NHTSA ID Number: 11017280
Manufacturer Communication Number: B510224
TSB/Document Date: 2025-04-28
Summary
A squeaking sound is heard when folding either of the exterior mirrors assemblies in or out.
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TSB/Document ID: B510224
- Identifier the manufacturer uses to identify the communication and the way it can be located by those searching for it.
Replacement Service Bulletin Number:
- Replacement service bulletin number.
MFR Communication Date: 2025-04-22
- Date the communication was disseminated by the manufacturer.
MFR Internal Campaign ID/Software Version:
- Manufacturer's unique identifier for the service campaign if this communication is a related one.
Communication Type: Service Bulletin/Repair Instructions
- Service Bulletin / Repair Instructions - Service Campaign - Warranty Program / Extension - Over The Air - Emissions - Other
NHTSA Components: STRUCTURE:BODY
- NHTSA Component(s) of the products involved in communications.
MFR Component System:
- Manufacturer's top-level component of the products involved in communications.
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4/28/25, 2:16 PM 51 02 24_SQUEAKING SOUND FROM THE EXTERIOR MIRROR ASSEMBLY WHEN FOLDING IN OR OUT SIB 51 02 24 SQUEAKING SOUND FROM THE EXTERIOR MIRROR ASSEMBLY WHEN FOLDING IN OR OUT 2025-04-22 This Service Information Bulletin (Revision 3) replaces SI B51 02 24 dated February 2025. What’s New: Update to attachment ☐ THIS REPAIR IS MOBILE FRIENDLY MODEL E-Series G45 G60 G90 G99 Model Description X3 Sports Activity Vehicle 5 Series Sedan M5 Sedan M5 Touring SITUATION A squeaking sound is heard when folding either of the exterior mirrors assemblies in or out. Note: Please see attached video V51 02 24. CAUSE Unfavorable tolerance positions within the exterior mirror assembly. CORRECTION Clean and lubricate the sliding surface of the exterior mirror assembly. PROCEDURE 1. Verify that the customer’s vehicle has this issue. 2. Manually fold the exterior mirror assembly inwards (see photo 1 in the attachment). 3. Clean the sliding surface on the exterior mirror assembly and apply PF1 lubricant (see photo 2 in the attachment) 4. Manually fold the exterior mirror assembly outwards (see photo 3 in the attachment). 5. Clean the sliding surface on the exterior mirror assembly and apply PFI lubricant (see photo 4 in the attachment). 6. If the sound is still present, replace the affected exterior mirror assembly. PARTS INFORMATION Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK or AIR which considers specific equipment and/or options. Part Number Refer to ETK/AIR Refer to ETK/AIR 83 23 0 309 627 Description Exterior mirror assembly (Driver) Exterior mirror assembly (Passenger) Lubricant PF1 (50 gr/1.75 oz) Quantity If needed If needed Sublet as needed CLAIM INFORMATION Copyright ©2025 BMWof North America, Inc. about:blank 1/4 4/28/25, 2:16 PM 51 02 24_SQUEAKING SOUND FROM THE EXTERIOR MIRROR ASSEMBLY WHEN FOLDING IN OR OUT Covered under the terms of the BMW
of North America, Inc.
about:blank
1/4
4/28/25, 2:16 PM
51 02 24_SQUEAKING SOUND FROM THE EXTERIOR
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