Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: PE24013

Date Opened: 2024-05-08

Date Closed: 2025-01-16

Manufacturer’s Name: FiskereBay Group Inc

Component Description: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Recall Campaign:

Summary Description: Inadvertent Automatic Emergency Braking


Summary

On May 8, 2024, the On??ce of Defects Investigation (ODI) opened PE24013 to investigate reports of inadvertent activation of the automatic emergency braking (AEB) system in model year (MY) 2023 FiskereBay Ocean vehicles manufactured by FiskereBay Group Inc. (FiskereBay). The complaints allege the activation of AEB without an apparent roadway obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. This sudden deceleration occurs without adequate warning or input from the driver. The braking applications range from momentary, partial application resulting in rapid loss of speed to full application, which brings the vehicle to a complete stop in the travel lane. ODI sent FiskereBay an Information Request (IR) letter on May 20, 2024. On June 17 and 19, 2024, FiskereBay and its affiliates filed a voluntary petition for relief under chapter 11 of the Bankruptcy Code. FiskereBay provided an incomplete response to the IR on July 1, 2024. Limited information pertaining to system validation and failure data was provided. FiskereBay subsequently requested more time to provide additional responsive files due to limited available resources. FiskereBay sent additional responsive files on September 9, 2024, September 17, 2024, and December 16, 2024, but Fisker's response did not contain sufficient information for ODI to fully evaluate the alleged safety defect. Further, on December 27, 2024, the FiskereBay employees with whom ODI had been corresponding informed ODI that all FiskereBay employees were being "dismissed" as of that date. ODI therefore does not anticipate receiving any further responsive submissions such that it can fully evaluate the reports that led to this investigation. ODI performed phone interviews and sent a survey to consumers to obtain more information and validate the allegations. Additionally, ODI reviewed allegations of the alleged safety defect that were submitted to various online forums. Most of these reports were similar in nature to the reports received by ODI. Some of the reports in online forums appear to be duplicative reports that were also submitted to ODI. Based on the responses received and analysis of similar online reporting, there was no clear trend in the following factors pertaining to the allegations: reoccurrence of events (i.e., single or multiple incidents), speed immediately prior to the event, whether the event concluded in a reduction of speed or a full stop, roadway conditions, and warning immediately prior to the event. To date, between the reports provided by FiskereBay and complaints made directly to the agency, ODI is aware of over 20 reports alleging inadvertent AEB activation. Before the employees were dismissed, Fisker's testing done in response to the inadvertent AEB allegations reportedly did not result in any inadvertent AEB activations. The "Manufacturer" and "Total" counts in the above table have been left blank because of a pending request for confidential treatment by FiskereBay that could not be timely addressed given the company's status. This information factored into ODI's investigation and analysis. The available information does not warrant further action at this time. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. Additionally, the Agency notes that the Vehicle Safety Act states: "A manufacturer's filing of a petition in bankruptcy under chapter 7 or chapter 11 of title 11 does not negate the manufacturer's duty to comply with section 30112 or sections 30115 through 30120 of this title," which include the recall provisions of the Act. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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NHTSA Action Number: PE24012

Date Opened: 2024-04-25

Date Closed: 2025-01-17

Manufacturer’s Name: FordeBay Motor Company

Component Description: ELECTRICAL SYSTEM:ADAS

Recall Campaign:

