Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: EA08004

Date Opened: 2008-02-05

Date Closed: 2008-05-01

Manufacturer’s Name: General MotorseBay, LLC

Component Description: VISIBILITY

Recall Campaign: 08V162

Summary Description: SIDE FRONT POWER WINDOW SHATTERS


Summary

FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION OF THE POWER WINDOW.GENERAL MOTORSeBay CORPORATION (GM) AND TOYOTAeBay NORTH AMERICA, INC. (TOYOTAeBay) WILL CONDUCT A SAFETY RECALL ON THE PONTIACeBay VIBE, TOYOTAeBay COROLLA AND TOYOTAeBay MATRIX VEHICLES TO REPLACE THE REGULATOR BOLT WITH A BOLT AND WASHER.GM WILL RECALL 122,593 MY 2003-2004 PONTIACeBay VIBE VEHICLES.ODI IS AWARE OF A TOTAL OF 16,045 WARRANTY AND GOODWILL CLAIMS, 274 FIELD AND CONSUMER REPORTS, AND 23 INJURIES FOR THESE VEHICLES.TOYOTAeBay WILL RECALL 415,341 MY 2003-2004 TOYOTAeBay COROLLA VEHICLES. ODI IS AWARE OF A TOTAL OF 6,601 WARRANTY CLAIMS, 150 FIELD AND CONSUMER REPORTS, AND 11 INJURIES FOR THESE VEHICLES.TOYOTAeBay WILL RECALL 124,244 MY 2003-2004 TOYOTAeBay COROLLA MATRIX VEHICLES.ODI IS AWARE OF A TOTAL OF 2,198 WARRANTY CLAIMS, 113 FIELD AND CONSUMER REPORTS, AND 6 INJURIES FOR THESE VEHICLES.ODI IS AWARE OF A TOTAL OF 24,843 WARRANTY CLAIMS, 537 FIELD AND CONSUMER REPORTS, AND 40 INJURIES FOR 662,178 MY 2003-2004 VEHICLES.THE RECALL IS IDENTIFIED BY NHTSA NUMBER 08V-162.

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NHTSA Action Number: PE08010

Date Opened: 2008-02-04

Date Closed: 2008-06-12

Manufacturer’s Name: General MotorseBay, LLC

Component Description: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Recall Campaign:

Summary Description: NON-CRASH ENGINE COMPARTMENT FIRES


Summary

IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION(ODI) DURING PRELIMINARY EVALUATION PE08-010, GM PROVIDED ODI WITH 41 ALLEGATIONS OF NON-CRASH ENGINE COMPARTMENT FIRES INCLUDING 16 ALLEGATIONS OF FIRES ORIGINATING WITH THE IGNITION IN THE OFF POSITION.ONE OF THE FIRES WAS DETERMINED TO BE CAUSED BY AN ARSON EVENT.ODI HAS ALSO RECEIVED 5 REPORTS, 4 OF WHICH ARE OF DUPLICATIVE OF REPORTS PROVIDED BY GM, ALLEGING NON-CRASH ENGINE COMPARTMENT FIRES IN THE SUBJECT VEHICLES.IN TOTAL, ODI IS AWARE OF 41 NON-CRASHENGINE COMPARTMENT FIRES IN THE SUBJECT VEHICLES THAT ARE UNRELATED TO ARSON.EIGHT OF THE 41 FIRE ALLEGATIONS ALSO ALLEGE PROPERTY DAMAGE AS A RESULT OF THE FIRES.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-010) TO FURTHER ASSESS THE SCOPE, FREQUENCY, ORIGIN AND CAUSE OF THE ALLEGED NON-CRASH RELATED ENGINE COMPARTMENT FIRES IN THE SUBJECT VEHICLES.

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NHTSA Action Number: PE08009

Date Opened: 2008-02-01

Date Closed: 2008-07-03

Manufacturer’s Name: FREIGHTLINEReBay LLC

Component Description: STEERING:HYDRAULIC POWER ASSIST:PUMP

Recall Campaign:

