NHTSA ID Number: 10164904

Manufacturer Communication Number: T-SB-0107-19

TSB/Document Date: 2019-09-16


Summary

TSB: Some 2019 model year RAV4 vehicles may exhibit a hesitation on acceleration from a slow roll or rolling stop under the following conditions. * 6 mph or below * Immediately following a 3 * 1 downshift * Less than 40% accelerator pedal application The Engine Control Module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the potential for hesitation. Follow the Repair Procedure in this bulletin to update the ECM calibration. NOTE This Service Bulletin requires a drive pattern to be performed after the calibration update is completed. The proper execution of these drive patterns is necessary for the drivability updates to take effect. Refer to the Repair Procedure for drive pattern details.


If the PDF is very large in size, it may not load in the preview below.

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [415.26 KB]


If the (TSB) Technical Service Bulletin/Document PDF does not show in the preview, download or view it on the NHTSA Website

Click on the (+) Plus Sign

Then Click on Associated Document(s)

More Information on this Technical Service Bulletin (TSB) on the NHTSA Website

View or Download (TSB) Technical Service Bulletin PDF


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


"TSB/Document ID" - Identifier the manufacturer uses to identify the communication and the way it can be located by those searching for it.

T-SB-0107-19


"Replacement Service Bulletin Number" - Replacement service bulletin number.


"MFR Communication Date" - Date the communication was disseminated by the manufacturer.

2019-08-15


"MFR Internal Campaign ID/Software Version" - Manufacturer's unique identifier for the service campaign if this communication is a related one.


"Communication Type" - Communication Type. Valid values are below:

Service Bulletin / Repair Instructions
Service Campaign
Warranty Program / Extension
Over The Air
Emissions
Other

Service Bulletin/Repair Instructions


"NHTSA Components" - NHTSA Component(s) of the products involved in communications.

ENGINE AND ENGINE COOLING


"MFR Component System" - Manufacturer's top-level component of the products involved in communications.


"MFR Component Subsystem" - Manufacturer's component subsystem of the top-level component identified above.




T-SB-0107-19

August 15, 2019

Hesitation On Acceleration From a Slow Roll or Rolling
Stop
Service
Category

Engine/HybrideBay System

Section

Engine Control

Market USA

Applicability
YEAR(S)

MODEL(S)

2019

RAV4

ADDITIONAL INFORMATION

Introduction

Some 2019 model year RAV4 vehicles may exhibit a hesitation on acceleration from a slow roll or
rolling stop under the following conditions.


6 mph or below



Immediately following a 3 – 1 downshift



Less than 40% accelerator pedal application

The Engine Control Module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been
modified to reduce the potential for hesitation. Follow the Repair Procedure in this bulletin to
update the ECM calibration.
NOTE
This Service Bulletin requires a drive pattern to be performed after the calibration update is completed.
The proper execution of these drive patterns is necessary for the drivability updates to take effect.
Refer to the Repair Procedure for drive pattern details.

© 2019 ToyotaeBay Motor Sales, USA

Page 1 of 8

T-SB-0107-19

August 15, 2019

Page 2 of 8

Hesitation On Acceleration From a Slow Roll or Rolling Stop
Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

04

74

89661-4A680
89661-42Z90
89661-4A530
89661-42Z70
EG1910

Engine ECU Reprogramming

89661-4A630
1.4
89661-0R820
89661-0R730
89661-0R410
89661-0R700
89661-0R430

APPLICABLE WARRANTY
 This repair is covered under the ToyotaeBay Federal Emission Warranty. This warranty is in effect for
96 months or 80,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.

