After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE20007
Date Opened: 2020-05-07
Date Closed: 2020-10-30
Manufacturer’s Name: Land Rover
Component Description: STRUCTURE
Recall Campaign: 20V623
Summary Description: Spoiler Cover Detachment
Summary
The Office of Defects Investigation (ODI) analyzed complaints received from the public and complaint data submitted by Jaguar Land Rover North America (JLR) in response to the Information Request (IR) letter for PE20-007. ODI identified a total of 132 non-duplicative reports alleging incidents in which the spoiler cover detached from the certain Range Rover vehicles while in motion, including 3 resulting in broken windshields, 6 involving detached spoilers striking trailing vehicles with damage unknown, and 4 in which the subject vehicle driver observed trailing traffic swerve to avoid the detached part. ODI?s analysis of warranty data submitted by JLR identified 266 claims to repair detached spoiler covers and 252 claims to repair loose covers. The subject vehicles are covered by a standard warranty of 4 years/48,000 miles. Analysis of part sales data found evidence of continued failures that may be related to the alleged defect after the warranty period, with 5,487 rear spoilers sold through May 2020. The number of spoiler sales related to the alleged defect is unknown.On October 8, 2020, JLR submitted a Defect Information Report (DIR) to NHTSA describing a defect in the adhesive bonding system of the rear spoiler covers in approximately 21,834 MY 2010 through 2011 Range Rover Sport vehicles manufactured from April 27, 2009 through March 28, 2011 (NHTSA Recall 20V-623, JLR Recall N499). JLR?s report states that the recalled vehicles have a bonding agent that has insufficient adhesive properties. After numerous heat cycles the spoiler cover may begin to loosen from air turbulence experienced during high-speed driving. If a loosened spoiler cover is not detected and repaired, the cover may detach from the vehicle while driving and become an airborne road hazard. Detachments are most likely to occur during high-speed driving. JLR's recall remedy will apply a new adhesive to properly secure the upper spoiler cover.This investigation is closed based on Recall 20V-623. The ODI reports cited above can be reviewed at NHTSA.gov under the following ID numbers:10984653, 11192264.
NHTSA Action Number: PE20006
Date Opened: 2020-05-01
Date Closed: 2024-03-27
Manufacturer’s Name: Daimler Trucks North America, LLC
Component Description: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Summary Description: Intermittent Loss of Power Steering Assist
Summary
On May 1, 2020, the Office of Defects Investigation (ODI) opened PE20006 to investigate complaints of intermittent loss of power steering assist in Daimler Truck North America (DTNA), Volvo Trucks of North America (Volvo) and PACCAR vehicles equipped with a ZF/TRW (TRW) THP60 steering gear. The investigation focused on 2010-2020 DTNA Freightliner Cascadia, M2 and WST; Volvo VN, VAH and VHD and PACCAR 337, 365, 389, 567, 579 model vehicles.Field reports and interviews with fleet drivers allege that high power steering fluid temperatures could result in internal seal and bearing failures causing pressure fluctuation, affecting left and right-hand turns. The inability of the driver to steer the vehicle as intended can increase the risk of a crash and injury. ODI analyzed data provided by TRW, DTNA, Volvo, and PACCAR in response to individual information request letters.ODI found that most failures occurred within the first two years and/or 50,000 miles of service. The claim rate decreased with time and miles in service and remained less than 0.5%. ODI normalized data from each of the manufacturers and determined that there was not a substantial difference in the failures.Additionally, TRW improved a seal in the steering gear in December 2015.Trucks built on or after 2016 (as 2017 and newer model years) show a decreasing trend of failures. In view of the overall low failure rate, the nature of early-life failure, and failure rate trending downward for model years 2017 and newer, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA Action Number: PE20005
Date Opened: 2020-04-28
Date Closed: 2022-04-04
Manufacturer’s Name: Mack Trucks, Inc.