Summary Description: POWER STEERING PUMP FAILURES


Summary

ODI'S INVESTIGATION OF THE SUBJECT POWER STEERING PUMP HAS FOUND THAT, WITH OVER FIVE YEARS OF OPERATIONAL EXPOSURE, THERE HAVE BEEN NO PUMP FAILURES THAT RESULTED IN LOSS OF POWER STEERING ASSIST WHILE THE VEHICLE WAS BEING DRIVEN ON THE ROAD OR ANY SUDDEN DROP OFF IN THE POWER STEERING ASSIST AT ANY TIME.THERE ARE NO CRASHES OR INJURIES.THESE REDUCTION IN ASSIST EVENTS HAVE ONLY OCCURRED DURING BACKING OR PARKING MANEUVERS.FREIGHTLINEReBay AND TRWeBay APPEAR TO HAVE ACTED RESPONSIBLY IN PROVIDING INFORMATION TO CUSTOMERS AND DEALERS REGARDING SAFE MAINTENANCE AND REPAIR PROCEDURES FOR POWER STEERING PUMPS THAT HAVE EXPERIENCED A REDUCTION IN SPEED OF STEER.FREIGHTLINEReBay'S FIELD SERVICE BULLETIN, FSB 46-38, IS A DIAGNOSTIC PROCEDURE FOR DETERMINING IF THE TRWeBay POWER STEERING PUMP IS RESPONSIBLE FOR REDUCED POWER ASSIST AND DESCRIBES CORRECTIVE ACTIONS THAT SHOULD BE TAKEN ONCE THE DETERMINATION IS MADE.THE CORRECTIVE ACTIONS ARE:REPLACE THE SPOOL VALVE ASSEMBLY (VEHICLES BUILT PRIOR TO 1/1/05) OR, REPLACE THE POWER STEERING PUMP (VEHICLES BUILT AFTER 1/1/05).A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR MORE DETAILED INFORMATION SEE DOCUMENT FILE.

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NHTSA Action Number: DP08001

Date Opened: 2008-01-31

Date Closed: 2008-08-27

Manufacturer’s Name: ToyotaeBay Motor Corporation

Component Description: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Recall Campaign:

Summary Description: SUDDEN AND UNCONTROLLED ACCELERATION


Summary

THE PETITIONER OWNS A MODEL YEAR (MY) 2006 TOYOTAeBay TACOMA EQUIPPED WITH A V6 ENGINE AND AUTOMATIC TRANSMISSION.IN A PETITION SENT TO NHTSA'S OFFICE OF DEFECTS INVESTIGATION (ODI) DATED JANUARY 10, 2008, HE ALLEGES HE EXPERIENCED TWO INCIDENTS OF UNWANTED ACCELERATION WHILE DRIVING HIS TACOMA.THE PETITIONER REPORTED THAT DURING BOTH INCIDENTS, WHILE APPLYING THE BRAKE, THE ENGINE SPEED INCREASED OF ITS OWN ACCORD (WITHOUT ACCELERATOR APPLICATION), CAUSING SUDDEN AND UNCONTROLLED ACCELERATION.THE PETITIONER REQUESTED THAT THE AGENCY COMMENCE A PROCEEDING TO DETERMINE THE EXISTENCE OF A DEFECT RELATED TO MOTOR VEHICLE SAFETY INVOLVING THE ELECTRONICALLY ACTUATED THROTTLE CONTROL SYSTEM.ODI REVIEWED THE PETITION, ASSESSED VOQS, INTERVIEWED PERSONS WHO FILED VOQS, TESTED THE VEHICLE, AND REVIEWED TOYOTAeBay'S RESPONSE TO AN AGENCY INFORMATION REQUEST.THE COMPLAINTS FELL INTO THREE GROUPS.A MAJORITY OF THE COMPLAINTS MAY HAVE INVOLVED THE TACOMA'S THROTTLE CONTROL SYSTEM.SOME COMPLAINTS DID NOT INVOLVE A FAILURE OF THE THROTTLE CONTROL SYSTEM.FOR THE REMAINING REPORTS, ALTHOUGH THERE MAY HAVE BEEN AN ISSUE WITH THE THROTTLE CONTROL SYSTEM AS ONE POSSIBLE EXPLANATION, WE HAVE BEEN UNABLE TO DETERMINE A CAUSE RELATED TO THROTTLE CONTROL OR ANY UNDERLYING CAUSE THAT GAVE RISE TO THE COMPLAINT.FOR THOSE VEHICLES WHERE THE THROTTLE CONTROL SYSTEM DID NOT PERFORM AS THE OWNER BELIEVES IT SHOULD HAVE, THE INFORMATION SUGGESTING A POSSIBLE DEFECT RELATED TO MOTOR VEHICLE SAFETY IS QUITE LIMITED.ADDITIONAL INVESTIGATION IS UNLIKELY TO RESULT IN A FINDING THAT A DEFECT RELATED TO MOTOR VEHICLE SAFETY EXISTS OR A NHTSA ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY-RELATED DEFECT AS REQUESTED BY THE PETITIONER.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THEFEDERAL REGISTER NOTICE FOR FURTHER DETAILS.

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NHTSA Action Number: PE08008

Date Opened: 2008-01-31

Date Closed: 2008-05-30

Manufacturer’s Name: VolkswageneBay Group of America, Inc.