© 2019 ToyotaeBay Motor Sales, USA

T-SB-0107-19

August 15, 2019

Page 3 of 8

Hesitation On Acceleration From a Slow Roll or Rolling Stop
Parts Information
PART NUMBER
WMI

DRIVETRAIN

GRADE
PREVIOUS

4WD
JTM

PART NAME

QTY

Computer, Engine
Control (ECM)

–

Authorized
Modifications Labels

1

NEW

LE

89661-4A680 89661-42Z00

XLE

89661-42Z90 89661-42Z20

Limited/
Adventure

89661-4A530 89661-42Z10

LE/XLE

89661-42Z70 89661-42Y90

Limited

89661-4A630 89661-42Y80

LE

89661-0R820 89661-0R600

XLE

89661-0R730 89661-0R620

Limited/
Adventure

89661-0R410 89661-0R630

LE/XLE

89661-0R700 89661-0R610

Limited

89661-0R430 89661-0R580

–

00451-00001-LBL

2WD

4WD
2T3

2WD
–

–

NOTE
 The ECM (PCM) should NOT be replaced as part of the Repair Procedure.
 Authorized Modifications Labels may be ordered in packages of 25 from the Materials
Distribution Center (MDC) through Dealer Daily – Parts – Dealer Support Materials Orders.

© 2019 ToyotaeBay Motor Sales, USA

T-SB-0107-19

August 15, 2019

Page 4 of 8

Hesitation On Acceleration From a Slow Roll or Rolling Stop
Required Tools & Equipment
REQUIRED EQUIPMENT

SUPPLIER

Techstream ADVi*
Techstream 2.0
Techstream Lite
Techstream Lite (Green Cable)

PART NUMBER

QTY

TSADVUNIT
ADE

TS2UNIT

1

TSLITEPDLR01
TSLP2DLR01

*Essential SST.

NOTE
 Only ONE of the Techstream units listed above is required.
 Software version 14.10.028 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer
Equipment (ADE) at 1-800-368-6787.
 Use Techstream or an approved J2534 interface to perform flash reprogramming updates.
Visit techinfo.toyotaeBay.com for more information regarding J2534 reprogramming.

SPECIAL SERVICE TOOLS (SST)

PART NUMBER

QTY

GR8 Battery Diagnostic Station*
or Battery Diagnostic Tool*

00002-MCGR8
or DCA-8000P T

1

*Essential SST.

NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.

© 2019 ToyotaeBay Motor Sales, USA

T-SB-0107-19

August 15, 2019

Page 5 of 8

Hesitation On Acceleration From a Slow Roll or Rolling Stop
Calibration Information
CALIBRATION ID
DRIVETRAIN

GRADE
PREVIOUS

NEW

896634A05000
LE

8966342S9000 / 896654281000
896654274000
8966342T6000

4WD

XLE

8966342T1000 / 896654282000
896654264000
8966342Y8000

Limited/Adventure

8966342T0000 / 896654282000
896654264000
8966342E2000

LE/XLE

8966342M8000 / 896654280000
896654270000

2WD
8966342Z8000
Limited

8966342M7000 / 896654280000
896654270000

Repair Procedure

1. Confirm the condition exists.
Using Techstream, does a hesitation occur with ALL of the following conditions?


6 mph or below



Immediately following a 3 – 1 downshift



Less than 40% accelerator pedal application

 YES — Continue to step 2.
 NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.

© 2019 ToyotaeBay Motor Sales, USA

T-SB-0107-19

August 15, 2019

Page 6 of 8

Hesitation On Acceleration From a Slow Roll or Rolling Stop
Repair Procedure (continued)

2. Use Techstream to confirm if the ECM (PCM) calibration has been updated and check for the
Authorized Modifications Label affixed to the vehicle in the location shown below.
Is the calibration ID listed in Techstream and on the label the latest ECM (PCM) calibration?


YES — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.



NO — Continue to step 3.

Figure 1. Location of Authorized Modifications Label on 2019 RAV4

TOYOTAeBay MOTOR CORPORATION
AUTHORIZED MODIFICATIONS
THE FOLLOWING MODIFICATIONS HAVE BEEN MADE:
1
2

THESE MODIFICATIONS HAVE BEEN APPROVED
AS APPROPRIATE BY EPA AND CARB
3

DEALER CODE:
CHANGE AUTHORITY:

4

DATE:

5

1

Replacement ECM (PCM) Part Number
(e.g., 89661-0R580)

4

Date Completed

2

New Calibration ID (e.g., 8966342M7000)

5

This SB Number

3

Dealer Code

© 2019 ToyotaeBay Motor Sales, USA

T-SB-0107-19

August 15, 2019

Page 7 of 8

Hesitation On Acceleration From a Slow Roll or Rolling Stop
Repair Procedure (continued)

3. Flash reprogram the ECM (PCM).
NOTE
 The battery diagnostic tool MUST be used in Power Supply Mode to maintain battery voltage at
13.5V while flash reprogramming the vehicle.
 For details on how to use the battery diagnostic tool, refer to the DCA-8000 Instruction Manual
located at TIS – Diagnostics – Tools & Equipment – Battery Diagnostics.

