After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: EQ08009
Date Opened: 2008-05-30
Date Closed: 2008-10-06
Manufacturer’s Name: Norcold Inc.
Component Description: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Recall Campaign: 08E030
Summary Description: NORCOLD, INC ABSORPTION REFRIGERATORS
Summary
ON 03/25/08 NORCOLD FILED A DEFECT REPORT STATING CERTAIN ABSORPTION REFRIGERATORS MAY EXPERIENCE A REFRIGERANT LEAK.IF A REFRIGERATOR CONTINUES TO OPERATE WITHOUT REFRIGERANT LIQUID, VERY HIGH TEMPERATURES CAN OCCUR POSSIBLY LEADING TO A FIRE.AS MANY OF THESE REFRIGERATORS ARE INSTALLED IN RECREATIONAL VEHICLES, A FIRE CAN CAUSE PERSONAL INJURY TO THE VEHICLE OCCUPANTS AND EXTENSIVE PROPERTY DAMAGE. RMD MAILED INFORMATION REQUEST LETTERS TO 21 VEHICLE MANUFACTURERS ON 6/17/2008.OF THOSE RESPONSES, MONACO COACH, COACHMEN, TRAVEL UNITS, & WINNEBAGO
HAD FILED DEFECT REPORTS PRIOR TO RECEIVING RMD'S NOTICE, ALFA LEISURE'S LETTER WAS RETURNED AS THEY WENT OUT OF BUSINESS ON 4/30/2008, AND SEVERAL COMPANIES WERE BOAT MODIFIERS THAT WOULD NOT FILE DEFECT REPORTS WITH NHTSA.10 VEHICLE MANUFACTURERS FILED A DEFECT REPORT WITH NHTSA AND NOTIFIED THEIR CUSTOMER BASE ACCORDINGLY. THIS EQUIPMENT QUERY IS CLOSED. IR RESPONSES CAN BE FOUND BELOW OR IN THE DOCUMENT REPOSITORY.
NHTSA Action Number: PE08037
Date Opened: 2008-05-30
Date Closed: 2008-08-25
Manufacturer’s Name: Nissan North America, Inc.
Component Description: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Recall Campaign: 08V284
Summary Description: ENGINE COMPARTMENT FIRE
Summary
ON MAY 30, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING THAT SMOKE AND/OR FIRE ERUPTED IN THE ENGINE COMPARTMENT OF MODEL YEAR (MY) 2005-2006 NISSAN ARMADA AND TITAN VEHICLES.BY LETTER DATED JUNE 24, 2008, NISSAN NOTIFIED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA #08V284) FOR MY2005-2006 NISSAN TITAN, ARMADA AND INFINITI QX56 VEHICLES MANUFACTURED FROM MARCH 17, 2005 TO AUGUST 21, 2006 THAT ARE EQUIPPED WITH A 90-WATT AIR CONDITIONING CONDENSER FAN.THE RECALL INVOLVES APPROXIMATELY 180,664 VEHICLES.THIS ALSO INCLUDES APPROXIMATELY 5,689 SUBJECT CONDENSER FANS, SOME OF WHICH MAY HAVE BEEN INSTALLED IN MY2004 AND PRE-MARCH 17, 2005 MY NISSAN TITAN, ARMADA OR INFINITI QX56 VEHICLES AS A SERVICE REPLACEMENT PART.NISSAN DEALERS WILL INSTALL A SPECIAL THERMAL PROTECTOR KIT ON EXISTING FANS THAT WILL ELIMINATE THE POTENTIAL FOR A FIRE TO OCCUR.NISSAN NORTH AMERICA, INC. (NISSAN) INFORMED ODI THAT THE 90-WATT AIR CONDITIONING CONDENSER FAN WAS MANUFACTURED OUT-OF-SPECIFICATION ALLOWING FOR EXCESSIVE WATER INTRUSION AND INADEQUATE DRAINAGE OF MOISTURE THAT MAY ACCUMULATE IN THE MOTOR AS A RESULT OF WATER INTRUSION OR CONDENSATION.IF SUFFICIENT MOISTURE ACCUMULATES IN THE MOTOR WITHOUT ADEQUATE DRAINAGE, CORROSION MAY OCCUR.THE CORROSION CAN CAUSE AN INCREASE IN INTERNAL FRICTION AND AN INCREASE IN THE ELECTRICAL CURRENT DRAW, RESULTING IN AN INCREASE IN THE TEMPERATURE OF THE MOTOR THAT COULD MELT ITS WIRING INSULATION AND OTHER PLASTIC COMPONENTS AND FORM A GAS.IF TWO WIRES WITHOUT INSULATION TOUCH EACH OTHER AND CREATE A SPARK, THIS GAS COULD IGNITE AND RESULT IN A FIRE.THE ACTION TAKEN BY NISSAN IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