Component Description: POWER TRAIN:MANUAL TRANSMISSION
Summary Description: mDrive Transmission Failure to Disengage
Summary
On April 28, 2020, the Office of Defects Investigation (ODI) opened PE20-005 to investigate reports of 2013-2015 Mack CHU and CXU trucks equipped with mDrive transmissions continuing to push forward when stopping, possibly increasing the risk of a crash. After more field reports were discovered, the scope of the investigation was expanded to cover MY 2013-2016 vehicles. The mDrive transmission is Mack's version of Volvo's I-Shift transmission, an automated manual transmission that allows gear shifting without the use of a clutch pedal. Early I-Shift transmissions were recalled (13V-268) to address a missing redundant clutch disengagement switch that could prevent the clutch from automatically disengaging when the brake was applied. If a loss of signal from the brake air pressure switch occurred, the clutch would remain engaged while braking.Although Mack's mDrive transmission adopted the latest Volvo I-Shift design and was built with the redundant clutch switch, ODI received field reports alleging that the mDrive transmission would not disengage when coming to a stop like the Volvo I-Shift transmissions in recall 13V-268.After more than a year of information requests, data exchanges and grouping, and analyzing data, ODI was able to correlate two versions of transmission software (ID 23084009 and ID 23084004), with two frequently replaced parts ('solenoid valve' and 'cylinder assy clutch') as outliers. However, Mack dismissed the replacement parts as being normal service parts for worn clutch systems.According to Mack, unlike the I-Shift recall, loss of one or more of the switches would not keep the clutch engaged but might cause a delay in the clutch disengaging, possibly due to the software/control system settings, the worn parts and system reaction time.To demonstrate the possible switch failure outcomes, Mack outfitted a subject model truck with a panel that could disable each switch on command. During test drives at the Mack facility, the demonstrator truck stopped when the brake was applied each time, and the truck did not stall when the brake was applied, even when the clutch was engaged. Even though failure of one of the switches could delay clutch disengagement, the stopping distance would still be shorter than one of the recalled Volvo I-Shift transmission trucks. With this information, as well as a lack of known crash incidents related to this complaint, ODI concludes that the Mack vehicles do not present an unreasonable risk to motor vehicle safety. Although ODI is closing this PE, Mack/Volvo should continue improving the transmission control unit software to further refine the clutch disengagement strategy. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. Claims are still being submitted and the Agency will continue to monitor the issue and reserves the right to take further action if warranted by new circumstances.
NHTSA Action Number: DP20004
Date Opened: 2020-04-24
Date Closed: 2020-10-09
Manufacturer’s Name: Mercedes-Benz USA, LLC
Component Description: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Summary Description: Rear brake line failure
Summary
On April 10, 2020, NHTSA's Office of Defects Investigation (ODI) received a defect petition from Mr. Surjit Singh alleging premature corrosion of the rear brake lines in his 2013 Mercedes-Benz E350 sedan. The petitioner states that he was recently informed by a Mercedes dealer service department that his car had severely rusted brake lines that need[ed] to be replaced immediately at a cost of about $3300. He further stated that the dealer service advisor informed him that he had seen the issue on many cars like his. The petitioner requested ?that NHTSA launch an investigation into this serious issue of rusting brake lines on [his] 2013 Mercedes E350.? The brake line corrosion reported by the petitioner did not result in brake line leakage or any compromise in brake system performance before it was detected in a dealer vehicle inspection. The petitioner submitted a complaint to NHTSA documenting his experience (NHTSA ID 11319024).On April 24, 2020, ODI opened Defect Petition DP20-004 to evaluate the petitioner?s request. ODI conducted a search for all consumer complaints and Early Warning Reporting (EWR) data related to allegations of brake line corrosion or leakage in 2013 Mercedes-Benz E350 sedans and similarly equipped vehicles. The 2013 E350 is a fourth-generation Mercedes-Benz E-Class vehicle (W212 platform), which was first sold in the United States in 2009 as a 2010 model. Mercedes-Benz sold approximately 245 thousand model year 2010 through 2015 E-Class sedan and wagon vehicles in the United States with the same brake line design as the petitioner?s vehicle.ODI?s search for complaints and EWR data in 2013 Mercedes E350 vehicles found no additional records related to the alleged defect. Expanding the search to all W212 platform vehicles identified just one incident, a complaint alleging unspecified brake line corrosion and leakage in a 2011 Mercedes-Benz E550 (NHTSA ID 10902081). The complaint did not allege that the brake line leakage resulted in reduced brake performance, crash, or injury. The resulting failure rate of 0.4 failures per hundred thousand vehicles is extremely low for a population that includes vehicles that have been in service for over ten years. After reviewing the available data, ODI has not identified evidence of a defect trend in the subject E-Class vehicles that would support opening a defect investigation into premature brake line corrosion failure. NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Since the information before the Agency is not indicative of a vehicle-based defect, it is unlikely that any investigation opened because of granting this petition would result in an order concerning the notification and remedy of a safety-related defect. Therefore, upon full consideration of the information presented in the petition and the potential risks to safety, the petition is denied. The denial of this petition does not foreclose the Agency from taking further action if warranted or the potential for a future finding that a safety-related defect exists based upon additional information the agency may receive.A Federal Register notice further detailing NHTSA?s reasons for denial of the petition will be forthcoming.