Follow the procedures outlined in Service Bulletin T-SB-0134-16, Techstream ECU Flash
Reprogramming Procedure, and flash the ECM (PCM) with the NEW calibration file update.

4. Prepare and install the Authorized Modifications Label.
A. Using a permanent marker, enter the following information on the label:


ECM (PCM) part number [Refer to the Parts Information section for the NEW
PART NUMBER]



Calibration ID(s) [Refer to the Calibration Information section for the
NEW CALIBRATION ID]



Dealer Code
Repair Date
Change Authority [This bulletin number]




B. Install the Authorized Modifications Label onto the vehicle at the location shown in
Figure 1. The Authorized Modifications Label is available through the MDC,
P/N 00451-00001-LBL.

© 2019 ToyotaeBay Motor Sales, USA

T-SB-0107-19

August 15, 2019

Page 8 of 8

Hesitation On Acceleration From a Slow Roll or Rolling Stop
Repair Procedure (continued)

NOTE
 This Service Bulletin requires a drive pattern to be performed AFTER the calibration update is
completed. The proper execution of these drive patterns is necessary for the modification to take
effect as soon as possible. Step 5 describes the drive pattern details.
 When performing step 5, you MUST take the vehicle to a safe, open area and/or low traffic location
to perform the drive pattern.
 Use care when viewing Techstream and performing the drive patterns. Consider using another
technician for Techstream confirmation of Shift Status.

5. Drive the vehicle to a safe and appropriate location where the following drive patterns can be
performed. Then, perform the following drive patterns.
A. From a speed of 18 – 22 mph, apply consistent braking to decelerate to 0 mph in
3 seconds. Complete this pattern 15 times.
(1) Using Techstream, monitor the transmission shift status and ensure that the vehicle
shifts from 3rd – 1st gear (skip 2nd gear) during each deceleration attempt.
B. From a speed of 18 – 22 mph, apply consistent braking to decelerate to 0 mph in
15 seconds. Complete this pattern 15 times.
(1) Using Techstream, monitor the transmission shift status and ensure that the vehicle
shifts from 3rd to 2nd to 1st gear during each deceleration attempt.
6. Return the vehicle to the customer and explain that the transmission shift schedule has been
modified and should adapt to the customer’s driving habits as the vehicle is driven.

