SSM 53564 Service Bulletin/Repair Instructions

NHTSA ID Number: 11016914

Manufacturer Communication Number: SSM 53564

TSB/Document Date: 2025-04-09

Summary

Some 2024-2025 Explorer vehicles built on 01-Feb-2024 and through 31-Jul-2024 may exhibit a rattle/clunk/knock noise from the front suspension at low speeds between 8-30 mph (13-48 km/h) over bumpy or uneven pavement while driving straight.

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"TSB/Document ID" - Identifier the manufacturer uses to identify the communication and the way it can be located by those searching for it.

SSM 53564

"Replacement Service Bulletin Number" - Replacement service bulletin number.

"MFR Communication Date" - Date the communication was disseminated by the manufacturer.

2025-04-03

"MFR Internal Campaign ID/Software Version" - Manufacturer's unique identifier for the service campaign if this communication is a related one.

"Communication Type" - Communication Type. Valid values are below:

Service Bulletin / Repair Instructions
Service Campaign
Warranty Program / Extension
Over The Air
Emissions
Other

Service Bulletin/Repair Instructions

"NHTSA Components" - NHTSA Component(s) of the products involved in communications.

UNKNOWN OR OTHER

"MFR Component System" - Manufacturer's top-level component of the products involved in communications.

"MFR Component Subsystem" - Manufacturer's component subsystem of the top-level component identified above.

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