NHTSA Action Number: PE20004
Date Opened: 2020-04-07
Date Closed: 2020-10-30
Manufacturer’s Name: Suzuki Motor USA, LLC
Component Description: EXTERIOR LIGHTING:HEADLIGHTS
Recall Campaign: 20V612
Summary Description: Loss of headlights
Summary
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) on April 17th, 2020 to investigate Early Warning Reporting (EWR) reports submitted by Suzuki alleging loss of headlights on model year (MY) 2018 Suzuki GSX 250R motorcycles.On May 29, 2020, ODI learned, through the Suzuki response to an ODI Information Request (IR) letter, that they were aware of two complaints, multiple field reports, thirty-six warranty claims and one goodwill claim describing headlight failures on the subject motorcycles. Within the field reports, ODI discovered there were many failures involving both the low and high beams on the same motorcycle, resulting in a complete loss of vehicle lighting. All reported failures occurred on MY 2018 bikes equipped with headlight assembly part number 35100-20K30. Additionally, Suzuki made ODI aware of a design change effective February 27, 2018 on MY 2019 motorcycles that resulted in a headlight assembly part number change to 35100-20K31. This design change was made to improve serviceability of the headlamp bulb. According to Suzuki, the holding part of the bulb spring had a structure that allowed the bulb spring to become displaced from its proper mounting position when the bulb spring was removed from the holding claw to replace the bulb. Analysis of headlamp failure data showed that no MY 2019 motorcycles, or bikes manufactured with the updated headlight assembly, experienced a headlight failure. The original headlight assembly was withdrawn from production and the redesigned headlight was made available as a service replacement part in September 2018. The modified headlight can be interchanged with earlier production assemblies.Discussions between ODI and Suzuki resulted in the manufacturer recalling MY 2018 Suzuki GSX 250R motorcycles for a sudden loss of headlamp illumination. This sudden failure could reduce operator visibility and/or conspicuity, increasing the risk of a crash.This Preliminary Evaluation has been closed due to the recall issued by the manufacturer (NHTSA Recall 20V-612).
← Previous 1 … 37 38 39 40 41 … 1,059 Next →
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Complaints
- 🏆【2025 TOP OBD2 Scanner Diagnostic Tool】OTOFIX D1 Lite wireless obd2 scanner has upgraded hardware configuration and car coverage. The newly upgraded D1 Lite with 🔥OS Android 9.0🔥1.5Ghz 4 core high efficiency processor🔥2GB RAM+64GB ROM large storage🔥5800mAh large battery, more stable and longer lasting diagnostics🔥 38+ Reset🔥action tests🔥full system diagnostic🔥Supports MV105 endoscope🔥21+ Language Supports🔥100000+ vehicle coverage to meet all your daily maintenance needs.
- 👍【Bi-Directional Control / Active Test】D1 Lite obd2 scanner has bidirectional control(worth $300+), which is the most beloved feature among mechanic. If your headlights or car windows are broken, going to a repair shop will cost a lot of money. You can use D1 Lite to send execution commands to the ECU module and identify the repair status. Such as ABS, car windows, doors, valves, wipers, headlights, etc., effectively shorten diagnostic time and reduce diagnostic costs.
- 🔥【All Systems Diagnostics, In-depth Checking】This advanced OBD2 Scanner D1 Lite can perform OE-level diagnosis of all systems including engine, transmission, airbag, ABS, ESP, TPMS, gateway, steering, radio, and air conditioning for more than 100 brands. This diagnostic scanner supports essential functions, such as reading ECU version info, reading and clearing fault codes, and reading data streams.With just a simple click, it provides you with accurate and in-depth diagnostics.
- 🏆【38+ Reset Hot Functions】For repair workshops, holding an OTOFIX D1 Lite Auto scanner is a strong advantage over others. Its 38+ maintenance functions provide various solutions for all module repairs, including Oil Reset, TPMS Reset, Injector Coding, Suspension, Throttle Matching, etc., which will usher your repair business to a new pinnacle. Continuously updating will never make the functionality & compatibility out-of-date.
- 🏆【150+ Models, 10000+ Car Coverage & 16 Languages】D1 Lite is a comprehensive diagnostic tool, help you to troubleshoot car issues fast for 95% US, European, Asian auto makes. ✅ With frequent updates and optimizations allow D1 Lite to cover more vehicles to meet your needs. ✅ Multilingual menu allows auto mechanics around the world to use it without language barriers. 🚩Note: Kindly send us the S/N of the device to authorize new language updates before changing the menu language.