© 2019 ToyotaeBay Motor Sales, USA



Bestseller No. 1
KINGBOLEN Ediag Elite OBD2 Scanner Bluetooth, Bi-Directional Control Scanner All System Diagnostic Tool for iOS & Android, 15+ Hot Reset, CANFD Protocol, FCA AutoAuth, No Subscriptions Lifetime Update
  • OBD2 Bluetooth Scanner Lifetime Update: Ediag Elite offers revolutionary Advantage Lifetime Updates with unlimited access to the superior 15+ reset service, bi-directional testing and full system diagnostics.The Ediag Elite is an excellent Bluetooth OBD2 scanner diagnostic tool ideal for DIY's and private car owners.
  • Bi-Directional Control for Quickly Locating Problems: The Bi-Directional Scan tool allows you to send commands directly from your smartphone to your vehicle's ECU for active testing. This feature helps to quickly narrow down problems such as air conditioning clutches, windows, doors, sunroofs, etc., reducing diagnostic time for mechanics and helping DIY users locate faults more easily. In addition, Ediag Elite provides fault analysis and repair guidance to help you solve problems efficiently.
  • 15+ Maintenance Resets: The current version introduces 15+ popular special features: Oil Reset, Headlight Matching, Bleeding Reset, TPMS Reset, BMS Reset, Gear Box Relearn, EGR Learning, Throttle Learning, Injector Coding, SAS Reset and more special functions in system diagnose menu. These functions make it easy for owners to carry out the necessary maintenance and servicing, ensuring that your vehicle stays in top condition, prolonging its service life and preventing common problems and breakdowns. Note: The Special function vary by model& year, Reach us via support@kingbolen.c o m to check compatibility.
  • Wide Compatibility Can-FD & FCAeBay Autoauth: Compatible with GM, FordeBay, ToyotaeBay, ChryslereBay, HondaeBay, MazdaeBay, NissaneBay, MitsubishieBay, HyundaieBay, KIAeBay with standard OBD2 port from 1996 to newer. More car brands and features will be released gradually. Newest Ediag Elite scanner supports CANFD Protocol and FCAeBay cars. Note: Coverage may vary on different vehicle by model& year ,Please contact us via support@kingbolen.c o m to confirm compatibility before purchase.
  • Perfect for Monitoring The Health of Your Vehicle: Ediag Elite is designed to make vehicle maintenance simple and efficient. With intelligent AutoVIN quick recognition, it is easy to connect to your car without the need for manual input. Real-time data is visualized in a variety of formats, including graphs, numeric, meter displays and clear 4-in-1 data charts, allowing you to effortlessly monitor real-time performance. Data logging/reporting is available for playback and further analysis.
Bestseller No. 2
KINGBOLEN OBD2 Scanner Bluetooth, K7 Wireless Bidirectional Scan Tool with 3Yrs F.Ree Update(Worth 300), ECU Coding, 31+ Resets, All Systems Car Diagnostic Scanner, FCA AutoAuth, Crankshaft Relearn
  • 2025 Newest Top-tier Car Scanner: KINGBOLEN K7 diagnostic scan tool is equipped with most capabilities for daily repair/maintenance: Wireless diagnosis via Bluetooth, Bidirectional Control Test, ECU Online/Offline Coding, Customization, 31+ Restes, PMI for FordeBay, LincolneBay, MazdaeBay, Global version for 100+ brand vehicles and 17 languages, no area limit, FCAeBay AutoAuth, 3-year Fr-ee Software Upgrade. After 3 years, it will continue to work with the last update version, but online functions can't be available
  • OE-Level Full Systems Scan Tool: K7 professional diagnostic scanner with AUTO VIN can do one-click to scan ECUs on most of vehicles, like PCM, ECM, EPS, BCM, TPMS, SAS, A/C system... to read/clear code, view live data, freeze frame, read ECU info. 4-in-1 data stream graphics can make data viewing more intuitive. Detailed diagnostic reports will help you easily master the car situation as it can be shared by bluetooth or email! Adding workshop information can help your customers to know more
  • Bi-Directional Control Test/Active Test: Bi-directional scan tool Kingbolen K7 can perform real active test that can send commands to the vehicle's ECU to drive the actuators to work, like window, rear mirrors, sunroof, door, solenoids, wipers, headlamp, etc, helping you quickly find out bad parts and pinpoint faulty issues. K7 bidirectional scanner will be a good choice to sav* money and time on car repairs when performing complex maintenance and repair