Component Description: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Recall Campaign: 08V156

Summary Description: FUEL TANK LEAK


Summary

VOLKSWAGENeBay (VWeBay) IS RECALLING CERTAIN VWeBay PASSAT 4MOTION AND AUDIeBay A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VWeBay VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDIeBay VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VWeBay VEHICLES IS 08V-156 (VWeBay ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDIeBay VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLAINTS OF FUEL LEAKING FROM THE SUBJECT VEHICLES' FUEL TANKS.THE 400 COMPLAINTS SHOWN ABOVE MAY INCLUDE DUPLICATE REPORTS TO ODI AND THE MANUFACTURER. WHILE THE CONSEQUENCE (FUEL LEAKS FROM THE TOP OF THE TANK) IS SIMILAR FOR BOTH THE PASSAT AND AUDIeBay SUBJECT VEHICLES, DIFFERENCES IN DESIGN AND CONSTRUCTION REQUIRE A DIFFERENT REMEDY FOR EACH VEHICLE.ON THE PASSATS, THE VENTILATION LINE COULD HAVE BEEN INSTALLED IMPROPERLY WITH TENSION AND WITH AN INCORRECTLY POSITIONED CABLE TIE.THE TENSION COULD CAUSE CRACKED OR BROKEN NIPPLES ON THE FUEL TANK ROLLOVER VALVE.ON THE AUDIeBay VEHICLES, A MATERIAL CHANGE (EFFECTIVE JUNE 2, 2001) WITH DIFFERENT AGING CHARACTERISTICS USED FOR THE ROLLOVER VALVE AND THE USE OF AN INFLEXIBLE ALUMINUM VENTILATION LINE COULD CAUSE CRACKING OF THE NIPPLE ON THE ROLLOVER VALVE.VWeBay IS RECALLING ALL VEHICLES SUBJECT TO THESE DEFECTS.IT WILL INSPECT PASSATS TO ENSURE THAT THE VENT LINE IS TENSION FREE AND CORRECT THE INSTALLATION IF TENSION IS FOUND.IF A CRACK OR FUEL LEAK IS FOUND, VWeBay WILL REPLACE THE FUEL TANK.AUDIeBay WILL REPAIR ALL SUBJECT VEHICLES BY REINFORCING THE FUEL TANK ROLLOVER VALVE WITH AN EPOXY ADHESIVE.THIS INVESTIGATION IS CLOSED.

