After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: EA24003
Date Opened: 2024-08-01
Date Closed: 0000-00-00
Manufacturer’s Name: Chrysler
(FCA US, LLC)
Component Description: LATCHES/LOCKS/LINKAGES
Summary Description: Vehicle entrapment
Summary
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA Action Number: PE24019
Date Opened: 2024-07-29
Date Closed: 0000-00-00
Manufacturer’s Name: Ford Motor Company
Component Description: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary Description: Low-pressure fuel pump failure
Summary
The Office of Defects Investigation (ODI) has received 6 consumer complaints alleging low-pressure fuel pump failure in model year (MY) 2021 Ford Bronco vehicles. Consumers have reported that the failure occurred while driving, without warning, and resulted in a complete loss of motive power with no ability to reengage the engine. The reports indicated that the low-pressure fuel pump was replaced following the incident. Ford has acknowledged that the same low-pressure fuel pump in the MY 2021 Ford Bronco is equipped on multiple Ford/Lincoln models. The scope of this this investigation will inquire about all Ford/Lincoln models equipped with this low-pressure fuel pump. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA Action Number: PE24018
Date Opened: 2024-07-19
Date Closed: 0000-00-00
Manufacturer’s Name: Chrysler (FCA US, LLC)
Component Description: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Summary Description: Engine Stall With Intermittent Restart
Summary
The Office of Defects Investigation (ODI) has received 80 consumer complaints alleging an engine stall and loss of motive power on model year (MY) 2022 RAM 1500 pickup trucks and 2022 Jeep Wagoneer SUV vehicles. The particular engines in the subject vehicles are equipped with the Fiat Chrysler Automotive Group LLC (FCA) 5.7L Hemi eTorque system. The eTorque system is a mild hybrid system that lets the vehicle partially power itself. It accomplishes this by converting the captured energy from the braking system into electricity for the battery pack, which is then used to power a variety of electrical components. ETorque engines replace the alternator with a 48-volt battery-powered belt drive and a motor generator. The motor generator provides extra torque to the crankshaft during gear changes. Simultaneously, the motor generator uses the 48-volt battery pack to increase torque. Many of the complaints state that the vehicle's engine would shut off, often while travelling at slow speed, the vehicle would shift into park and apply the emergency brake. The vehicles were sometimes able to be restarted. In addition, complaints state that the malfunction warning light with the battery fault symbol appeared on the dash. Many complaints state that a low voltage condition fault is present, sometimes not being able to restart the vehicle. On April 13, 2023, FCA announced recall 23V-265 describing a defect in certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The recall described a defect in the powertrain control module software can cause an incorrect fuel mixture condition in the engine, and result in an engine stall. In February of 2024, ODI provided the complaints on the 2022 Ram 1500 and Wagoneer vehicles to FCA. After reviewing the complaints, FCA stated that "the loss of motive power was likely not caused by an over rich fuel condition (as outlined in recall 23V-265), but rather some other cause (e.g., an electrical concern that causes the engine to shut down)." A Preliminary Evaluation has been opened to assess the scope, frequency, root cause(s) and consequences of these loss/stall of motive power incidents. Additionally, ODI may expand the scope of the subject population during the investigation, if needed. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA Action Number: RQ24012
Date Opened: 2024-07-05
Date Closed: 0000-00-00
Manufacturer’s Name: Chrysler (FCA US, LLC)
Component Description: ELECTRICAL SYSTEM
Summary Description: Loss of Motive Power
Summary
The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA Action Number: RQ24011
Date Opened: 2024-06-26
Date Closed: 0000-00-00
Manufacturer’s Name: Honda (American Honda Motor Co.)
Component Description: BACK OVER PREVENTION
Summary Description: Rear-View Camera Failure
Summary
On November 23, 2022, American Honda Motor Co. (Honda), submitted recall 22V-867 to the Office of Defects Investigation (ODI), addressing concerns of a loss of the Rear View Camera (RVC) function in model year (MY) 2017-2019 Honda Ridgeline vehicles. Recall 22V-867 states that the RVC wire harness was manufactured with a protective corrugated tubing which was insufficient to protect against bending wear and zip ties which were insufficiently tightened and would not keep the protective tubing in place. The consequence is that the RVC wire harness may fatigue and break after repeated opening and closing of the tailgate. This ultimately results in the failure of the RVC image to display due to a lack of connectivity. Honda's remedy identified in the recall filing was a replacement harness with longer protective corrugated tubing and sufficiently tightened zip ties. On May 3, 2024, Honda submitted recall 24V-321 to ODI, addressing concerns of a loss of the RVC function in MY 2020-2024 Honda Ridgeline vehicles. Recall 24V-321 states that the RVC wire harness was manufactured with a material which was susceptible to breakage upon repeated opening and closing of the tailgate, which ultimately leads to a complete loss of RVC function. Honda's remedy identified in the recall filing was a replacement harness manufactured by a new supplier with improved material properties to withstand wear from bending. At this time, ODI has not received any allegations of RVC failure post recall 22V-867 remedy, as the nature of the failure addressed by this recall requires time in service that the remedy parts have not yet seen. Since the remedy parts for this recall and the parts being recalled under 24V-321 use the same supplier and materials for critical components in the RVC wire harness, ODI is opening this Recall Query to assess the long-term suitability of the remedy for recall 22V-867.
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Last update on 2025-04-26 / Affiliate links / Images from Amazon Product Advertising API
