher is
recommended. Make sure the USB flash drive being used is formatted correctly. To see the
available drives, hold down the Windows icon keyboard key and press the E keyboard key.
Right click on the USB flash drive and select Properties. If File System under the General tab
is not exFAT, the drive must be formatted.
• To format the USB flash drive:

a. Right click on the USB flash drive.

b. Select Format, select exFAT for the File System.

c. Select Default Allocation Size for the Allocation Unit Size.

d. De-selecting Quick Format is not necessary and will result in a lengthier operation.
NOTE: For the fastest file transfer speed, the use of a USB 3.2 flash drive with a compatible Gen 2 USB
3.2 laptop is recommended.

2227A

FIGURE 1

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT

TECHNICAL INSTRUCTIONS
PAGE 4 OF 5
CUSTOMER SATISFACTION PROGRAM 25P01

9. Using the FDRS, begin module programming by selecting the SW Updates tab. Download and run the
application for desired module. Follow all on-screen instructions carefully.
10. When prompted, connect the USB flash drive to the FDRS.
11. When prompted by the FDRS, safely remove/eject the USB flash drive from the PC, turn the vehicle
to Key On Engine Running (KOER), and connect the USB to the media hub to install the software
update.
NOTE: It may take up to 5 minutes for the vehicle to recognize the USB flash drive.
12. For APIM, software update, when center display screen prompts to restart the vehicle:
a. Turn the vehicle OFF.
b. Wait ten (10) minutes.
c. Turn the vehicle to KOER.
13. Leave the USB drive inserted into the vehicle, until the vehicles center display screen states
programming successful.
NOTE: It may take up to 5 minutes before center display screen displays a "Programing Successful"
pop-up. After 5 minutes if “Successful” pop-up is not shown on center display screen, remove
the USB and select YES on the FDRS “Was the USB Update Successful” prompt (FDRS verifies
if the module software update was successfully installed on the module).
14. Once the pop-up stating Update Successful appears on the touchscreen, select Close, remove the
USB flash drive from the USB hub and connect it to the FDRS, and select Yes on FDRS indicating
the update installed successfully. This initiates the remaining automated configuration steps and
reports the module assembly, vehicle interface processor (VIP), calibration, customer interface
processor (CIP), and application software levels to the Ford online database. Failure to follow this
step results in an inaccurate database as well as omitted, improperly installed, or improperly
configured applications (features) such as navigation (if equipped). It is normal for the module to
reset during this step.
15. From the list on the RH side of the screen, select Self-Test and click RUN.
16. Click the Run Selected Test button in the lower right.
17. Click the Clear & Retest button at the top of the screen to clear DTC's in all modules.
18. Disconnect the battery charger from the 12V battery once the programming has been completed.

TECHNICAL INSTRUCTIONS
PAGE 5 OF 5
CUSTOMER SATISFACTION PROGRAM 25P01

Important Information for Module Programming

NOTE: When programming a module, use the following basic checks to make sure the programming
completes without errors.
• Make sure the 12V battery is fully charged before carrying out the programming steps and connect
FDRS/scan tool to a power source.
NOTE: A good internet connection is necessary to identify the vehicle and to load the diagnostic software.
• Inspect the Vehicle Communication Module II (VCM II)/Vehicle Communication Module III (VCM III) or
the Vehicle Communication and Measurement Module (VCMM) and the cables for any damage. Make
sure scan tool connections are not interrupted during programming.
• A hardwired connection is strongly recommended.
• Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC
system, etc.) and close doors.
• Turn the accessories back on after programming has completed.
• Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio,etc.).
• Follow all scan tool on-screen instructions carefully.
• Disable FDRS/scan tool sleep mode, screensaver, hibernation modes.
• Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause
errors within the programming inhale process.