  • Advanced ECU Online/Offline Coding: ECU Coding allows you to refresh hidden functions to optimize vehicle performance, customize vehicles, match the replaced components with ECU. In contrast to similarly priced products that only support Offline Coding, the KINGBOLEN K7 diagnostic tool can do Variant coding for Benz and also supports Online Coding which can send coding values directly from the server, faster and more accurate. (Note: please check compatibility before order.)
  • 31 Reset Functions: Experience tells us that just a small repair service may cost a lot of money. Kingbolen K7 is a professional automative OBDII scanner with 31 common maintenance services like Oil /SAS/EPB/TPMS Reset, Battery Matching, ABSeBay Bleeding, Injector Coding, etc. It effectively handles most of the car reset and relearning jobs, perfect for experienced DIYers and mechanics. NOTE: Functions in the menu vary across vehicles. Kindly check the compatibility before purchase
SaleBestseller No. 3
KINGBOLEN OBD2 Scanner Bluetooth, All System Bidirectional Control Car Diagnostic Tool for Toyota/Lexus, No Subscription Fee, SOLOSCAN Code Reader for iOS & Android, All Reset Service, ECU Coding
  • 【Lifetime Free, All-In-One Car Scanner for ToyotaeBay LexuseBay Models】As a specialized diagnostic tool for ToyotaeBay & LexuseBay, this 2025 newest KINGBOLEN SOLOSCAN provides In-depth All systems diagnostics, F.ree Full Reset Functions, Powerful Bi-directional Control, ECU Coding, Lifetime F.ree Update, 22 Languages, No IP Limited, etc. Bluetooth technology allows the obd2 scanner to be linked to your cell phone easily, showing what's wrong and how to fix it, so you can understand your car's health anytime, anywhere!
  • 【OE-Level Full System Diagnostics】This bluetooth obd2 scanner provides in-depth diagnostic information for all available modules including TCM/ECM/ABSeBay/BCM/SAS/EPB/Fuel...systems. Soloscan can read ECU info, read/clear codes, view data stream, retrieves freeze-frame, do active functional test and print the diagnostic report you need. Master cars situation with a few simple clicks!
  • 【Powerful Bi-Directional Control/Active Test】Kingbolen Soloscan car diagnostic scanner for ToyotaeBay & for LexuseBay, can send commands to vehicle systems/components to identify potential problems and test their working status. You don't need to tear things apart they can be tested electronically like opening and closing of the sunroof and things of that nature.
  • 【Advanced ECU CODING Function】This bidirectional scan tool supports Component Matching, Customize OE-settings, Flash Hidden Feature, Optimize car performance. You can activate higher-level functions or disable annoying features, like Auto Rear Mirror Folding, Auto Door Lock/Unlock, Daytime Running Light, etc.*NOTE: Coding functions vary by model & year. Not for all models, please check compatibility before purchase.
  • 【All F-ree Maintenance Service】The diagnostic scan tool is equipped with powerful free reset services to perform after repair and maintenance, including Oil reset, EPB reset, SAS calibration, ABSeBay bleeding, injector code, TPMS reset, D.P.F Regen, etc. Enter from the all-system diagnostic menu to unlock more system special functions, and effectively handle the reset and relearn of most cars. Note: The Special function vary by model& year, Reach us via support@kingbolen.c o m to check compatibility.
Bestseller No. 4
KINGBOLEN Ediag Plus Bluetooth Scanner, All System Bidirectional Control OBD2 Diagnostic Scanner for iOS & Android with ECU Coding, CAN-FD Protocol, Auto VIN, 15+ Rest Functions, 1 Year Gratis Update
  • 【KINGBOLEN EDIAG Plus Bi-directional Control Bluetooth Scanner】KINGBOLEN Ediag Plus Bluetooth Scanner (Upgraded version of thinkdaig/ediag)equipped with 15+ resets, ECU coding, Bi-directional test, CAN-FD Protocol, Auto-VIN, full systems diagnosis, one year F-ree update. Bluetooth connection makes your phone becomes a smart diagnostic scanner with wider working range and you can operate the device conveniently.
  • 【Full Systems Diagnostic Tool】As an OE-Level full systems diagnostic tool, KINGBOLEN Ediag plus supports read/clear fault codes, read live data, view 4-in-1 live data of in text & graph, ECU information, read control module information, actuation tests and maintenance functions for ECM, ABSeBay, BCM, SRS, TCM, BMS, TPMS, SAS, A/C system etc..The diagnosis report reveals the fault codes fast, helps you located the related components efficiently.