- 🎉[OTOFIX D1 Lite, Perfect Cost-effective Diagnostic Tool]: OTOFIX D1 Lite, a newest bidirectional scan tool from OTOFIX company, is a great choice for DIYers and repair shops. 👉This obd2 scanner diagnostic tool packs all practical functions: OE level all systems diagnoses, Bi-Directional Control, 38+ reset services fixing 99% of common problems, support DoIP & CANDF protocols and FCA AutoAuth, high-end hardware configuration. Worldwide vehicles and 🔥2 Years Free Updating🔥 covered.
- 🎉[Bi-Directional Scan Tool, Active Test]: OTOFIX D1 Lite bluetooth obd2 scanner can also command ECUs and monitor the operation of the actuators to track down the problems of certain parts, like windows, sunroof, wipers, fuel pumps, etc., saving repair time & trouble. This makes OTOFIX D1 Lite the most cost-effective bidirectional scan tool.
- 🎉[2025 Newest, 38+ Hot Reset Functions]: Equipped with 38+ reset functions in one, the OTOFIX D1 lite automotive scanner diagnostic tool allows you to troubleshoot 99% of common vehicle problems. You can use this car diagnostic scanner holding enough functions to easily repair common vehicle models in your repair shops. Including Oil Reset, Injector Coding, Throttle, DPF Reset, SCR Reset, Gear Learning, Clutch Learning, Suspension, etc. Note* Reset functions vary by model.
- 🎉[OE Level Full Systems Diagnostics]: Unlike the 2-system and 4-system diagnostic tools, the OTOFIX auto scan tool can complete comprehensive system diagnostics within 5 minutes. It accesses and scans all available onboard systems like for Engine /AT /ABS /EPB /BMS /TPMS /SRS /SAS /Audio System /BCM /Air Conditioning / etc., to read & clear codes, view live data, and check ECU information. Note: Active test is not involved.
- 🎉[Powerful Hardware Configuration]: Designed with a fashion appearance & a 7” touchscreen and a weight of 463g, this OTOFIX D1 Lite OBD2 diagnostic scanner scan tool is convenient for everywhere and easy to use & store. Android9.0 OS and 2+64GB memory enhance multi-task smoothness and diagnostic operation, no more wasting too much time. 5800mAh battery allows hours-lasting use. WiFi & VCI1 also bring faster communication for your diagnostics.
![OTOFIX D1 ECU Coding Diagnostic Scanner for Car [ 2-Year Free Update],2025 Bi-Directional Scan Tool,40+ Resets, FCA AutoAuth, All Systems Diagnosis,CAN FD & DoIP, Upgraded of D1 Lite](https://m.media-amazon.com/images/I/5173p5dtICL.jpg "Investigations List 6")
- 🎄🚒【2025 Newest Wireless Bluetooth Scan Tool D1】OTOFIX D1 Diagnostic scanner is upgraded version with Enhanced Hardwares & Newest Functions, FASTER and SMARTER! ✅Alternative Bluetooth 5.0 +USB connect✅2G+64GB✅Android 9.0 OS✅5G & 2.4 GHz Dual WiFi✅5800mAh battery👍VAG Guided Function👍ECU Online Coding👍CANFD&DOIP👍40+ Services👍Bi-Directional Control👍Full Systems Diagnose👍2 Years Free Update👍150+ Vehicle Coverage🎁Contact to get gift: otofixaftersales-amz@ outlook.com
- 🎄🚒【ECU Coding to Unlock the Hidden Features】OTOFIX D1 obd2 scanner diagnostic tool newly adds ECU Coding which can Online Coding(ONLY for VW/Au.di/Skoda), Variant Coding/Offline Programming, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: halogen fog lamps retrofitted with xenon fog lamps, different capacity battery retrofit, disbale auto start-stop, sunroof initialization, injector calibration, etc. PS: Coding functions vary by model&year.
- 🎄🚒【Full Bidirectional Control for Active Car Tests】The D1 OTOFIX scanner also offers bi-directional control, allowing you to perform powerful active tests on car subsystems. This means that you can check the working status and functionality of open & close solenoids, energize injectors, turn cooling fan on & off, and more, all from the device itself.🚩The D1 bi-directional obd2 scanner can quickly help you to check if a system or component goes well,Improving 200% Efficiency.**Note that Active Tests available depend on the make/model/year of your car.
- 🎄🚒【40+ Popular Maintenance Functions】OTOFIX D1 obd scanner for car performs 40+ hot services, including Oil Reset, EPB, TPMS, BMS, E.GR, G.PF, D.PF, SAS Calibration, ABS Bleeding, Injector Coding, Gearbox Match, Suspension, Crankshaft Relearn, Power Balance, etc., still growing. Great choice for DIYers, technician, repair shop. 🚩Get MORE special functions from "Car Brand>System>Service". Check compatibility before purchase via 📧 otofixaftersales-amz@ outlook.com.
