After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: EA25002
Date Opened: 2025-01-17
Date Closed: 0000-00-00
Manufacturer’s Name: Honda
(American Honda Motor Co.)
Component Description: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Summary Description: Inadvertent Automatic Emergency Braking
Summary
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Engineering Analysis is being opened to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the investigation is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA Action Number: PE25001
Date Opened: 2025-01-16
Date Closed: 0000-00-00
Manufacturer’s Name: General Motors, LLC
Component Description: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Summary Description: Loss of motive power due to engine failure
Summary
The Office of Defects Investigation (ODI) has received 39 complaints and a number of Early Warning Reporting (EWR) Field Reports alleging engine failure in vehicles manufactured by General Motors (GM) equipped with the L87 V8 engine. This includes 2019-2024 Model Year (MY) Chevrolet Silverado 1500, 2019-2024MY GMC Sierra 1500, 2021-2024MY Chevrolet Tahoe, 2021-2024MY Chevrolet Suburban, 2021-2024MY GMC Yukon and 2021-2024MY Cadillac Escalade vehicles. The complainants report a bearing failure that may result in either engine seizure or breaching of the engine block by the connecting rod. The complainants report that there is no detectability prior to the failure. Failure or malfunction of the engine results in loss of motive power of the vehicle, which may lead to an increased risk of a crash resulting in injury and/or property damage. ODI is opening this Preliminary Evaluation (PE) to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA Action Number: PE24033
Date Opened: 2025-01-06
Date Closed: 0000-00-00
Manufacturer’s Name: Tesla, Inc.
Component Description: ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Summary Description: Crash incidents during Actually Smart Summon sessions
Summary
Smart Summon and Actually Smart Summon are features on certain Tesla vehicles that allow a user to remotely move the vehicle to the user or to another designated location, through use of a phone app. The On??ce of Defects Investigation (ODI) has received 1 complaint (VOQ) alleging that an Actually Smart Summon session resulted in a crash and has reviewed at least 3 media reportsof apparently similar crashes. All four incidents involve the subject Tesla vehicles operating in Actually Smart Summon failing to detect posts or parked vehicles, resulting in a crash. Actually Smart Summon replaced Smart Summon and provided users with extended vehicle operating range while expanding vehicle connectivity through phone app live camera feeds and increased user latency experience. ODI has received 12 Smart Summon related VOQs alleging crash typology similar to the crashes experienced by users of Actually Smart Summon during sessions with little time for operators to react. ODI is aware of multiple crash allegations, involving both Smart Summon and Actually Smart Summon, where the user had too little reaction time to avoid a crash, either with the available line of sight or releasing the phone app button, which stops the vehicle's movement. Tesla has not reported any Smart Summon or Actually Smart Summon crashes through the Standing General Order for crashes involving ADS or Level 2 ADAS, which requires reporting of crashes on publicly accessible roads. ODI is opening this preliminary evaluation to investigate Actually Smart Summon's capabilities as they relate to the subject and similar crashes, including the system's operation and n??eld performance in FSD equipped vehicles and vehicles included in free trial offers. NHTSA will evaluate the top speed that a vehicle can attain while Actually Smart Summon is engaged, designed-in operating restrictions for usage on public roads, and line of sight requirements. NHTSA expects this preliminary evaluation to include review of remote vehicle control through the phone app at various distances and lines of sight, including app connectivity delays resulting in increased stopping distance and the ability to utilize Actually Smart Summon in roadway environments or operating conditions for which the current version of the system is neither intended nor designed. To review the ODI reports cited in the Opening Resume ODI Report Identin??cation Number document, go to NHTSA.gov.
NHTSA Action Number: EA24004
Date Opened: 2024-12-18
Date Closed: 0000-00-00
Manufacturer’s Name: Volkswagen Group of America, Inc.
Component Description: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Summary Description: Inadvertent Automatic Emergency Braking
Summary
On September 28, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23017) to assess reports of inadvertent activation of the Front Assist automatic emergency braking (AEB) system in model year (MY) 2018-2019 Volkswagen Atlas vehicles. The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Volkswagen indicated that it is aware of a total of 226 reports that may relate to the alleged defect in MY 2019 Volkswagen Atlas vehicles.Volkswagen stated that some customers possibly had an inadequate understanding of Front Assist and its limitations. However, many consumer complaints alleged that Volkswagen dealerships were unable to reproduce the condition or stated that Volkswagen dealerships informed the consumers that this braking is considered normal Front Assist operation. ODI's analysis shows that MY 2019 Volkswagen Atlas vehicles have the highest rate of unique incident reports alleging AEB inadvertent activation when compared to their Volkswagen peers. To date, ODI has received a total of 44 consumer complaints of inadvertent activation of Front Assist in MY 2019 Volkswagen Atlas vehicles.In total, ODI reviewed 187 unique (i.e., non-duplicative Vehicle Identification Numbers) reports that may relate to the alleged defect, which include four reports on injury incidents and one report involving a crash. PE23017 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety-related consequences of inadvertent AEB activations in MY 2019 Volkswagen Atlas vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
NHTSA Action Number: RQ24014
Date Opened: 2024-11-15
Date Closed: 0000-00-00
Manufacturer’s Name: Ford Motor Company
Component Description: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Summary Description: Loss of Motive Power
Summary
In January 2024, The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24002) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco Sport vehicles. In April 2024, Ford issued safety recall 24V-267 covering 456,565 MY 2021-2024 Ford Bronco Sport and MY 2022-2023 Ford Maverick vehicles. The recall addressed occurrences of loss of motive power resulting from sudden degradation of the 12V battery during the drive cycle. When the battery failure occurs, consumers may experience a complete loss of engine power without the ability to restart, accompanied by the loss of 12V accessories, including hazard lights. The recall remedy consists of software updates to the body control module and powertrain control module, which were designed to provide improved detection of the 12V battery state of charge during the drive cycle and provide warning to consumers if the battery is degraded. ODI has since received 15 Vehicle Owner Questionnaires (VOQs) describing loss of motive power incidents for MY 2021 Ford Bronco Sport vehicles that received the 24V-267 recall remedy. Consumers describe that prior to the loss of motive power, there were no warnings related to the 12V battery or vehicle electrical system. Additionally, multiple consumers reported that after the vehicle was towed to the dealership following the loss of motive power, the event was diagnosed to the 12V battery, and a battery replacement was the only required repair. ODI is opening this Recall Query on MY 2021-2024 Ford Bronco Sport and MY 2022-2023 Ford Maverick vehicles to assess the effectiveness of the 24V-267 recall remedy. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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