Summary Description: Collisions Involving FordeBay BlueCruise


Summary

On April 25, 2024, NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by FordeBay Motor Company (FordeBay). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped FordeBay MustangeBay Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 MustangeBay Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to FordeBay requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate to BlueCruise, as well as other FordeBay partial driving automation systems that offer lane and speed maintenance. In its response to ODI's IR, FordeBay stated that there are 2,539,962 FordeBay and LincolneBay vehicles (including subject and peer vehicles) equipped with a partial driving automation system within the scope of the request. The majority of these vehicles are equipped with a system that FordeBay calls Lane Centering Assist (LCA), which is a hands-on partial driving automation system that combines longitudinal control authority governed by Adaptive Cruise ControleBay (ACC) and lateral control authority governed by a steerable path. LCA is offered on a wide range of FordeBay and LincolneBay models beginning in model year 2019. Vehicles that are equipped with BlueCruise, the focus of this investigation, have LCA capability and additionally offer hands-free partial driving automation when certain conditions are met. Hands-free BlueCruise operation is only offered on certain roadways and system availability is geofenced using vehicle GPS. BlueCruise-equipped vehicles employ a camera-based driver monitoring system to determine driver attentiveness to the roadway. BlueCruise was introduced in model year 2021 and is currently available in a select range of FordeBay and LincolneBay vehicles. For BlueCruise- and LCA-equipped vehicles, both ACC and Pre-Collision Assist (PCA) features use a combination of camera and radar sensing technologies to detect and classify objects. ACC is specifically designed to detect vehicles (including cars, trucks, and motorcycles) and bicycles in front of the subject vehicle which are either stationary or moving in the same direction as the subject vehicle. Through this investigation, limitations in the detection of stationary vehicles in certain conditions have been identified. Specifically, due to the potential for false detection of stationary objects at long distances, FordeBay designed ACC to inhibit any response to reported stationary objects when the subject vehicle's approach speed is at or above 62 mph. Additionally, system performance may be limited when there is poor visibility due to insufficient illumination. In addition to reviewing Ford's response to ODI's IR, the agency conducted a review of crash and non-crash reports identified collectively through Ford's IR response, incident reporting through Standing General Order 2021-01 (SGO), and NHTSA vehicle owner questionnaires. In total, 32 crashes and 2,004 non-crash reports on subject and peer FordeBay vehicles were identified across manufacturer and ODI data sources. A detailed analysis of each crash was conducted including the review of any available police reports, photographs, data recovered from in-vehicle event data recorders, connected vehicle data, and/or other information. In both fatal collisions referenced in the PE24012 opening resume, the subject FordeBay MustangeBay Mach-E vehicle was traveling over 70 mph on a controlled-access highway during nighttime lighting conditions with hands-free BlueCruise engaged when it collided with a stationary vehicle. Analysis of data imaged from the vehicles' event data recorders demonstrates that in each incident, the driver did not apply the brakes or take evasive steering action, and no deceleration was initiated by either the BlueCruise system or PCA prior to impact. Through the agency's crash analysis, four additional frontal collisions were identified where the subject FordeBay impacted a stopped or slow-moving lead vehicle or another stationary object located in the travel lane. Two of these four incidents involved BlueCruise-equipped FordeBay MustangeBay Mach-E vehicles (included in the failure report summary along with the fatal collisions discussed above), while the other two involved other FordeBay models equipped with the LCA system. Additionally, a trend was identified through analysis of the non-crash reports relating to allegations that ACC (the longitudinal component of both BlueCruise and LCA) failed to detect and/or respond to a stopped or slow-moving lead vehicle. In these reports, consumers often describe that the absence of deceleration initiated by ACC was unexpected and required harsh manual braking or intervention from the PCA to avoid a frontal collision with the lead vehicle. Based on NHTSA's analysis, system limitations relating to the detection of stationary vehicles while traveling at highway speeds and in nighttime lighting conditions appear to be factors in collisions under investigation and several apparently similar near-miss, non-crash reports. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25001) to further investigate these system limitations and to evaluate drivers' ability to respond to scenarios that exceed system limitations. During the EA, the agency expects to, among other things, perform vehicle evaluations, review additional technical information, and perform additional analysis of related crashes and non-crash reports. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 502-7268, 502-7426, 502-6852, 502-8738.

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NHTSA Action Number: RQ24009

Date Opened: 2024-04-25

Date Closed: 0000-00-00

Manufacturer’s Name: TeslaeBay, Inc.