Recovering a module when programming has resulted in a blank module
a. Disconnect the VCM II/VCM III or the VCMM from the data link connector (DLC) and your computer.
b. After ten seconds, reconnect the VCMII/VCMIII or the VCMM to the DLC and the PC. Launch FDRS.
The VCMII/VCMIII or the VCMM icon should turn green in the bottom right corner of the screen. If it
does not, troubleshoot the FDRS to VCM connection.
c. If you are using the same FDRS as the initial programming attempt, select the appropriate VIN from
the Vehicle Identification menu. If you are using a different FDRS, select “Read VIN from Vehicle”
and proceed through the Network Test.
d. In the Toolbox menu, navigate to the failed module and Download/Run Programmable Module
Installation (PMI). Follow the on-screen prompts. When asked if the original module is installed,
select “No” and continue through the installation application.
e. Once programming has completed, a screen may list additional steps required to complete the
programming process. Make sure all applicable steps are followed in order.

TECHNICAL INSTRUCTIONS
PAGE 1 OF 5
CUSTOMER SATISFACTION PROGRAM 25P01-S1

CERTAIN 2025 MODEL YEAR F-150 VEHICLES — ACCESSORY PROTOCOL
INTERFACE MODULE (APIM) UPDATE
SERVICE PROCEDURE
IMPORTANT! The Service Technician Specialty Training (STST) Competency 10 certification

requirement in the U.S. market only will be enforced starting with repair orders
opened on or after August 31, 2024. Field Service Action (FSA) repairs will reject

and the claim will not be paid if the repairing technician is not certified in STST

Competency 10 FSA. See Electronic Field Communication (EFC)15936 for more

details.

- additional labor hours

- module replacement

TECHNICAL INSTRUCTIONS
PAGE 2 OF 5
CUSTOMER SATISFACTION PROGRAM 25P01-S1

TECHNICAL INSTRUCTIONS
PAGE 3 OF 5
CUSTOMER SATISFACTION PROGRAM 25P01-S1

a. Right click on the USB flash drive.

b. Select Format, select exFAT for the File System.

c. Select Default Allocation Size for the Allocation Unit Size.

2227A

FIGURE 1

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT

TECHNICAL INSTRUCTIONS
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CUSTOMER SATISFACTION PROGRAM 25P01-S1

TECHNICAL INSTRUCTIONS
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CUSTOMER SATISFACTION PROGRAM 25P01-S1

Important Information for Module Programming

Bestseller No. 1

Autel Scanner MaxiCOM MK808BT PRO, 2025 2.0 Full Bidirectional Diagnostic Tool as MK900 MX900 MK900BT, Pro Ver. of MK808S MX808S, 3000+ Test, 28+ Service, All System, Brake Bleed, Injector Coding, FCA

🔥🔥🔥【2025 Autel Impressive MK808BT PRO, Powerful And Cost-Effective Than Autel MK808S MK900 MX900 MK900BT MX808S】Upgraded of the wired OBD2 code reader MaxiCOM MK808S MK808, functioning as MK900BT (save 100+USD), Autel scanner MK808BT PRO features bidirectional control as MS906 PRO, making it the most powerful & cost-effective Autel bidirectional scanner. It makes a great leap: 28+➡40+ Resets, 50+➡3000+ Active Tests, 2G➡4G, 16G➡64G, 0.9m➡10m working range, eli.minating cable limit. 7in user-friendly UI for BT506 battery test(NOT by other maxicom 808 900 series cable OBD scanners like: Autel MK808 MK808Z MK900 Autel MX808, etc.).
👍【New Next-Level Bidirectional Control, 50➡3000+ Tests, Same As MS906 PRO】Unlike the Autel MS906BT MS906 DS808 MP808 MK808 and MX808 car diagnostic scanners, which offer only 50 functional tests, the Autel bidirectional scan tool MK808BT PRO features over 3000 active tests. These tests are widely used on car subsystems to help technicians quickly check if the car's actuators are functioning properly. Such as ABS, windows, rearview mirrors, wipers, sunroofs, fuel injectors, AC clutches, coolant fans, radiator fans, coolant pumps,etc. Warm Note📢: All functions are vehicle-specific, not universal to all vehicles,pls send VIN to 📞auteldirect @ outlook . com📞check compatibility before order.
👍【28+➡40+ Hot Services for 150+ Makes】Autel scan tool MK808BT PRO, upgraded with a BT VCI Mini(valued at 120USD), surpasses the old wired OBDII scanner MK808S MK900, by providing a convenient 10m wireless working range, offering greater freedom and comfort compared to the 0.9m cable limit of the MK900 MK808S car scanner. New features include VIN Check across different modules for comparison and 40+ resets, such as injector coding, ABS autobleed, Oil reset, SAS cali.bration, BMS, throttle relearn, suspension adjustments,etc.
👍【All Available Module Diagnosis - OE-Level Scanner】The OE versatile OBDII scan tool MK808BT PRO escaner para autos effectively works with all car systems: ABS, ECM, BCM, SRS, TCM,etc. It identifies vehicles via AutoVIN/manual input/select, like S.nap-on tools, it can ✔read/clear 7000+ DTCs, ✔read ECU info, ✔view 5-in-1 live data, ✔perform active tests, and ✔reset services. ✔Reports can be shared via QR-code and printed, working globally and 21+ multilingual. Supports 150+ US/EU/Asian makes, with ongoing updates from 2023 to 2025. Note📢: The AutoVIN function usually works for post-2006 cars, depending on whether the vehicle's VIN is stored in the ECU. You can always do manual input/select.
🏆【Test Battery with BT506 (MK808S MK900 are Not Supported)】Autel MK808BT PRO diagnostic scan tool, when paired with the BT506, performs professional cranking/ charging system tests and in-vehicle and out-of-vehicle battery tests with 98%+ accuracy, thanks to advanced adaptive conductive - significantly higher than the market average of 50%. Tests all 6V/12V batteries with 100-2000 CCA, incl. popular types: Flooded, AGM, AGM Spiral, EFB, GEL batteries. Compatible with CCA, CA, SAE, EN, IEC, DIN, JIS and MCA standards.