NHTSA Action Number: EQ08008
Date Opened: 2008-05-27
Date Closed: 2008-08-25
Manufacturer’s Name: FREIGHTLINER LLC
Component Description: POWER TRAIN:AXLE ASSEMBLY
Recall Campaign: 08V354
Summary Description: FREIGHTLINER AAC AXLE STEERING BOLTS
Summary
ON 7/3/07 FREIGHTLINER LLC FILED A 573 DEFECT REPORT STATING CERTAIN FREIGHTLINER PRODUCED CHASSIS CONTAINED AAC AXLE STEERING ARM BOLTS CONTAIN A LATCH LEVER PIVOT BOLT ASSEMBLY THAT MAY HAVE BEEN OVER-TIGHTENED.OVER-TIGHTENED STEERING ARM BOLTS MAY FATIGUE AND FRACTURE. SHOULD THESE BOLTS BREAK APART, STEERING LOSS IS POSSIBLE LEADING TO LOSS OF VEHICLE CONTROL AND A CRASH.RMD MAILED INFORMATION REQUEST LETTERS TO 7 VEHICLE MANUFACTURERS ON 6/24/2008.GULF STREAM COACH & TIFFIN MOTORHOMES FILED 573 DEFECT INFORMATION REPORTS, 08V-354 AND 08V-393, RESPECTIVELY.4 OEMS, DOUBLE K, GLAVAL BUS, MORGAN OLSON, & UTILIMASTER CORP., SUPPLIED MAKE/MODEL INFORMATION.SUPREME CORP'S INVENTORY WAS RETURNED TO ANOTHER PARTY AS A MODIFICATION DEAL FELL THROUGH AND NO WORK WAS PERFORMED ON THE CHASSIS.OWNER INFORMATION WAS FORWARDED TO FREIGHTLINER SO A NOTIFICATION CAN BE MAILED TO THAT CUSTOMER.THIS EQ IS CLOSED.IR RESPONSES CAN BE FOUND BELOW OR IN THE DOCUMENT REPOSITORY.
NHTSA Action Number: PE08036
Date Opened: 2008-05-15
Date Closed: 2008-09-24
Manufacturer’s Name: DILL AIR CONTROLS PRODUCTS
Component Description: TIRES:VALVE
Summary Description: TIRE VALVE CRACKS
Summary
ON MAY 15, 2008, THE OFFICE OF DEFECTS INVESTIGATIONS OPENED A PRELIMINARY EVALUATION (PE08-036) TO INVESTIGATE THE PREMATURE FAILURE OF DILL AIR CONTROLS PRODUCTS (DILL) SNAP-IN TIRE VALVES BECAUSE OF OZONE CRACKING. AIR LEAKAGE FROM ONE OF THE SUBJECT VALVES IS ALLEGED IN A LAWSUIT AS THE CAUSE OF A FATAL ROLLOVER CRASH OF A 1998 FORD EXPLORER IN NOVEMBER 2007.THE LAWSUIT CLAIMS THAT THE ROLLOVER RESULTED FROM THE SUDDEN FAILURE OF THE RIGHT-REAR TIRE, WHICH ALLEGEDLY WAS CAUSED BY AIR LEAKAGE FROM A DEFECTIVE DILL VALVE.THE VALVE WAS INSTALLED BY A DISCOUNT TIRE STORE IN SEPTEMBER 2006.DISCOUNT TIRE IS A CO-DEFENDANT WITH DILL IN THE LAWSUIT.ODI OPENED PE08-036 BASED ON INFORMATION RECEIVED FROM DILL AND DISCOUNT TIRE IN MEETINGS ON APRIL 30, 2008 AND MAY 12, 2008, RESPECTIVELY.IN RESPONSE TO AN INFORMATION REQUEST FROM ODI, DILL INDICATED THAT IT IMPORTS THE SUBJECT VALVES FROM A MANUFACTURER IN CHINA, TOPSEAL AUTOMOTIVE.TOPSEAL'S ROOT CAUSE ANALYSIS TRACED THE OZONE CRACKING PROBLEM TO A CHANGE IN SUPPLIERS OF A CHEMICAL USED TO PROVIDE OZONE PROTECTION.THE PROBLEM AFFECTED VALVES MADE FROM JULY TO MID-NOVEMBER 2006.DILL INDICATED THAT AFFECTED VALVES SHOULD EXHIBIT VISIBLE CRACKS SHORTLY AFTER BEGINNING SERVICE AND THAT THE CRACKS MAY GROW LARGE ENOUGH TO CAUSE AIR LEAKAGE AFTER APPROXIMATELY 8-14 MONTHS IN SERVICE.ACCORDING TO DILL, APPROXIMATELY HALF OF THE CRACKED VALVES THAT HAVE BEEN RETURNED FROM THE FIELD HAD CRACKS THAT WERE LEAKING AIR. DILL ISSUED AN ADVISORY TO ITS CUSTOMERS (RETAIL TIRE STORES AND DISTRIBUTORS) ON MAY 2, 2008, REQUESTING RETURN OF UNUSED INVENTORIES OF VALVES FROM 2006 PRODUCTION LOTS AND RECOMMENDING INSPECTION PROGRAMS