After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: DP20001
Date Opened: 2020-01-13
Date Closed: 2021-01-08
Manufacturer’s Name: Tesla
, Inc.
Component Description: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Summary Description: Sudden Unintended Acceleration
Summary
On December 19, 2019, NHTSA received a petition from Mr. Brian Sparks requesting that the Agency recall all [Tesla] Model S, Model X, and Model 3 vehicles produced from 2013 to the present due to sudden unintended acceleration (SUA). In his petition and follow-up submissions, the petitioner identified a total of 232 non-duplicative complaints to NHTSA, including 203 reporting crashes. On January 13, 2020, NHTSA's Office of Defects Investigation (ODI) opened Defect Petition DP20-001 to evaluate the petitioner?s request. ODI's evaluation included reviews of all complaints and supporting information referenced by the petitioner, as well as 14 additional complaints to NHTSA related to SUA crash allegations that were either not selected by the petitioner or were submitted after the petitioner's most recent submission. The review also included analyses of available crash data (EDR, Tesla log data, and/or video data) the Agency acquired as part of the evaluation.After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into SUA in the subject vehicles. In every instance in which event data was available for review by ODI, the evidence shows that SUA crashes in the complaints cited by the petitioner have been caused by pedal misapplication. There is no evidence of any fault in the accelerator pedal assemblies, motor control systems, or brake systems that has contributed to any of the cited incidents. There is no evidence of a design factor contributing to increased likelihood of pedal misapplication. The theory provided of a potential electronic cause of SUA in the subject vehicles is based upon inaccurate assumptions about system design and log data.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Since the information before the Agency is not indicative of a vehicle-based defect, it is unlikely that any investigation opened because of granting this petition would result in an order concerning the notification and remedy of a safety-related defect. Therefore, upon full consideration of the information presented in the petition and the potential risks to safety, the petition is denied. The denial of this petition does not foreclose the Agency from taking further action if warranted or the potential for a future finding that a safety-related defect exists based upon additional information the agency may receive.The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP20-001. Those complaints and the 14 complaints ODI added to its evaluation can be viewed at NHTSA.gov. The reference numbers for the complaints added by ODI are: 11385350, 11383955, 11383233, 11383180, 11378492, 11378458, 11302076, 11299698, 11290006, 11190595, 11174504, 11115496, 11096644 and 11000097. The attached report, further detailing NHTSA?s reasons for denial of the petition, will be published in the Federal Register.
NHTSA Action Number: RQ19005
Date Opened: 2019-12-19
Date Closed: 2022-02-07
Manufacturer’s Name: Ford Motor Company
Component Description: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Recall Campaign: 20V177
Summary Description: Door Latch Failures
Summary
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl spring tab typically results in a ?door will not close? condition, however in certain somewhat rare circumstances, may result in the door coming open while driving. In response to ODI?s investigation, Ford has announced three field actions, as discussed below.On March 23, 2020, Ford submitted Safety Recall 20V-177 (Ford 20S15), a regional recall campaign to address door latch failures in vehicles not previously recalled under Safety Recalls 15V-246, 16V-643 and 17V-210. The recall affects vehicles currently or ever registered in certain high ambient temperature states (see 20V-177 for affected states). As a remedy, Ford will replace all four door latches free of charge.On August 24, 2020, Ford issued a non-safety regional field action (Ford 20R01) to address door latch failures on the same model/MY vehicles not covered under 20V-177 (i.e., not currently/ever registered in affected states). According to Ford, spring tab failure rates for vehicles covered by this action are about half that of the 20V-177 vehicles. Under this action, dealers will replace all door latches, free of charge, if either; a) the vehicle exhibits a related latch concern, or b) if the vehicle owner expresses a concern about the latches in their vehicles. Details can be found under NHTSA TSB No. 10190990, a copy of which is available in this investigative file available at NHTSA.gov.On June 8, 2020, Ford submitted Safety Recall 20V-331 (Ford 20S30) addressing vehicles previously remedied under NHTSA Recalls 15V-246, 16V-643 and 17V-210, where the repair may not have been properly completed, specifically not all of the door