Bestseller No. 2

Autel Scanner MaxiCOM MK808S: 2025 Bidirectional Tool as MK808BT Pro MX808S M808Z, Function as MaxiCheck MX900, 28+ Service, Active Test, All System Diagnose, Injector Coding, FCA Autoauth Android 11

🔥🔥🔥【2025 NEWLY RELEASED BI-DIRECTIONAL CONTROL】As the 2025 upgraded version of MaxiChek MX808, our Newest MK808S auto diagnostic scanner for all cars inherits the powerful Bi-directional Control which makes it the most cost-effective Autel scanner (without breaking the bank, same as MP900BT and MS906 PRO). Active test is widely used on car subsystems to help you check if the car actuators are all in good condition. Such as windows, rear mirrors, sunroof, wipers...
【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel versatile OBDII scanenr MK808S, full level-up of MX808, work as MX900, MK900, MK900BT, supports 150+ car brands worldwide & FCA AutoAuth. Like the OBD2 code reader MaxiCOM MK808BT Pro, MK808S is equipped with 28+ hot services including Oil Reset, SAS Calibration, ABS Bleeding, Injector Coding, Battery Registration, etc. MK808S ranks top in professional automotive tablets and keeps updating to support more newer modes from 2023 to 2025.
【ALL SYSTEM DIAGNOSTICS, FACTORY-LEVEL SCANNER】The MK808S dealer-level scanner, like Snap-on tools, effectively works all cars for all system diagnostics. It reads/clears codes, provides ECU info, displays 5-in-1 Live Data, performs active tests, and special functions for all available modules. With a few clicks, you can easily understand the vehicle's condition. The convenient Wi-Fi printing feature allows you to generate a detailed report, highlighting the exact nature of the problem.
【AUTO SCAN & AUTOVIN, 5X FASTER】How much have you spent on car maintenance? Even a minor issue can take up a significant amount of time. The MK808S is designed to improve your work efficiency. With its AutoVIN technology, you can identify your vehicle's make, model, and year information with just one click. The convenient AutoScan feature automatically scans all of the vehicle's ECUs and detects any fault codes. Check AutoVIN compatibility, please contact us at 📞 MotorzoneUS @ outlook . com 📞
【WHY MK808S STANDS OUT】✅Autel's escaner automotriz professional, MK808S, provides the same funcntions as the MK808BT PRO at a lower cost. MK808S not only helps you save on subscription expenses (124.5 USD vs. 150 USD) but also ensures flawless utilization of all functions even without updates. ✅As Autel's flagship model, MK808S is the upgraded version of the old MX808 MK808BT. It covers global coverage for 150 car brands, making it a versatile and cost-effective choice.