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KINGBOLEN Ediag Elite OBD2 Scanner Bluetooth, Bi-Directional Control Scanner All System Diagnostic Tool for iOS & Android, 15+ Hot Reset, CANFD Protocol, FCA AutoAuth, No Subscriptions Lifetime Update
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KINGBOLEN K7 OBD2 Scanner Bluetooth: 3-Year Fr-ee Update, 2025 Bidirectional Scan Tool with ECU Coding, 31+ Resets, FCA AutoAuth, Crankshaft Relearn/Active Test, Car Diagnostic Scanner for All Systems
  • 2025 Newest Top-tier Car Scanner: KINGBOLEN K7 diagnostic scan tool is equipped with most capabilities for daily repair/maintenance: Wireless diagnosis via Bluetooth, Bidirectional Control Test, ECU Online/Offline Coding, Customization, 31+ Restes, PMI for FordeBay, LincolneBay, MazdaeBay, Global version for 100+ brand vehicles and 17 languages, no area limit, FCAeBay AutoAuth, 3-year Fr-ee Software Upgrade. After 3 years, it will continue to work with the last update version, but online functions can't be available
  • OE-Level Full Systems Scan Tool: K7 professional diagnostic scanner with AUTO VIN can do one-click to scan ECUs on most of vehicles, like PCM, ECM, EPS, BCM, TPMS, SAS, A/C system... to read/clear code, view live data, freeze frame, read ECU info. 4-in-1 data stream graphics can make data viewing more intuitive. Detailed diagnostic reports will help you easily master the car situation as it can be shared by bluetooth or email! Adding workshop information can help your customers to know more
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SaleBestseller No. 3
KINGBOLEN OBD2 Scanner Bluetooth, All System Bidirectional Control Car Diagnostic Tool for Toyota/Lexus, No Subscription Fee, SOLOSCAN Code Reader for iOS & Android, All Reset Service, ECU Coding
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  • 【OE-Level Full System Diagnostics】This bluetooth obd2 scanner provides in-depth diagnostic information for all available modules including TCM/ECM/ABSeBay/BCM/SAS/EPB/Fuel...systems. Soloscan can read ECU info, read/clear codes, view data stream, retrieves freeze-frame, do active functional test and print the diagnostic report you need. Master cars situation with a few simple clicks!
  • 【Powerful Bi-Directional Control/Active Test】Kingbolen Soloscan car diagnostic scanner for ToyotaeBay & for LexuseBay, can send commands to vehicle systems/components to identify potential problems and test their working status. You don't need to tear things apart they can be tested electronically like opening and closing of the sunroof and things of that nature.
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KINGBOLEN Ediag Plus Bluetooth Scanner, All System Bidirectional Control OBD2 Diagnostic Scanner for iOS & Android with ECU Coding, CAN-FD Protocol, Auto VIN, 15+ Rest Functions, 1 Year Gratis Update
  • 【KINGBOLEN EDIAG Plus Bi-directional Control Bluetooth Scanner】KINGBOLEN Ediag Plus Bluetooth Scanner (Upgraded version of thinkdaig/ediag)equipped with 15+ resets, ECU coding, Bi-directional test, CAN-FD Protocol, Auto-VIN, full systems diagnosis, one year F-ree update. Bluetooth connection makes your phone becomes a smart diagnostic scanner with wider working range and you can operate the device conveniently.
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  • 【15+ Special Service Functions】KINGBOLEN EDIAG plus obd2 scanner diagnostic tool covers almost all commonly used maintenance: Oil Light Reset, Battery Reset, SAS Calibration, Injector Coding, TPMS Reset, ABSeBay Bleeding, Electronic Throttle Learning, Headlight Matching, Sunroof Initialization, Suspension Matching, Transmission Learning and more advanced functions can be found in the car model.
  • 【ECU Coding】The KINGBOLEN EDIAG Plus diagnostic tool is used as an OE Level scanner. ECU Coding allows you to match replaced components with ECU data, hidden flash functions for BMWeBay, for GM, for Benz, etc. Whether you are a private owner or a professional technician, EDIAG Plus is a powerful and handy scanner tool for you. Coverage list may vary by car brand and model. Please check with us before placing an order.
  • 【Bidirectional Test】This EDIAG plus Bluetooth scan tool could send commands to and receive information from ECU of the vehicles to test the solenoids and actuators working status, which finds faults without using the vehicle controls and no need disassembling components, saving a lot of time to identify the root cause. You can use Bidirectional Test to check Window Up and Down/Wiper/Door Test, Rearview Mirror Test, Headlight Test and more.
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KINGBOLEN K10 Elite Bidirectional Scan Tool with Topology Graph, Full Systems OBD2 Diagnostic Scanner with 40+ Resets, ECU Coding,FCA AutoAuth,SGW,ADAS,CAN-FD & DoIP, 2-Yr F-ree Update,Upgraded of K10
  • 【Advanced Diagnostic Device】KINGBOLEN K10 ELITE Car Code Reader is equipped with 10.0-Inch HD Touch Screen, Rear Camera 8.0MP, powerful Android 10.0 OS, 4+128GB Extended Memory, lasting 3.85V/12600mAh(7.7V/6300mAh)Battery and WIFI/Bluetooth Diagnostics. Supports Full System Diagnosis+ 40 Reset Services+ ECU Coding+ Active testing+ Remote Support+ Intelligent Diagnosis+ Modular expansion+ ADAS Calibration+ Topology map+ Guidance Function+ AUTO VIN. Enjoy maintenance and meet your needs easily!
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  • 【Intuitive Topology Map Design】K10 Elite Diagnostic Tool introduces the innovation of Module Topology Mapping which illuminates the interplay between diverse vehicle modules and swiftly pinpoints faulty ones in a single glance. This feature slashes guesswork, enhances diagnostic every equipped systems to troubleshoot fault codes. Recommend to choose Smart Scan when use this function.It Support 5 Extended Modules and more, ADAS Calibration, CAN FD/DoIP+ FCAeBay SGW, Diagnostic Report QR code Share
  • 【40+ Services/Calibration/Relearn Functions】K10Elite Wired OBD2 Diagnostic Tool comes with 40+ Functions, Such as Oil, EPB, SAS, Throttle, BMS, TPMS Reset, ABSeBay Bleeding, Injector Coding, Fuel Trim Reset, Cylinder Power Balance, Crankshaft Sensors Relearn, Zero Point Calibration, Fuel Injector Balance, Stop/Start Reset, A/F Reset, Elec.Throttle Relearn etc. It can provides step-by-step maintenance Guide Function for VolkswageneBay/AudieBay/Skoda/Seats etc. FR-EE UPDATE for 2 YEARS,Additional Savings
  • 【Efficient Bi-Directional Control & ECU Coding】K10 ELITE can be used to verify diagnosis and pinpoint repairs needed with Powerful Active Tests, Such as Fuel Injector, Coolant Fans, Coolant Pump, Windshield Wipers, EGR Valve, Sunroof, Windows etc. It supports Online/ECU coding for vehicles, which helps to match and code after ECU replacement, personalized car settings including Light, ABSeBay Module etc. It can also unlock hidden functions like movement pointer, horn alerts, disable seat warning etc

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Last update on 2025-04-28 / Affiliate links / Images from Amazon Product Advertising API


 

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