Component Description: ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE

Recall Campaign:

Summary Description: Recall 23V838 Remedy Effectiveness


Summary

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, TeslaeBay filed a Defect Information Report (Recall 23V838) applicable to all TeslaeBay models produced and equipped with any version of its Autopilot system, which TeslaeBay described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla's Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the safety defect, Tesla's Defect Information Report (DIR) explained that "the prominence and scope of the system's controls may be insufficient to prevent driver misuse," and TeslaeBay committed to the deployment of a multipart remedy aimed at improving system and engagement controls and reducing mode confusion. EA22002 (upgraded from PE21020) was opened to investigate whether Tesla's Autopilot contained a defect that created an unreasonable risk to motor vehicle safety and involved extensive crash analysis, human factors analysis, vehicle evaluations, and assessment of vehicle control authority and driver engagement technologies. The work conducted in these investigations aligns with Tesla's conclusion in its 23V838 recall filing. During EA22002, ODI identified at least 13 crashes involving one or more fatalities and many more involving serious injuries in which foreseeable driver misuse of the system played an apparent role. TeslaeBay filed Recall 23V838 to address concerns regarding the Autopilot system investigated in EA22002. Following deployment of the remedy in Recall 23V838, ODI identified concerns due to post-remedy crash events and results from preliminary NHTSA tests of remedied vehicles. Also, TeslaeBay has stated that a portion of the remedy both requires the owner to opt in and allows a driver to readily reverse it. TeslaeBay has also deployed non-remedy updates to address issues that appear related to ODI's concerns under EA22002. This investigation will consider why these updates were not a part of the recall or otherwise determined to remedy a defect that poses an unreasonable safety risk. ODI is therefore opening this Recall Query investigation to further evaluate the adequacy of the remedy for recall 23V838.

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NHTSA Action Number: DP24003

Date Opened: 2024-04-22

Date Closed: 2024-10-02

Manufacturer’s Name: Nuna Baby Essentials, Inc.

Component Description: CHILD SEATeBay:HARNESS:FRONT ADJUSTER BUTTON/RELEASE MECHANISM

Recall Campaign:

Summary Description: Seat harness can loosen without using harness release button on Nuna Rava car seatseBay.


Summary

On March 21, 2024, the Office of Defects Investigation (ODI) was sent a defect petition (DP) that requested the National Highway Traffic Safety Administration investigate the NUNA RAVA car seatseBay for a harness that can allegedly loosen without pressing on the harness release button. The Petitioner stated there were 24 complaints in the NHTSA database all detailing the same issue. According to the Petitioner, "this condition has poor detectability (there are no warning lights) and the consequence of failure in case of a crash would be severe or fatal injury".ODI conducted a thorough search of its database and found 32 consumer complaints that were potentially related to the alleged defect. Following the receipt of a second DP mailed on April 1st, ODI sent an Information Request (IR) letter to the manufacturer Nunababy Essentials. The IR letter requested information on NUNA RAVA child seatseBay regarding allegations of a harness loosening without the harness release button being pressed. After reviewing ODI's internal data and Nuna's response to the IR letter, ODI decided to grant the petitions and open Preliminary Evaluation PE24-026. This Defect Petition will now be closed due to the opening of the PE. The petitions can be reviewed at NHTSA.gov using the following ODI Report reference numbers: 11583786, 11585272.To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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NHTSA Action Number: EA24002

Date Opened: 2024-04-15

Date Closed: 0000-00-00

Manufacturer’s Name: HondaeBay (American HondaeBay Motor Co.)

Component Description: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Recall Campaign:

Summary Description: Inadvertent Automatic Emergency Braking


Summary

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 HondaeBay CR-V and 2018-2019 HondaeBay Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. HondaeBay indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. HondaeBay provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that HondaeBay dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 HondaeBay CR-V and 2018-2022 HondaeBay Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 HondaeBay CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

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Complaints List



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