Bestseller No. 3

Autel Scanner MaxiCOM MK900BT, 2025 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS

🔥🔥🔥【2025 AUTEL FLAGSHIP MK900BT MK900-BT, NEW MODEL OF MK808S MK900 MX900 MK808BT MX808S】2025 newest Autel MK900BT retains all features of MK808S MX900 MX808S MK808Z MK808Z-BT MK808K-BT, while EXTRA added powerful functions (value 2000+ bucks). The Pro-level Autel MK900BT makes a big leaps: 28+➡40+, 50+➡3000+ Active Tests, 2025 NEW✅CAN FD & DOIP protocols ✅Pre&Post diagnostic report ✅WIFI Print ✅Auto VIN&Auto Scan 2.0 ✅Scan VIN/ License ✅Battery Test(BT506). Enjoy larger 8in 1280*800 user-friendly UI (replace 7in Mini MK808S MK808Z MP808S), optimized 7000mAh battery ensures full-day work (MK808Z-BT MK808K-BT only 5000mAh), 2G➡4G,16G➡64G, 33feet working range remo.ves cable restrictions.
🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS906 PRO】Differ from MS906BT MS906 MP808 MK808 MX808 MK808BT only 50 tests, Autel scanner MK900BT escaner automotriz professional offers 3000+ active tests, it can send command to ECUs & monitor actuators operation, quickly locating faulty components. Bidirectional scanning takes your diagnostics to the next level with menu lists 3000+ active tests, such as windows, rear mirrors, sunroof, wipers, fuel injector, coolant fans, radiator fan, AC clutch, coolant pump and more.
🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full level-up of OBD2 code reader MaxiCom MK808S MK808 MK808Z MX808S MK808Z-BT with 28 service, Autel scan tool MK900BT/ MK900-BT offers 40+ maintenance service on 150+ brands 10,000 vehicles from 1996-2024-2025. Hottest Services like: Oil Reset, ABS Bleed, SAS Calibration, Injector Coding, SRS, Throttle Reset, Gearbox Reset, Battery Registration etc. Added 12+ advanced resets: rain slash light sensor reset, HVA.C/ SUS calibration etc. Welcome to send Vehicle Make>Model>Year>VIN>Functions you required to 📞autelsupply @ outlook . com📞 check compatibility.
🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE/ AUTO VIN】2025 new release Autel MaxiCOM MK900-BT scan tool embodies all system diagnostic with its 8in display for all vehicles. Like Sna.p-on tools, it can perform ✔Read/Clear Codes✔Displays 5-in-1 Live Data✔Record & Playback Data✔Retrieve Info on all available systems like ABS ECM BCM SRS TCM etc. In addition to Auto VIN technology, Autel MK900BT adds Scan License/ Auto Scan 2.0 to identify vehicle’s VIN/ license, make, year, model, no need manual input; One-click WiFi Printing of Pre&Post comparison diagnostic reports, highlight root causes of problems.
🔥📢【2025 NEWER CAN FD&DOIP + WIFI PRINT+ PRE&POST SCAN】Autel MaxiCOM MK900BT offer top features typically found only on 2000+ buc.ks table.ts. New protocols CAN FD &DOIP: ✅CAN FD works for GM (2019+) ✅DOIP works for Volv.o 2018+, Jaguar&Land Rover 2017+, BM.W F&G chassis models. ✅WIFI Print One-Click✅Pre&Post Scan, output logical diagnostic contr.ast reports for sharing to your clients. ✅Autel Cloud server offers infinite space to save repair data, never loose data anymore. Upgrade Autel V150 offers 33ft wireless diagnose, stable and faster than MK900 MK808S MK808.