  • 【15+ Special Service Functions】KINGBOLEN EDIAG plus obd2 scanner diagnostic tool covers almost all commonly used maintenance: Oil Light Reset, Battery Reset, SAS Calibration, Injector Coding, TPMS Reset, ABSeBay Bleeding, Electronic Throttle Learning, Headlight Matching, Sunroof Initialization, Suspension Matching, Transmission Learning and more advanced functions can be found in the car model.
  • 【ECU Coding】The KINGBOLEN EDIAG Plus diagnostic tool is used as an OE Level scanner. ECU Coding allows you to match replaced components with ECU data, hidden flash functions for BMWeBay, for GM, for Benz, etc. Whether you are a private owner or a professional technician, EDIAG Plus is a powerful and handy scanner tool for you. Coverage list may vary by car brand and model. Please check with us before placing an order.
  • 【Bidirectional Test】This EDIAG plus Bluetooth scan tool could send commands to and receive information from ECU of the vehicles to test the solenoids and actuators working status, which finds faults without using the vehicle controls and no need disassembling components, saving a lot of time to identify the root cause. You can use Bidirectional Test to check Window Up and Down/Wiper/Door Test, Rearview Mirror Test, Headlight Test and more.
Bestseller No. 5
KINGBOLEN K10 Elite Bidirectional Scan Tool with Topology Graph, Full Systems OBD2 Diagnostic Scanner with 40+ Resets, ECU Coding,FCA AutoAuth,SGW,ADAS,CAN-FD & DoIP, 2-Yr F-ree Update,Upgraded of K10
  • 【Advanced Diagnostic Device】KINGBOLEN K10 ELITE Car Code Reader is equipped with 10.0-Inch HD Touch Screen, Rear Camera 8.0MP, powerful Android 10.0 OS, 4+128GB Extended Memory, lasting 3.85V/12600mAh(7.7V/6300mAh)Battery and WIFI/Bluetooth Diagnostics. Supports Full System Diagnosis+ 40 Reset Services+ ECU Coding+ Active testing+ Remote Support+ Intelligent Diagnosis+ Modular expansion+ ADAS Calibration+ Topology map+ Guidance Function+ AUTO VIN. Enjoy maintenance and meet your needs easily!
  • 【OE-Level Full Systems OBD2 Scanner】KINGBOLEN K10 ELITE OBD2 scanner supports vehicle All Systems Diagnostic and OBD2 Full Function, it can Read/Clear Fault Codes, Read Live Data/Freeze Frame, Read Control Module Information, Actuation Tests and Reset Functions for TPMS,ECM,BCM,ABSeBay,SRS,TCM,BMS,SAS,A/C system etc.. The wired connection is more stable during use and is not easily interrupted. One-Click to scan all ECU, Applicable to maintenance technicians, repair shops & individual owner
  • 【Intuitive Topology Map Design】K10 Elite Diagnostic Tool introduces the innovation of Module Topology Mapping which illuminates the interplay between diverse vehicle modules and swiftly pinpoints faulty ones in a single glance. This feature slashes guesswork, enhances diagnostic every equipped systems to troubleshoot fault codes. Recommend to choose Smart Scan when use this function.It Support 5 Extended Modules and more, ADAS Calibration, CAN FD/DoIP+ FCAeBay SGW, Diagnostic Report QR code Share
  • 【40+ Services/Calibration/Relearn Functions】K10Elite Wired OBD2 Diagnostic Tool comes with 40+ Functions, Such as Oil, EPB, SAS, Throttle, BMS, TPMS Reset, ABSeBay Bleeding, Injector Coding, Fuel Trim Reset, Cylinder Power Balance, Crankshaft Sensors Relearn, Zero Point Calibration, Fuel Injector Balance, Stop/Start Reset, A/F Reset, Elec.Throttle Relearn etc. It can provides step-by-step maintenance Guide Function for VolkswageneBay/AudieBay/Skoda/Seats etc. FR-EE UPDATE for 2 YEARS,Additional Savings
  • 【Efficient Bi-Directional Control & ECU Coding】K10 ELITE can be used to verify diagnosis and pinpoint repairs needed with Powerful Active Tests, Such as Fuel Injector, Coolant Fans, Coolant Pump, Windshield Wipers, EGR Valve, Sunroof, Windows etc. It supports Online/ECU coding for vehicles, which helps to match and code after ECU replacement, personalized car settings including Light, ABSeBay Module etc. It can also unlock hidden functions like movement pointer, horn alerts, disable seat warning etc

This product presentation was made with AAWP plugin.


Last update on 2025-05-04 / Affiliate links / Images from Amazon Product Advertising API


 

61 queries in 2.083 seconds.