latches were replaced, or replaced correctly. This recall involves an inspection of the latches, with the option for a consumer self-inspection; owners could view the date codes on their latches (and confirm child safety locks are present on the rear doors) and then submit the information to Ford?s mobile app or website. A dealership inspection option was also available. Any vehicle found to have unreplaced defective latches requires the replacement of all door latches as directed by Ford.Regarding the 4,494 reports cited above, 1,485 involve scope-related failures (with 13% alleging door opening), and the remaining 3,009 reports involving remedy concerns (with 18% alleging door opening - note ODI was unable to verify the allegations of door opening). The three ODI injuries were all relatively minor. Ford?s reported injury incidences include one (unconfirmed) report of an ejection, three minor injuries with the others involving undisclosed injuries. Ford?s crashes involved two (unconfirmed) crashes alleging the incident door contacted another vehicle and three involving doors striking other property.The recalled vehicles include MY 2011-2015 Ford Fiesta, 2013-2016 Ford Fusion and Lincoln MKZ, 2015 Ford Mustang and Lincoln MKC, 2013-2015 Ford Escape and Ford C-MAX, 2012-2015 Ford Focus and 2014-2016 Ford Transit Connect.Ford's actions address ODI's concerns at this time. ODI will take further action if warranted by new information. The reference (OD
NHTSA Action Number: EQ19002
Date Opened: 2019-12-16
Date Closed: 2023-12-11
Manufacturer’s Name: Takata (TK Global, LLC)
Component Description: AIR BAGS
Recall Campaign: 20V026
Summary Description: Takata Non-Azide Driver Air Bag Inflator Ruptures
Summary
In a Part 573 Defect Information Report (DIR) originally filed November 26, 2019, TK Global LLC (Takata) notified the National Highway Traffic Safety Administration (NHTSA) of a safety-related defect in certain NADI inflators produced between May 1, 1995, and August 31, 1999 (NHTSA Recall No. 19E-080). According to Takata, NADI inflators produced during this period have the potential to experience moisture ingress due to a defect with the foil seal applied (for hermiticity purposes) at the exit orifices of the inflator housing. NADI inflators do not contain PSAN propellant. When deployed, the presence of elevated moisture in the inflator can result in slow deployment, which could lead to insufficient protection of the driver by the air bag. In the event of propellant degradation, abnormal propellant combustion can create excessive internal pressure. High internal pressure can result in the body of the inflator rupturing, potentially injuring or killing the driver. The Part 573 DIR named five automobile manufacturers which purchased the defective NADI inflators: VW, BMW, Honda, Mitsubishi, and Toyota. Takata's Part 573 DIR was followed by BMW filing three Part 573 DIRs on December 3, 2019, designated NHTSA Recall Nos. 19V-851, 19V-852 and 19V-853. The Part 573 DIRs stated that BMW had determined Takata-produced NADI inflators manufactured before March 15, 1999 were defective due to a tape seal issue. BMW also discussed field incidents that occurred in foreign markets as part of the company's rationale for reaching the defect determination. One of BMW's recalls addressed vehicles originally manufactured with known defective NADI inflators, another recall addressed a distinct population of vehicles manufactured with NADI inflators believed to be at higher risk (BMW issued a "Do Not Drive" recommendation for this population), and the third recall addressed vehicles originally manufactured with NADI inflators not deemed to be defective, but they may have subsequently had an air bag with a defective NADI inflator installed as part of a service repair procedure. The BMW recalls involved certain model year 1999-2000 3-Series vehicles. On December 16, 2019, NHTSA's Office of Defects Investigation (ODI) opened this Equipment Query to: 1) obtain information from the remaining four vehicle manufacturers to establish the specific makes, models and model years that were produced with defective Takata driver air bag inflators; 2) ensure that, if they are not already, all vehicles manufactured with defective inflators are recalled on a timely basis; and 3) confirm that any vehicle which could have had a defective NADI air bag installed in conjunction with a service repair procedure is inspected to ensure it does not contain a defective air bag inflator. On December 18, 2019, ODI sent Information Request (IR) letters to the four remaining vehicle manufacturers listed in Takata's Part 573 DIR that had not yet submitted their own Part 573 DIR. In response to the IRs, each manufacturer researched and determined the scope of its affected vehicles and filed its Part 573 DIRs accordingly. On January 17, 2020, Honda filed two Part 573 DIRs, 20V-026 and 20V-027, recalling 2,315,807 model year 1996-2003 Acura and Honda vehicles. On January 22, 2020, Toyota filed Part 573 DIR 20V-033, recalling 