Bestseller No. 4

Autel Professional OBD2 Scanner AL319 Code Reader, Enhanced Check and Reset Engine Fault Code, Live Data, Freeze Frame, CAN Car Diagnostic Scan Tools for All OBDII Vehicles After 1996, 2025 Upgraded

【TURN OFF CEL】 This AL319 car diagnostic tool supports Reading DTCs, displaying Live Data, Freeze Frame & I/M Readiness etc to figure out the root cause of the Check Engine Light (CEL) and turning it off, to help you detect any potential problems, and to avoid excessive costs for unnecessary repairs.
【EXTENSIVE APPLICATION】 Autel AL319 Compatible with 7 languages (English, French, Spanish, etc.) and various post-1996 OBD II protocol vehicles (Toyota, Nissan, Honda, Ford, etc.), this OBD II scanner provides accurate and fast diagnosis for worldwide car owners.
【FOR END USER & DIYERS】 This error code reader AL319 is “plug and play” and comes with an easy interface. Even if you’re not familiar with vehicle repair, you can quickly take control of this obd2 scanner, and get the information you want.
【USER-FRIENDLY DESIGN】 This check engine code reader features a patented One-Click I/M Readiness, TFT color display, built-in speaker, LED Indicator etc. The cable is long enough without being too long and getting in the way. No batteries are needed.
【HIGH-QUALITY SERVICES】 12 months warranty from the date of purchase and lifetime free update are offered by this Automobile OBDII scan tool. Welcome to contact us via Q&A, email, or hotline, and our after-sale-service team for technical support.

Bestseller No. 5

Autel Scanner MaxiCOM MK900: 2025 Same as MK900BT MK900-BT MX900 Bidirectional Diagnostic Tool, 8in Up of MK808S MK808BT Pro MX808S MK808Z, 3K+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA

🇺🇸【2025 Flagship Scanner MK900, Combo. of MK808BT PRO MK808S MK808Z MX900 MK900BT】Lagging operation? Limited functions? Few cars supported? You won't see them in 2025 MK900. All-round upgraded ver. of the MK808Z-BT/MK808BT PRO: 28+➡40+ Special Functions; 100+➡150+ Brands Coverage; 1000+➡3000+ Active Tests; Android 10.0➡11.00; 16G➡64G Memory. [✅2025 NEW] CAN-FD/DoIP for new models; Scan VIN/License for 5X-faster VIN Access; Autel Cloud Manage. 1 year upgrades and renew weekly/monthly.
🥇【40+ Services, Autel MK900 Made for Workshops】As the 2025 update, escaner automotriz MK900 offers 40+ services for 10,000 vehicles from 1996-2025, surpassing the MK808BT Pro's 28 services. For 500+ bucks, you can get 2000+ bucks worth of functions as Elite II Pro & MS908S Pro II: Oil_Rest/DP.F/SAS/TPMS/BMS/Injector/Throttle/Suspension/Brake_Bleed/TEC-learn/Headlamp/WIN_DR_ROOF/Seat/Lang_Change/CHG_TIRE_SIZE/Airbag_Reset/Trans Adaptation etc. Same as MK900BT MK900-BT, but more cost-effective.
🌎【3000+ Active Tests, 150 Makes Support】What if you don’t have a bidirectional scan tool? 5X times longer to find faults. And, have to tear your vehicle apart in serious cases! That’s why you need this obd2 automotive scanner diagnostic tool: 3000+ active test menu & lighting-fast processing & widest-ever 150+ makes coverage. 3000+ actuators that you can directly test: EVAP/VTEC/ETCS (TAC)/Radiator FAN/AC Clutch & Compressor/Injectors/VTC/Cylinder/Starter/Turbocharger and more.
⚡【OE All System Diagnosis, Seconds to Get VIN】Decode 7000+ not only generic but also enhanced DTCs from ABS, Airbag, Transmission, TPMS … all systems found in today's cars; this car computer code reader also allows rapidly identifying most 2006+ cars (AutoVIN + Scan VIN/License), and instant diagnostics with only ONE tap. Want to review reports anytime? Use this OE-level scanner to upload diagnostic reports in cloud, or print them out on paper through a connected Wi-Fi printer.
🆕【NEW DoIP & CAN-FD, 150+ Brands Coverage】You can always trust Autel scanners: #1 car coverage in industry, superior to most scanner automotriz. If you work on diverse makes/models worldwide, this 2025 Autel MK900 will satisfy you. It’s got the same vehicle coverage as high-end Autel scanners value at 2000 bucks: 150 brands (EU/US/Asian), US top-selling models (1996-2025), FCA & Renault SGW, DoIP & CAN-FD (won't see in equal-level bidirectional scan tools). NO-IP limited version of MX900.

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Last update on 2025-05-06 / Affiliate links / Images from Amazon Product Advertising API