- 🎄🚒【OE-Level All Systems Diagnostic】+【One-Click AutoVIN & AutoSCAN】OTOFIX D1 scanner automotriz gives you the ability to troubleshoot entire car systems including engion system,transmission system,body system,chassis,etc. 🚩One of the standout features of the D1 obd2 scanner diagnostic tool is the one-click AutoVIN & AutoScan function. This feature allows you to quickly and easily scan all diagnosable ECUs with just one click, and identify any problems hidden in your vehicle's systems.
- 【Online + Offline ECU Coding】This scan tool can rematch/recode replacement of CEM/ECM/TCM/ABS/etc.; open/close functions as automatic mirrors/seatbelt warning/etc. ONLINE: for V-W/A-udi/Skoda/Peugeot/Citroen/DS/etc. OFFLINE: for V-W/A-udi/Bentley/Lamborghini/Bugatti/Porsche/etc. **Don’t support ECU program. Check if car is covered: otofixaftersales-amz @ outlook.com.
- 【FREE Smart Watch】 Want surprise gift? We’ll offer FREE Smart Watch for you to Make/Answer Call, and monitor health. Absolutely FR-EE. It also could be a great gift for your dad, husband, boyfriend, or brother. Claim it: ✅otofixaftersales-amz @ outlook.com to get it!
- 【5X-Speed AutoScan 2.0】This scanner for car scans 5X faster > 90% automotive scanners. Its AutoScan 2.0 can build quick all-system communication, and detect most system malfunction in 10 seconds! 【FCA Renault SGW Access】 also can be licensed scan tool to get diagnostic access to 2018+ FCA & 2015+ Renault SGW-equipped models. Check: otofixaftersales-amz @ outlook.com.
- 【Bi-directional Active Tests】 With this bi-directional scan tool, you can simply send direct commands to drive car actuators to quickly verify their working status; this saves you loads of time for troubleshooting.
- 【40+ Hot Services】 Want to make quick resets? This scan tool has quick access to nearly all common resets: EPB/Oil_Rest/DP.F/SAS/TPMS//BMS/Injector/Throttle/Suspension/Brake_Bleed/TEC-learn/Headlamp/etc. 【VAG Guided】 with step-by-step guidance, you can make matching, calibration & basic settings on VAG vehicles. Even beginners can easily get job done.
- [Top-Tier Hardware and Software Upgrade]: Topdon ArtiDiag900 Lite scanner has enhanced hardware and latest features, including Android 11.0, 5x faster CPU, 10000mAh battery for 12 hours of continuous operation, stable wireless diagnosis with Bluetooth 5.0, 8-inch touchscreen for a tablet-like user experience. Added bi-directional control, wireless diagnosis, battery testing (optional), and DTC repair guide, provide an unparalleled diagnostic experience at an affordable price.
- [TOPDON's Newly Bidirectional Scan Tool]: This bidirectional obd2 scanner sends commands to the vehicle's ECU for active testing, enabling users to accurately and quickly locate faulty components such as injectors, coolant pumps, windows, wipers, headlights, mirrors, etc. The bidirectional control scanner is the ideal choice for workshops/automotive repair shops as it significantly reduces mechanic's diagnostic time.
- [Wireless Bluetooth Diagnostic Experience]: The AD900 Lite scan tool comes with a Bluetooth 5.0 VCI, supporting a wireless diagnostic range of up to 33 feet (10 meters), allowing you to diagnose without being confined to cables or tight spaces. Stable and fast wireless diagnosis provides a comfortable repair environment. It also offers VCI cables to increase connectivity options.
- [Newly Released DTC Repair Guide Function]: Easily diagnose issues with your vehicle and receive guidance on repairs with the Topdon scanner's fault code definitions for all systems,maximize your diagnostic capabilities. This function is compatible with Chrysler/Dodge/Jeep/Fiat 2010-2014 and expanding with continual updates,the AritDiag 900 Lite car diagnostic scanner is the must-have tool for any technician or DIY enthusiast.
- [Worry-Free Customer Support]: 2025 newest version of AD900 Lite, works on cars from 1996 to 2024, 90+ Models, 10000+ Cars Coverage & 12 Languages. Support 1-year warranty & 2-year free software updates, 30-day refund & exchanges. For any issues, email us: support@topdon.com. 📞 Can also call us directly: US phone service 👉833- 956-8335👈 Monday-Friday 9:00AM-6PM Eastern Time.
This product presentation was made with AAWP plugin.
Last update on 2025-04-25 / Affiliate links / Images from Amazon Product Advertising API