TO DETECT AND REPLACE AFFECTED VALVES.IN JUNE 2008, DILL RELEASED ON ITS WEBSITE PROCEDURES FOR INSPECTING VALVES AND FILING CLAIMS (HTTP://DILLAIRCONTROLS.COM).DILL HAS ALSO HIRED A LABORATORY TO CONDUCT RUBBER CHEMISTRY AND OZONE RESISTANCE TESTING OF RETURNED VALVES FROM EACH OF THE LOTS SHIPPED FROM THE SUSPECT PRODUCTION RANGE. IN RESPONSE TO AN INFORMATION REQUEST FROM ODI, DISCOUNT TIRE PROVIDED INFORMATION REGARDING AN EXTENSIVE VEHICLE INSPECTION PROGRAM CONDUCTED FROM APRIL THROUGH JUNE 2008 TO DETERMINE THE FREQUENCY OF THE CRACKING CONCERN IN DILL VALVES IN COMPARISON WITH OTHER VALVES USED BY DISCOUNT TIRE FOR VEHICLES THAT RECEIVED NEW TIRES FROM JANUARY 2004 THROUGH APRIL 2008.THE DISCOUNT TIRE INSPECTION PROGRAM SHOWED THAT DILL VALVES INSTALLED FROM AUGUST 2006 THROUGH JULY 2007, A PERIOD THAT CORRESPONDS TO SHIPMENTS OF TOPSEAL PRODUCTION LOTS FROM THE PERIOD WITH THE PROBLEMS WITH THE ANTI-OZONANT, WERE MUCH MORE LIKELY TO BE CRACKED THAN THE NON-DILL VALVES AND THE DILL VALVES INSTALLED BEFORE AND SINCE.IN JULY 2008, DISCOUNT BEGAN AN OWNER NOTIFICATION PROGRAM TO SEND LETTERS TO CUSTOMERS WHO RECEIVED NEW TIRES FROM DISCOUNT TIRE STORES THAT SOLD DILL VALVES FROM AUGUST 1, 2006 THROUGH JULY 31, 2007.THE LETTERS NOTIFIED THE CUSTOMERS OF THE VALVE CRACKING CONDITION, DESCRIBED THE POTENTIAL SAFETY RISKS AND OFFERED FREE REPLACEMENT OF THE TIRE VALVES. INFORMATION ABOUT THE DISCOUNT TIRE CUSTOMER ADVISORY CAN BE FOUND AT HTTP://WWW.DTCCARES.COM. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-022) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND SAFETY RISKS ASSOCIATED WITH THE ALLEGED DEFECT.
NHTSA Action Number: EQ08007
Date Opened: 2008-05-14
Date Closed: 2008-08-27
Manufacturer’s Name: Bendix Commercial Vehicle Systems, LLC
Component Description: SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
Recall Campaign: 08V437
Summary Description: BENDIX SOLD PARKER SINGLE CHECK VALVES
Summary
ON 6/7/07 BENDIX FILED A 573 DEFECT INFORMATION REPORT STATING CERTAIN PARKER SINGLE CHECK VALVES MIGHT BECOME EXCESSIVELY WORN OVER TIME AND BREAK APART.IF THIS VALVE BREAKS APART AND BECOMES LODGED INSIDE THE SR-7 SPRING BRAKE MODULATING VALVE, A DELAY IN THE PARKING BRAKE APPLICATION IS POSSIBLE.THIS DELAY CAN LEAD TO A VEHICLE ROLLAWAY.A ROLLAWAY EVENT MIGHT CAUSE DAMAGE TO PERSONAL PROPERTY AND/OR HARM TO OTHER MOTORISTS/PEDESTRIANS. RMD MAILED INFORMATION REQUEST LETTERS TO 10 VEHICLE OEMS ON 6/11/2008.AS THIS BENDIX RECALL WAS FOR REPLACEMENT EQUIPMENT PERTAINING TO BENDIX 07E-037, MANY VEHICLE OEMS (WITHOUT STATING SO) COMBINED THE TWO RECALLS INTO ONE VEHICLE RECALL.KOVATCH MOBILE EQUIPMENT,NABI, SELECT TRUCKS REFURBISH CENTER, GM, THOMAS BUILT BUSES, AND AMERICAN TRUCK COMPANY ALL FILED 1 VEHICLE RECALL TO INCLUDE REPLACEMENT EQUIPMENT FROM BENDIX 07E-038.OSHKOSH TRUCK CORP AND PREVOST CAR RESPONDED THAT THEY DID NOT USE THESE VALVES.SPARTAN MOTORS USED THESE PRODUCTS IN OFF-ROAD VEHICLES ONLY.ISLAND CITY ENGINEERING INSTALLED THESE ON PT UNITS USED FOR FMVSS TESTING ONLY.IR RESPONSES CAN BE FOUND BELOW OR IN THE DOCUMENT REPOSITORY.THIS EQ IS CLOSED.
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