138,842 model year 1998-2000 RAV4, RAV4EV, Celica and Supra vehicles. On January 23, 2020, Mitsubishi filed Part 573 DIR 20V-035, recalling 18,123 model year 1998-2000 Montero vehicles. On January 31, 2020, June 23, 2021, and July 1, 2022, VW filed three Part 573 DIRs, 20V-056, 21V-470 and 22V-471 respectively, recalling 198,293 model year 1997-2002 Audi TT coupe, TT roadster, A8, A6, A4, and S4 vehicles. On May 27, 2021, BMW filed DIR 21V-401, expanding its recall population of vehicles previously only inspected under 19V-851, 19V-852, and 19V-853 but now receiving a replacement air bag inflator. On August 30, 2021, Takata also submitted DIR 21E-082, at NHTSA's request, to cover BMW's DIR 21V-401 and VW's DIR 21V-470 recall expansions. All manufacturers except Mitsubishi confirmed their recalls included those vehicles that may have received the NADI air bags in conjunction with a service repair procedure. Mitsubishi responded that it does not intend to expand its recall to include vehicles equipped with service air bags. Mitsubishi stated that Takata's records show Mitsubishi received 80 air bags containing defective NADI inflators for service parts. Mitsubishi noted that service records are no longer available to confirm the use of the 80 NADI-containing air bags, however, they believe the NADI-containing air bags "were likely utilized as service parts in the early-production vehicles that already are included in campaign 20V-035." Due to the absence of further information regarding the use of the limited quantity of NADI inflators in Mitsubishi vehicles, NHTSA has not determined further action is warranted at this time. This Equipment Query is closed based on the recalls filed by the five manufacturers named in Takata's Part 573 DIR. NHTSA will continue to monitor reports and other data for like conditions and may re-open this query or take further action, as appropriate.
NHTSA Action Number: EA19005
Date Opened: 2019-12-13
Date Closed: 2022-11-28
Manufacturer’s Name: General Motors, LLC
Component Description: VISIBILITY
Recall Campaign: 22V165
Summary Description: Front Wiper Transmission Inoperative
Summary
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
NHTSA Action Number: PE19017
Date Opened: 2019-12-12
Date Closed: 2023-10-22
Manufacturer’s Name: Chrysler (FCA US, LLC)
Component Description: POWER TRAIN
Summary Description: Front Driveshaft Failure
Summary
On December 12, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-017 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging failures of the front driveshaft and/or transfer case, resulting in conditions of 1) a loss of engine power, 2) loss of steering assist, 3) loss of foundation brakes, 4) unintended air bag deployment and 5) engine/cab fires from combustible fluids striking hot exhaust components.The VOQs involved model year (MY) 2015 through 2017 RAM 4500 and 5500 vehicles. ODI received information from the vehicle manufacturer [Fiat Chrysler Automobiles (FCA)] via information request letters dated February 28, 2020, and April 21,2020.Supplemental information was received on March 17, 2021. A review of the responsive manufacturer information, and related meetings and presentations, showed that the transfer case failures in 97.5% of the claims did not disable the vehicle. Since analysis showed that a failed driveshaft could result in catastrophic damage to the transfer case as well as other safety risks (i.e. steering/brake failures etc.), ODI shifted the investigation to focus only on the front driveshaft failures.The double cardan universal joint design requires maintenance lubrication within every 8000 miles.Despite an under-hood maintenance reminder label and professional servicing at both dealers and independent repair facilities, the driveshafts were often found to be unlubricated due to lack of awareness, difficulty of the operation or the lack of the special tools needed to perform the work.To increase the maintenance lubrication rates, in the summer of 2021, FCA launched a communications campaign, circulating awareness bulletins, training information, special tool options and instructional videos through more than a dozen channels covering both dealer and independent repair facilities.Additionally, in the fall of 2021, FCA mailed a VIN-specific letter to each registered owner reminding them of the maintenance needs, and also sent a special grease gun adapter to every FCA US dealer and fleet operator with an FCA US dealer code. Since January 2022,NHTSA has not received a complaint of front driveshaft failure due to lack of lubrication that can lead to failure conditions such as loss of engine power, loss of steering assist, loss of foundation brakes, unintended air bag deployment and engine/cab fires. This drop in complaints, the communications campaign launched by the manufacturer, and the absence of reports from the manufacturer, support the closing of this Preliminary Evaluation. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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